Krystal Ixtapa reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 3.5
  • Location 4.5
  • Rooms 3.5
  • Service 3.5
  • Value 3.5

2627 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Excellent Service

S8272MTdanielg on Jul 01, 2022

I’ve enjoyed it here and had fun. The food is really good. The hotel also has great service. My family said they liked it and would like to come again. The music and activities they were good. Jair, Lupita,Sady and Nacho were great.

TripAdvisor users rated this property 5 out of 5


tyqam2022 on Apr 26, 2022

We had such a great dinner, everything was delicious, I recommend the pork ribs and the chocolate cake, also I like to thanks our waiter Rey at Bogarts restaurant, he is really kind and patient, the piano man gives the place a nice and romantic touch...thank well come back soon !!

TripAdvisor users rated this property 5 out of 5

Krystal Ixtapa

josepC8871KG on Apr 25, 2022

Loved everything about this place it excellent to stay if you plan in coming to Ixtapa . big shout out to Rey mesero best service at the restaurant very good food great people will come back again no questions asked!

TripAdvisor users rated this property 5 out of 5

it was so much fun

natalierW3510SB on Mar 23, 2022

beach,pool,food, events,everything great the room was big great view,great people super nice to talk and chil, amazing drinks great tan, massages 100%recomend everything super super nice -jair,nacho, lupita, yuri

TripAdvisor users rated this property 3 out of 5

Clean and friendly resort

juliesA4358OF (Stony Plain, Canada) on Mar 21, 2022

This resort was clean but dated, staff was friendly and wanted to help. huge Language barrier but we managed. Food was so-so, I called it Couldn'ts what we couldn't eat last night we got it again for breakfast lunch and supper. But we managed to always find something to eat. You have to remember that they were closed for 9 months and when they opened again it was for the locals which is wonderful. Entertainment was not great but they tried, the Italian restaurant was very good the Mexican was good too Bogarts was wonderful . Off resort we ate at The Shorties fabulous Masks have to be wore inside resort, bars and restaurants, not a big deal All in All good resort, Get what you pay for

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