Iberostar Grand Packard reviews
TripAdvisor Traveler Rating
3600 TripAdvisor reviews
Def recommend
Maps10616297655 on Feb 13, 2026
Great location, great staff. Good food, no cockroaches. Book your trips with the hotel’s conseige if you don’t have a tour, you will save lots of money!
100% enjoy!
Davor V on Feb 13, 2026
The best location. Wonderful staff.
Best place to stay in Havana
amiraQ9435UQ on Feb 09, 2026
Hotels looks very well and the location is excellent. The staff is amazing, especially Soyma and Daiana. You will have a good stay here
Attempted scams, terrible food, cold tired rooms
CecilM129 (London, United Kingdom) on Feb 01, 2026
I never expected such a bad hotel from the photos. The staff even helped people on the street to try and scam us in to buying fake cigars. You really have to be aware. After the attempted scam we tried to report the staff and were told it was lies. Funny we never saw those staff again. The food was also inedible for some meals, we had one bite of a start and one of the main and after the main course we just left, the coffee was also bad, the room was tired and very cold inside. The staff were present physically but absent for service.
Great place from lobby to spa to pool to food… it’s all good !!!
MirthisKing (Dallas, Texas) on Jan 05, 2026
I have stayed here multiple times… Everyone says hello and is very friendly… The entire staff that I have encountered during my four visits genuinely care and want to help you have a nice time and be comfortable… Ezequiel R. Is especially great to work with… I see him walk the hotel creating guests by name… He has obviously trained his staff to follow by example… Great place to stay… top to bottom… pool to spa to lobby, it’s is all very well executed…