Krystal Ixtapa reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 3.5
  • Service 4.0
  • Value 4.0

3716 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Had a great time!

Jade R on May 09, 2024

Rooms were comfortable, pool was fantastic and relaxing. Family oriented. Beach chairs were provided and were relaxing and comfortable. They have daily activities at the pool that are fun and daily shows with music and dancing that we didn’t get a chance to attend. Food was ok. We only had the breakfast and the hamburger station though. My family told me the ceviche was very good. Also felt very safe at the resort. All in all id rate my stay 4/5.

TripAdvisor users rated this property 4 out of 5

Very clean hotel and the staff is great!

Brigitte C on Apr 27, 2024

From the moment we arrived to the time we left, the staff at this hotel was excellent. But I think I can’t leave this review without giving fair warning to the next guests. They don’t have washcloths or fridges in the rooms. I found that odd but it didn’t take away from our experience. I want to particularly mention at the pool bar Lorenzo who has the best smile and would translate if needed. His English is excellent. I also liked Diana in the restaurants. She has a great smile as well and I loved that she would come practice her English with me when she had time. All on all, the staff here is great! Oh yeah! Alec in the lobby bar was also great! He found us some hockey to watch! And put on some music in English and we hung out and played Jenga. We ended up staying 9 days and enjoyed each of them greatly.

TripAdvisor users rated this property 5 out of 5

Bike tour with Grecia

Christy C on Mar 30, 2024

Grecia was such a helpful guide on our bike tour. She took care of all the details, and planned a beautiful tour through a natural protected park with lots of wildlife. The pink flamingos were nesting with their babies - such a beautiful moment to observe. I’m very grateful to Grecia for her kind help and knowledgeable guiding skills.

TripAdvisor users rated this property 5 out of 5

Wonderful vacation

Departure44343559815 (Oregon) on Mar 23, 2024

Great vacation spot for family or even just couples! We reserved a king size bed oceanfront view and were automatically upgraded to a suite! Anahi, Ernesto and Juan gave us excellent service. Definitely want to return with my kids here. Beachfront resort with spa, pools, and option to have all inclusive meals was excellent. Service was great!

TripAdvisor users rated this property 5 out of 5

Foam party

Becky S on Mar 01, 2024

Lots of fun! Great party ???? the vibes were immaculate! Fernando was so much fun and carried the party. 10/10 would recommend and would absolutely come back to party again. What a great day! He was very very very friendly and nice. Love him so much.

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