Park Royal Beach Huatulco reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

3883 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Horrible food, nice room with mold in the bathroom, a bathroom fan that had a sick animal in it, nothing in the mini bar

artsafire (Coombs, Canada) on Jan 26, 2023

I would not stay here again, although the sky pool was nice, the restaurant upstairs was sad. The buffet was atrocious. So unappealing and old dry and how can you not even make good potatoes I saved some disgusting photos of the buffet I wish I could share them with you.

TripAdvisor users rated this property 4 out of 5

So many things to love........

RaynaMA (Wheeling, Illinois) on Jan 04, 2023

We are an older middle aged couple who greatly enjoy our beach vacations. What we like or dislike may not apply to all travelers, but I will tell you how it was for us. There are many things to love about the Park Royal Beach Huatulco. The first and foremost is the staff. The staff are very nice, professional, and care enough to go the extra mile to help their guests. This holds for reception, drivers, waiters and bar tenders, everyone. Our room was very large and well appointed. We liked the mini fridge (only water is supplied, but this was not a problem for us), the coffee maker, the sitting room and the huge balcony from which we watched the sunset every evening. It was a spectacular view of mountains and ocean. Our housekeeper Nelvi did an excellent job every day. The beach was fantastic, with great conditions. We were lucky that the weather cooperated so nicely. The water was clear blue green, with golden sand suspended, and a soft sand bottom, no rocks. Ocean swimming is important to us, and we were delighted with the beach. The food was good in the main buffet. Vegetables, especially potatoes, pasta dishes and fish were reliably good, as were most of the soups. Fruits and salsas were fresh and delicious. Sadly, I must agree with many reviewers that hot food was maintained warm rather than hot. But that was our only complaint. Something to note was that we found most of the other guests, many from Mexico City, to be very friendly and sociable. We enjoyed meeting people and chatting in English or Spanish. With so much to love, it pains me to say anything negative, but there were two points that must be addressed. First, while we have no problem with stairs, there are many places where stairs lack handrails, notably at the beach. The architecture of the hotel is impressive, but this is a safety issue. Second, the volume of music in the buffet during the show, and in the lobby bar afterwards, is deafening. We like music, and might have enjoyed watching the show, but the sound levels are very piercing and uncomfortable. To sum up, this is a stunningly beautiful hotel, with an outstanding staff and a fantastic beach, and we enjoyed our vacation. We would definitely return.

TripAdvisor users rated this property 5 out of 5

Huatulco Park Royal vacation 2022

Letty P (Salinas, California) on Jan 03, 2023

Was at Park Royal Huatulco 12/12/22 for 1 week.. had a great time .. rooms were clean and comfortable Our check in was very fast and upon arriving we were provided with a welcome drink immediately, the nightly entertainment was fabulous EVERYTHING was amazing and my family will definitely go back to this resort .. I especially want to thank Dyanna for making sure our time at park Royal was anything but perfect and it was …

TripAdvisor users rated this property 4 out of 5

family vacation

Phyllis F (Savoy, United States) on Jan 02, 2023

Very nice resort . I booked a Royal Family Suite Pool View. Sleeps 5. So I booked it for Son ,Wife, 3 kids. When we got there they said you had to pay for each person in room?????? I thought a family suite would include the family. We had to pay for 3 more in the room?? We had a great time. Just beware of the wordage.

TripAdvisor users rated this property 5 out of 5

Very nice hotel

Zolike78 (New Westminster, Canada) on Dec 27, 2022

This turned out yo be an excellent choice. Rooms are quite big, patio is huge, all rooms have some kind of ocean view. The golf carts are very useful especially if you live way up high on the hill. Food was good, the beach gorgeous, the staff friendly. Recommended if you choose Huatulco as your destination.

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