The Ambassador Hotel of Waikiki (formerly Romer Waikiki at the Ambassador) reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.4
  • Location 4.6
  • Rooms 4.4
  • Service 4.5
  • Value 4.4

341 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Comfortable and clean

carmenaL3729DJ on Jun 15, 2026

Great hotel and location. Rooms were clean and comfortable. Skip breakfast at Favorite Son in the lobby unless you like raw egg.

TripAdvisor users rated this property 5 out of 5

Guest

Mark R on Jun 13, 2026

Food was excellent and healthy. Staff were pleasant and attentive. We stayed at the hotel across the street and this was our first choice for food every time. Delightful how many nationalities of servers were represented.

TripAdvisor users rated this property 5 out of 5

Best Housekeeper!

Joemer C on Jun 13, 2026

I stayed at the Ambassador Hotel in Waikiki for 13 days (May 31 to June 13). The staff are super nice and friendly. Front desk and Valet staff are the best in Hawaii in my experience. But the most memorable moment in my stay is the kindness, hospitality, sweetest of the housekeeper Ms. Dolores Palting. Ms. Dolores Palting always greets me every morning with smile and respect, and starts my day knowing it will be a great day. Ms. Dolores Palting always clean my room perfectly which made my stay very pleasant and comfortable. I highly recommend Ms. Dolores Palting for any employee recognition if the hotel offers. For any questions please do not hesitate to contact me or email me. Thank you once again and Mahalo. Very Respectfully, Mr. Joemer Canlas joemercanlas@yahoo.com 671-864-8419

TripAdvisor users rated this property 5 out of 5

First Time Staying in Waikiki

Joanna B on Jun 09, 2026

My originally booked type of room was unavailable and due to the inconvenience, Will waived my valet parking fee which was so kind and thoughtful. The atmosphere is super cute and I love the decor and furniture. I enjoyed staying in my room and it had everything I needed. Bed was comfortable and I fell asleep easily. The location is convenient and so many things (including the beach) are walking distance. All the staff were friendly and welcoming, especially Will and Warren! I definitely recommend staying here and I would book again.

TripAdvisor users rated this property 5 out of 5

Great Stay

561britnea on Jun 01, 2026

I had an amazing stay at the Ambassador!! Will was incredibly helpful during my stay. I will be back!

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