Overview
The Krystal Ixtapa Hotel will win you over as one of the most exclusive properties in Ixtapa - Zihuatanejo's and with the most comprehensive services aimed at ensuring a comfortable and relaxing stay on the Pacific coast. Perfect for golfing breaks, to escape the stress and routine or for a different family holiday, this resort in Ixtapa offers a pool, spa with wellbeing treatments, nearby golf courses, fine dining, gym.
Check in
4 p.m.
Check out
12 p.m.
Rooms
255
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- A/C
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request)
- Room service ($)
- Safe
- TV
- Balcony
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- A/C
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request)
- Room service ($)
- Safe
- TV
- Balcony
Amenities
Cinque Terre
Aquamarina
Las Velas
Nightclub
Exterior
Las Velas
Water slide
Pool
Pool
Cafe Aquamarina
Palapas
Event Room
Pool View
Resort Pool View
Ocean View
Pool at night
Beach Dinner
Aerial View
Pool Area
Wedding
Meeting Room
Beach
Pool and Restaurant View
Velas Restaurant
Paseo por Mexico
Paseo por Mexico
Location
Reviews
TripAdvisor Traveler Rating
Interesting Experience
P719QCfranl on Mar 19, 2026
I found right as soon as I got to the front desk to check in that most of the staff speak little or no English, so it would really would help you to know Spanish. Also this hotel is very popular with local Mexicans, so everyone speaks Spanish. My room was nice but they don't have a small fridge in rooms, I missed that for my water. Beware if you're room is above the 5th floor, the wifi cuts in and out constantly (and not just my devices). They have very limited selection of alcoholic drinks also, Unless you pay at the bar, they can't even make a Mojito. I thought I had a VIP all-access wrist band but you don't get better drinks or food. No bacon or sausage with breakfast. The pool snack bar should be self serve, they get backed up with a huge line up everyday, and a huge number of people butt in line. The water to my 10th floor room would cut in and out in the afternoon, not fun half way through a shower. I did pay a lot of money to stay here, I think they have some kinks to work out with their all-inclusive package though. Sadly, I would not recommend.
Great server experience
Venture03552473704 on Feb 19, 2026
Great service, the server Saul was more than polite, took care of our drinks and dishes quickly and overall was great! We had a wonderful time! Thank you Saul
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