TripAdvisor Traveler Rating

We traveled to Maui as a family in February of 2023. There were 19 members of the family that stayed at this location in 3 separate condos. first and foremost this is a beautiful location. obviously, the whole island is wonderful, but the proximity to the beach, as well as the small town of Kihei, made this a prime spot. The condo was very clean. and spacious, and a quick walk to both pool locations. speaking of the pools, there are awesome. My family really enjoyed both pools as well as 2 of the hottest hot tubes I've ever been in. it was great. Overall it was a pretty great location. Ok, that said on to the negatives. As mentioned above we traveled with our large family including several small children between the ages of 4-10. I would definitely not recommend this location if you have small children. This location has a lot of older folks and has very strict quiet hours rules. I understand this rule, but when you have several small children in Hawaii for the first time they want to run around, have fun, and play games at the pool. The children were scolded and warned at 5:00 pm by the staff to not play "marco polo:" due to the nature of the game being too loud. again I understand quiet hours and being respectful, but if these were small children playing and laughing, not a bunch of teenagers after a tournament baseball game. We were also sent a warning email from staff due to the children being too loud in the morning. this was after our first night when the children were still getting used to the time change, we had a 5-hour timezone change, so they were up around 5-6 am that first morning. again it just seemed we had to walk on eggshells with our children which was just a shame. other than that it was a beautiful location, that I would definitely stay at again once my children are a little older.

Maui Kamaole is a great location. Close to so many fabulous beaches, walking trails, shops and restaurants. Beautiful grounds. Two pools. Several BBQ areas. At times the pools could be very crowded. I am surprised there is not another pool considering the number of condos on the property. As with most condo complexes, the condo units widely vary in terms of cleanliness and decor. Units are spacious, parking right outside units, very comfortable location. Highly recommend.

Cockroaches and little beetles throughout the kitchen and bathroom our whole 10 days after various complaints to management. Unable to utilize the kitchen or dishes as roaches were seen all over them in the cupboards. Roaches in the bathroom and on the kitchen counters daily. Third to last day a water leak in our condo. Where the customer service rep told me I could stay in with the large dryers going but I could turn them off at night. The moisturize testing gentleman told me this was not possible due to the amount of heat that would be produced and the noise, also informing me that after 72 hours the mold would set in. Maui Condominium offered me no real solutions to any of our issues other than stress, a huge phone bill from calling with my personal phone and 200$ compensation after paying 4800$. This 200$ isn't even a full nights accommodation. They did however offer me an alternative in a musty, outdated condo of lesser value that I politely refused. Thank you for the stressful vacation I wasn't looking for while celebrating my parents 50th wedding anniversary. Thank goodness I could use their condo. The customer service I experienced was by far the most unpleasant and very unexpected. Nothing but issues and I will never stay here again and will also be very vocal about sharing my terrible experience.

Our group of four adults had an amazing two weeks at this awesome condo. The owner Jason was excellent to deal with. We had to reschedule our trip twice due to Covid restrictions and Jason was very accommodating, he went out of his way to help make our trip happen. Can’t thank him enough!! The condo itself is perfect in every way, it is beautifully decorated and has everything you need for cooking your own meals and also lots of beach gear so you don’t have to buy or rent anything. The views from the lanai are spectacular and we watched the sunset every night while having appetizers and drinks. There are two bedrooms with very comfortable beds and plenty of storage. Each bedroom has its own bathroom so you have lots of privacy. Close by you will find plenty of beaches, restaurants and grocery stores. If you want to go on an ocean excursion there is a boat ramp a short stroll away from the condo offering plenty of snorkeling and diving trips. I would strongly recommend staying in this condo, the only downside was having to leave, but we will be back. Strongly recommend booking directly through the owner: mauikamaolea210@gmail.com

Our experience staying in unit A101 was excellent. Everything was clean and nicely decorated - and fully stocked with everything we needed for our easy strolls to the beaches just across the road (beach chairs, boogie boards, kids toys, etc). The kitchen was well stocked as well, and had the things we needed for preparing and serving food. The back patio was perfect for viewing the evening sunset and rinsing off the sand on our feet! Also, the owners website was extremely helpful in pre-planning: secretsofmaui.com