TripAdvisor Traveler Rating

My wife, baby son, and I stayed here in a rental condo for several days. We rented the condo directly through Hawaii Vacation Condos by Outrigger. We chose an unspecified unit (cheaper than booking a specific unit) and ended up in the "I" (eye) building on the 2nd floor with a lovely corner unit. The condo was very clean and well appointed. There were some elements that were a bit dated such as the ceiling and the beds were not the most comfortable. However, in general everything was comfortable and looked classy. The lanai was amazing for morning and evening relaxation. We appreciated the in-unit laundry. Our communication with Outrigger was also extremely smooth with some Q&A via email leading up to our check-in. The walkable beach with cabana was incredible and not very crowded. We loved that they provided beach chairs and towels, and there was some shade from the trees on the beach. The ability to walk to Whalers Village was extremely beneficial as well. We also enjoyed the Ka'anapali beach walk trail up and down the resort area. Overall, I would definitely return here.

We stayed in room J222 August 9th through 16th. This was our 5th time to stay at the Maui Eldorado. This time, we rented directly from the owner of the condo and we were able to obtain the exact room in the picture online. (previously when booking through Outrigger, we were not able to choose an exact room and they were never as nice or have the view that was in the picture). J222 was exactly as described; nicely decorated, wonderful view of the golf course, cabana and ocean, with no buildings blocking the view. Our only issue is that it does not have any window coverings! It has a sunshade on the lanai, but that does not provide privacy, nor does it darken the room. At night, when the light is on and it is dark inside, you can see directly into the room. In the morning, at 6 am, the room is illuminated as the sun comes up, so no sleeping in. And, in the afternoon, the west sun shines right in, making the room extremely hot...the a/c cannot keep up and runs continuously. This room would be perfect, if it had some window coverings. Very, very strange that there aren't any. Our only other complaint, is that the front desk did not know we were arriving, they had to call the property management to confirm. When we got to the room, the t.v. was on an old sitcom. Strange. the room seemed dusty and removing our shoes to walk in the condo, our feet became very dirty...there are also dust bunnies under the bed. The unit needs a thorough cleaning. (that area of the property is getting a new roof, so it is my guess, the dust came from the activity of stripping the roof and putting a new one on.....but, would appear the room hadn't been cleaned after the roof was completed).

We had a wonderful four days in J200. Huge balcony, nice view of the golf course and the sea. Maybe one of the best views at the resort. It was on the second floor and I’d prefer that again I was originally on the fence about picking this or The Kaanapali Ocean Inn. The latter is right on the beach, and I thought The Eldorado might be too far from the sand. (I thought when in Maui, you want to be right where the surf breaks:). The KOI has got pretty bad reviews so I ended up opting for this and I didn’t regret it (although I don’t know what The KOI is like) The beach is really close. Literally 5 minutes walk. And all the rave about the cabana is so true. You just walk down there with your cooler and they’ll supply you with beach towels and chairs. (I wish they had umbrellas as well, J200 has got one small one, though) And the beach is among the top 5 I’ve been to (and I’ve really have been to many all over the world). Sandy bottom, wide, clear water and really not that many people. So it felt like you had this paradise beach practically to yourself. We saw lots of whales (you can hear the underwater) and even a turtle. One thing about the apartment puzzled me. The sofa bed wasn’t made up. Normally I wouldn’t mention this, because when you travel with four kids and have to use a sofa bed, you almost always have to do it yourself. And that’s fine. But this being an 800 dollars a night place, I would’ve thought it was taken care of. It wasn’t, and not only that, it took us 20-30 minutes to find sheets, covers, linen etc. in various closets. So minor thing, but room for improvement. That doesn’t take anything away from the fact that this was en excellent place, and I’d gladly go back and make the bed again :)

The place was ok and if on a budget, would recommend. I prefer a resort like the Westin but for the price we paid, have no complaints. The grounds are beautiful and pool area clean. We stayed in K211 and the room was nice. It looked exactly like the pics and was clean. We were able to see the ocean and golf course and walked to the beach cabana and pools easily. It was a nice walk to Whaler village and to Dukes. The bed was comfy and the kitchen well stocked. It was a quiet and relaxing place for a holiday.

I am posting this as a warning to others with upcoming bookings in February 2024! OUTRIGGER Maui Eldorado is currently REBOOKING/CANCELLING all bookings due to red cross signing an additional contract to house evacuees. I am supportive of evacuees and their terrible situation, however Outrigger has provided no communication regarding the situation. We only found out because we called them to inquire why our credit cards have not been charged. Customer service staff confirmed our booking, reservation staff said they have no space and are looking at "other resorts" for us. With less than 2 weeks before we arrive, we are now looking for a new place to stay for 6 people. They said they will book another condo on our behalf so that we get the same price - but we have no input on where on the island or what property with. Oddly enough, there are condos available for rent at maui eldorado, but they don't want to pay the premium for them as they are privately owned and not part of outrigger. Do NOT trust this company right now and please call to confirm your booking multiple times if you hope to stay here!