TripAdvisor Traveler Rating

My temple hosted a conference at the Royal Kona Resort. The Alii Surf room with its spectacular view of the ocean and friendly servers was the perfect venue for our event. Karen Wakata, the catering and convention services manager, made sure that my group's needs were met. She was outstanding! The hotel rooms were beautiful and the conference attendees were very pleased.

Check in took a very long time even though we had pre-checked. Employees at the counter were nice just a long line. The room was very dated and damp. Housekeeping did a nice job and were very pleasant. Location was good within walking distance of a lot but this part of Kona reminded us a lot of Myrtle Beach. The food in the bar/restaurant was not good. The pool is smaller than most backyard pools. I would not recommend this place to friends.

Really great location, great food, and service Thanks We A

We had a great experience at Royal Kona Resort! When I reserved the room, I asked for ocean view. And did we ever have a view!! And the sound of the surf! Okay, we could also hear the pool, but it wasn't super loud. I had also read from other reviews that the rooms were outdated. Yep, they are. And you know what? I didn't care. I was on my dream vacation with a fantastic view! The hotel employees when we asked for help were super nice and fabulous. I can no longer say I've never checked into a room at an outdoor desk! We had dinner several nights at the restaurant Don the Beachcombers and the food was fabulous! Service was a little slow to get us seated a couple times was about the worst of it. We also did the Luau - Do NOT Miss This experience!

Aloha, we spent one night here using our credit card points. The stay exceeded our expectations. We were thankful to check in early so we could get ready for our swim with mantarays. The arrival mai tais were a nice surprise as well as the stairs leading into the lagoon. The corner room was impressive. We were thankful for the front desk holding our luggage when we traveled to the green sand beach. We would have loved to stay longer! Mahalo