This is Waikiki’s newest residential resort featuring luxurious ocean view studio, one, and two bedroom suites. The resort combines legendary service, global culinary experiences and distinctive amenities with residences. Residences include floor-to-ceiling windows, furnished kitchenettes/kitchens with premium brand appliances, washer and dryer and washlets. Located at the gateway to Waikiki next to Luxury Row with retailers such as Tiffany & Co, Channel and Gucci and featuring Hawaii’s first Dean & DeLuca and Sushi Sho. The beach, shopping, and dining are all just minutes away.
We were here for just one evening, which happened to be my birthday, on our way back to Tennessee after staying the week in Maui. We are Ritz-Carlton brand loyalists, having stayed in many locations, but never a residence-only property like this, so we were unsure of how the service would be.
I was quickly assured when I received a pre-arrival email from Moko Miura, the Guest Relations Agent, who inquired about our stay. After learning that we were celebrating my birthday that evening, dinner was arranged at the Quiora restaurant in the building, with beautiful ocean sunset views.
David Nakamura, the Concierge Supervisor confirmed the details of our stay and dinner the evening before and later coordinated the return of a very important item that my wife had mistakenly left in the room. We were later contacted, by Seth German, Purchasing Coordinator, who made sure that we had the tracking numbers of the FedEx shipment that he had arranged. We were very grateful for their help!
The units themselves were modern and stylish with all of the amenities and appliances of a condominium, with a 17th floor balcony with ocean views of the Waikiki Beach area, away from the hustle and bustle of the city and beaches.
We would highly recommend this property, which not only was perfectly located, but provided impeccable customer service in the Ritz-Carlton tradition.
One of the best hotel in Waikiki
Jul 17, 2021
We stayed at Ritz Carlton for two nights to celebrate my wife's birthday, and we were very pleased with our stay. From the moment we arrived at the hotel we were impressed with its friendly staff and hotel amenities. The hotel was modern and well maintained, but most importantly the staff were attentive and helpful. We were able to get a corner suite overlooking the pool. The room was clean and comfortable, we especially enjoyed the nice and comfy king size bed. It had a large bathroom with soaking tub and walk in shower. We especially liked the in-room washer and dryers, they made doing laundry a breeze. The hotel is not an ocean front property, but it has a very nice adult infinity pool, hot buts and a family pool with slide. We look forward to the next time to stay at this hotel.