TripAdvisor Traveler Rating

We had a truly wonderful stay at the Ritz-Carlton Residences, Waikiki Beach. While the property is not directly on the beach, it's just a short and easy walk—about two traffic lights away—to reach the sands of Waikiki. Our room was spacious and well-appointed, and having a full kitchen, washer, and dryer made our stay especially convenient. We loved relaxing on our lanai and taking in the beautiful ocean view. On some mornings, I joined the line at a nearby famous coffee shop, but on others, the in-room coffee machine and pods were a welcome treat. The staff were exceptionally kind and considerate throughout our stay. I was particularly touched by the housekeeping team’s attention to detail—they even helped move our laundry from the washer to the dryer based on a note I left. Each day, after our adventures around the island, we felt so happy and relaxed returning to what truly felt like our home away from home. The resort pools were perfect for our family, and the adult pool had a nice length for swimming. We also appreciated the thoughtful amenities offered poolside—Coola sunscreen, refreshing drinks, and delicious lychee sorbet in the afternoons. One of the most memorable moments was the sweet surprise arranged by the staff to celebrate our son’s birthday. It was such a thoughtful gesture that made our trip even more special. This was a memorable stay for our whole family, and we look forward to returning again!

Came here for a couple of nights before going to Kapalua for a week… Been a decade and a half since we’ve been to Waikiki so don’t believe this was an option previously. It’s a few blocks from the water, but every suite has views which are wonderful… Right on the main street with great restaurants and shopping all in walking distance. Definitely has a different vibe than the other hotels that are on the sand, if you’re looking for action and energy that might be a better option, but if you’re looking for a world class service and relaxation, this one is tough to beat. Lots of options if you have a family so you have space, restaurant downstairs was fine and the service is unmatched. Was offered to pay for an upgrade when I checked in which hasn’t happened in 20 years of extensive travel so not sure on that one but overall a great experience.

Extremely comfortable and great facilities. Grocery store on the ground floor with great selection of food and wine. We stayed on the 24th floor and the view is great and the appliances in the suite were of great quality. Would return in a heartbeat.

At check-in, our room smelled of smoke. This is a non-smoking hotel, and housekeeping should have picked it up. Also, the dryer was broken and had to be replaced. Service is very slow and there are not enough chairs by the pool. There is no shade in the afternoon unless you pay $500 for a daily cabana. No upgrades or breakfast for titanium members. Did not feel like a Ritz experience and was very expensive

We were blown away by the service and accommodations at the Ritz-Carlton Residences, Waikiki. In a bustling city, this was truly a peaceful oasis. The warm hospitality began even before we arrived, with Jordan providing terrific suggestions for activities and restaurants. From the moment we arrived, we felt right at home. Our room was modern and the overall room layout was very comfortable. The sunset view from the balcony is spectacular. And the location is perfect - easy access to everything and yet set apart from everything too. We loved the pool and went swimming every night after dinner, it was never “a scene” / too crowded. The spa was top notch and even sent me home with a wonderful bag of spa goodies. I can’t wait to return!