TripAdvisor Traveler Rating

Our group was belittled, demeaned and essentially harassed by the restaurant and front desk staff. I have never seen anything like it in my life. Do not book here if you are travelling with a group. They turned on and off the lights in the lobby while we were watching a hockey game repeatedly to tell us the lobby was closing at 10:30. They repeatedly came up to us to ask us if we had paid for parking - which we had. At 10 pm we moved to the restaurant area as they had indicated the lobby was closing. They sold us the last drink shortly after 11 pm. By 11:05 they turned off the lights and left us in pitch black. When I spoke to them to say they were required to give us a reasonable time to finish our last drink and that OHS standards required a certain lightening level they were beyond rude. We complained to the hotel manager in the morning who was very apologetic and said that should not have happened. Two days later while trying to order a bagel for my son they refused service to me. Two servers in the restaurant embarrassed and belittled me and several of the other parents in the dining room in front of other guests because they said we were disrespectful to them several evenings before. They then created a scene, calling me a lunatic and crazy. Their staff needs some serious customer service experience. The hotel manager was lovely and quite mortified by our experience. I have never in my life had such a negative experience and would not recommend this hotel to anyone.

The good: Beds, location, overall comfort The not so good: housekeeping only provided every two days. Not informed at check in, told it was on their websiite, not there when I checked. Did not get housekeeping even on day 2, no reason given. The bad: renovations going on at brewery next door. Loud, noisy trucks starting at 6 am every day. Their windows provide NO soundproofing. Hear every voice that goes past your room from the driveway below.

Great location near the waterfront, restaurants and many attractions in downtown Halifax. Stayed one night, the property and room are kept clean but the balcony left something to be desired. Overall a good place to stay in Halifax.

This Courtyard Marriott is older — but, clean, comfortable, and charming in its own way. The location is outstanding — only minutes by foot — from the waterfront and countless dining options. There is plenty of lobby seating, an excellent bistro and bar, and the hotel staff are exceptionally friendly. I would stay here again, for sure!!

Nice hotel. We stayed one night for my birthday. We have stayed here before. Our room was booked with a balcony. Although it was nice to sit outside there was no view and everything around the balcony could use some time and effort to power wash the dirt and grime off the floor, walls and plexiglass. The room was small but nice and clean. Some updating to the bathroom and possibly have bathrobes and more hand towels available, especially for the price it costs for one night. The hotel is close to the waterfront so that is convenient to walk almost anywhere. I would recommend to stay here.