TripAdvisor Traveler Rating

I believe that if the property described itself as a I condominium project offering tourist accommodation in privately owned suites and not as a hotel or resort, guests may have a better understanding of what to expect, perhaps cutting back on some of the negative comments received. With the exception of the poor bathroom lighting, our one bedroom suite 718, was in good condition, clean with decent carpets, furniture, flooring and appliances. Looking at all the complaints from other visitors, the property should set a strict standard as to how owners must maintain and upgrade their units, if they wish to keep them in the rental pool. Management would need to inspect all rentals to ensure they meet the standards. Again this procedure would cut way back on complaints. It should not be lottery as to if you arrive to a great of poor suite. With not enough seating around the pools or the inability to make meal reservations at a reasonable time was a big disappointment, and spoilt the stay. Should guests have to arrive first thing in the morning or as the sun is setting to enjoy seating around the pools? The pools lack any supervision, a couple of adult pools would make the difference. To be told, with a big smile, that you cannot make reservations for a meal, because other guests had made reservations six months ago just sucks! So the bottom line is simple, if you want to be guaranteed a nice room with easy access to a pool or dining facilities, (any amenities) stay in a hotel, not this place. The management/owners should be very concerned that the number of negative reviews had increased greatly in recent years as opposed to reviews years past, this is not a good trend.

Better for families than couples as there are lots of kids enjoying the pools. Only one on-site restaurant, Dukes, which was very good. There was usually a wait of 45 mins to be seated at busy times in the evening. Lots of other restaurants within a 10 minute drive. Rooms are spacious and well equipped with cooker, microwave and dishwasher. There's a small onside market selling basic foods, etc Nice beach and pools but sun loungers in high demand so expect to pay $15 for a deckchair unless you are out before 8am. Check in process could be better. Its a large complex and takes a few minutes to find your way around at first. They provide a Qr code to scan with more info.

The overall experience is fine. It's nice having a washer/dryer on vacation, being near the food truck lot is great, the onsite restaurant is decent, and the pools/beach are fun. But the condo we stayed in was on the dated side, with worn furniture and malfunctioning television. Curtains and floors were showing stains after years of use. The parking structure was cramped, and after getting in late one night with it full had trouble reaching staff for assistance. Overall it seemed to lack any Hawaiian character, if you picked up the resort and relocated to Florida it wouldn't feel or look any different. It was absolutely fine for what we were looking for, but there was nothing there that made me feel I need to go back anytime soon.

We rented Konea 818 (penthouse) through Maui Resort Rentals for a week in Feb. Our family of 5 loved the condo and the resort. Condo was stocked with all the things needed for our trip, including plenty of cleaning supplies, toilet paper, paper towels, kleenex, shampoo/conditioner, body wash and even Laundry Detergent. Pans/appliances were like new and we loved having the Vitamix. There was a small store in the lobby for all necessities. Smoothies, coffee and Boba were decently priced. FREE VALET!! Other than the valet, though, there was no "front desk" or "concierge" in our building for the whole week. Pool towels are plentiful and returned via a chip system. Pools were clean and pretty crowded and you need to get down there before 10am to get chairs. There is a quiet adults only pool. Food and drinks poolside from Dukes were good. Our tween and teens loved using the hot tubs at night. Location was great, only 20 min to the North Shore (even less to Napili). Full grocery store and Slappy Cakes (breakfast) right across the street. Also a food truck park which we didnt use, but I saw a lot of guests walking to and from there from the resort with takeout containers. A 15 min walk down the path takes you to a different resort where you can catch the Green Trolley to Whalers Village. Great snorkeling at Airport Beach about a 10 min walk south. All in all, we would recomend this condo resort if you are looking for a spacious, clean condo, with resort amenities like the great pools, hot tubs, and Dukes!

We've stayed at the Honua Kai 4 times over the years. We've noticed a steady decline in the quality of the resort and overall cleanliness since we were first here about 10 years ago. The hallways are overly scented vs being cleaned. Our unit smells like someone who stayed here spent the week smoking in the unit. It smells to the point that my eyes burn. The unit wasn't swept between guests. I'm leaving my clothes in my suitcase because it just feels that dirty. Yuck.