TripAdvisor Traveler Rating

Beautiful beach & great staff, but bring patience – this isn’t your typical all-inclusive Stayed Nov 24–Dec 1. The first two days were rough. Check-in was chaotic, almost no English spoken, and we were just handed a sheet of paper and left to figure everything out. We got blue bracelets but had no idea the infinity pool requires gold bracelets and a $100/day upgrade. We only found out when we tried to order drinks and were turned away. The on-site store prices were sky-high, and with the exception of one truly helpful staff member, most employees we encountered at the start seemed indifferent or rude. It felt misleading and like a bit of a rip-off. Important: this is not a classic all-inclusive. No drink service to your chair at the pool or beach, no à la carte restaurants (meals are 2 locations,buffet only), and we only learned on the second-to-last day—from another guest—that you can order free items off a menu at the Club Pool until the buffet opens at 2. Once we got past the rocky start, though, we genuinely loved our stay and would return in a heartbeat. The highlights far outweighed the frustrations: • Some of the friendliest, hardest-working people we’ve ever met—massive shout-out to Daniel, Joel, the restaurant waiters and bartenders, shuttle drivers, security team, and the maids (tip them—they earn every penny!). • Food was excellent: surprisingly varied and tasty every day; we always found something delicious. • Stunning (though rocky and unswimmable) beach right in front; calmer swimming beaches are easy to reach nearby. • The shuttle to the downhill Club Pool is an absolute lifesaver on the way back up. • When our A/C broke, they moved us to an another room in under an hour. After I mentioned our rough start, a manager Abel tracked us down, listened, and apologized. We felt like they truly care. Pro tips: • Skip the hotel store entirely. Walk 30 seconds out the main gate—blue building on the right has normal prices for water, snacks, etc. • Housekeeping is fantastic but comes at random times. Just step out into the hall; the maids are always nearby and will bring coffee/water instantly. Bottom line: gorgeous location, delicious food, and some of the warmest staff you’ll ever meet, but the resort is disorganized, communication is poor, and premium areas cost extra (and aren’t clearly explained). Arrive with patience and realistic expectations, and you’ll have an amazing time. We left happy and are already planning our next trip!

Great place to stay and relax. Staff are very friendly and helpful, food is delicious and with variety of options. One of the best hotels in Puerto Escondido!

Our stay at the Posada Real was one of the highlights of the terrific vacation we had in Puerto Escondido, a town we will be sure to come back to and the hotel we would definitely stay in again. If you book at this hotel, we highly recommend you stay in one of the rooms with an ocean view. They're terrific. Our room was comfortably spacious, scrupulously clean and best of all, had an incredible view of the grounds and the big, blue Pacific ocean. The air conditioning and TV worked flawlessly on those very few occasions we had need of them. Our bed was supremely comfortable and was made up with fresh linens every day. Just below the hotel is the hotel's private beach club, Cocos, to which all hotel guests have free and unlimited access. At the beach club, the food and bar service were impeccable, the two pools are huge and very clean, the location is right on Playa Coronado (one of the best and safest swimming beaches in Puerto) and the prices are very reasonable. Hotel staff, whether in the hotel itself or at the beach club, were invariably helpful, friendly and always professional in their demeanor and the quality of service they provided. We did not eat at the hotel every day as we did eat out at several of Puerto's wonderful (and plentiful) restaurants; however, the hotel food which was included in our stay was good, plentiful and always fresh. Overall, we thoroughly enjoyed our stay at the Posada Real and highly recommend it to anyone contemplating a vacation in Puerto.

It was the best three weeks vacation I’ve ever had, the staff was amazing and they were very helpful and friendly, the food was good and a selection of different dishes to choose from. The beach club was great and the restaurant was very good and the staff were very nice and nice. A great vacation place to visit. Jack. Y Lynda

The views are amazing, you can see for miles along the unspoiled natural beach with the occasional visiting turtle to stir the heart strings. We are foodies and this one hit the spot with a regular easy listening live band in the restaurant. A nice variety of local and European dishes with excellent dessert choices did it for us. The staff were very friendly and attentive but at the beach club during the day and throughout our stay. Now that we have discovered how to navigate between Oaxaca City and Puerto Escondido , we plan to make Posada Real our beach retreat. Looking forward to seeing all the smiling faces of the team when we return to Mexico !