The Ambassador Hotel of Waikiki (formerly Romer Waikiki at the Ambassador) reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.4
  • Location 4.6
  • Rooms 4.3
  • Service 4.5
  • Value 4.4

323 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Review: Ambassador Hotel Waikiki

Andrew O on Apr 22, 2026

BLUF: Strong value play in Waikiki—especially if you’re leveraging Hilton Honors perks—but the on-site breakfast experience misses the mark. We had a great overall stay, made even better by using Hilton Honors points and the fourth-night-free benefit. That alone makes this property punch above its weight in terms of value. A few highlights stood out right away. Parking pricing for Diamond members is genuinely excellent for Waikiki—no small thing given how painful parking can be in this area. The valet team was fast and efficient every time we came and went, which kept things friction-free. Staff across the board were friendly and easy to work with, and the complimentary beach gear was a great touch—simple, practical, and exactly what you want when you’re trying to maximize time near the water. Where things fell short was the on-site restaurant, Favorite Son Waikiki. If you’re an early riser, plan ahead. Breakfast didn’t open until after 7 a.m., and there wasn’t any real coffee option before then. In-room coffee also felt like a miss—tea-bag style packets with an electric kettle instead of a standard drip setup. Once breakfast did open, the menu lacked the basics you’d expect at most Hilton properties. No simple “2 eggs, toast, fruit, and protein” option, and even something as standard as toast with jelly wasn’t available. Not a dealbreaker—but definitely noticeable if you’re used to a more predictable Hilton breakfast experience. Bottom line: Great stay, excellent use of points, and strong operational touches (parking, valet, staff). Just don’t count on the breakfast—grab coffee elsewhere and you’ll enjoy this place a lot more.

TripAdvisor users rated this property 5 out of 5

Kama is THE favorite son!

T w on Apr 19, 2026

Our whole experience was great! We came late in the night and the staff was still very open to have us and served us quickly! Our meal was such an interesting combo of flavors that worked super well! Also, Kama was such a great server that made us feel at home with his good mood and convo! He also made good recommendations on the meal, was very attentive and engaging, and was so nice and friendly. Go Kama!

TripAdvisor users rated this property 5 out of 5

Will at front desk

Ashley A on Apr 17, 2026

Me and my husband on a honeymoon. We had the best time here at ambassador. The pool could’ve been a little bigger but overall 10/10. All the staff were amazing but Will at the front desk was phenomenal. Made check in so easy and smooth.

TripAdvisor users rated this property 5 out of 5

Amazing stay with friends

Kalena K on Apr 16, 2026

Such an awesome stay! Brandon the GM is so accommodating and friendly. We ended up getting a pool cabana the first day and it was so much fun to get drinks and sit by the pool. So relaxing and the drinks were delicious. We also went down to Favorite Son for dinner that night. Such a perfect hotel for friends to have fun together. The room was so new and clean with the cutest decor. The location was perfect because it is almost at the end of the strip so it is calmer but so close to everything. Loved everything!

TripAdvisor users rated this property 5 out of 5

Great service all around

Lillian C on Apr 15, 2026

We are here unexpectedly - month long stay. The staff has been fantastic. Will at the front desk, Rowena and housekeeping.

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