TripAdvisor Traveler Rating

We have stayed at this hotel on multiple occasions. It is my go to for Vegas because it is quiet and it's easy to get to the rooms from the front door. No mile long trek through a noisy casino to find the elevators. The rooms have always been nice, the only downfall that we have found is that the sofa beds are terribly uncomfortable. I understand that sofa beds are generally not the most luxurious, but the ones we've experienced here are the worst of the worst (so says my teenager). The staff at this hotel have always been amazing. Everyone is friendly and accommodating. On our most recent visit my teenager left her computer in the room when we checked out. We had not yet left Vegas as we had an evening flight. The hotel staff called me to let me know they had found it and kept it in their lost and found for us to pick up. I have had many experiences with leaving things in hotel rooms and I have never successfully been able to retrieve the items. This hotel is on the higher end for price, but the staff and their genuine ability to care and treat people in a manner that feels good will keep me coming back.

Stayed for two nights while at a conference at the Aria next door. Vdara is a sister hotel to the Aria and although the two aren’t physically connected they share the same driveway and it’s a short walk. As a non-gambler, I liked that Vdara doesn’t have a casino and the layout is more of a traditional hotel. There was no line at checkin on a weekend evening so I was able to quickly get up to my room. The rooms start on around the 30th floor and go into the 50’s so you can get some good views. My room was on the 51st floor and had a nice view facing the Bellagio fountains and Sphere. I reserved a studio and had a small kitchenette, sitting area and a partition to the sleeping area, perfect for one or two people. The kitchenette has a two burner stove, microwave, fridge, etc. There is a stocked mini bar (the kind that charges automatically if you remove something) plus an empty fridge next to it. The mini bar prices are in the bedside tablet, be aware everything is super expensive. Even the coffee service and water on the counter is pricy so check everything. There is no kitchenware, just a sign that says you can call housekeeping for it. I tried to use the fitness center but it closes at 5pm daily—I guess they expect you use the Aria’s which is open 24 hours. I’ve stayed at a few hotels nearby including the Park MGM Grand (small rooms) and New York New York (down market but less expensive) and Vdara is definitely the best choice if you can swing the rate.

So I had not stayed at the Vdara for quite a while. I got a fairly good offer so booked a City Corner Suite. First of all...WOW. Imagine a square divided into 4 pieces. Enter and there is the kitchenette with fridge, microwave, dishwasher and dining table for four. Proceed and go into the living room with couch and television. Next the bedroom with small desk and another television and finally the bathroom with glass enclosed shower duel vanity and another counter and a large tub. It was very impressive. I then opened one of the doors trying to find the safe and found the washer and dryer. It was like living in an apartment for two days. There were separate controls for the heat etc in the living room and bedroom as well. I enjoyed staying there. Extremely clean and the second day when I left for three hours I returned to find my room cleaned. It also was extremely quiet although I went at the end of the three day weekend. It was February so did not use the pool. I did however take full advantage of the marketplace downstairs which is open 24 hours a day with everything from frozen dinners to ice cream to juices and waters and milk and tons of other items. I slept well mostly but because they had to put the heating unit somewhere it did keep me up a little bit here and there the first night as it seems to be located in the middle of the room of the square. I did not interact much with the staff to be honest other than the market as you can completely check in and get your keys on your own. The employees in the market were great. I almost took off a star as there was no button the on phone for a wake up call so I called the front desk and they took the information but no one ever called. Fortunately I used my phone alarm as well but I felt it was too petty for that one incident so they get five stars from me. If you can afford to stay here I hope you will be pleasantly surprised. As stated in previous reviews from others yes you do have to go to the Aria to gamble on property but it is a short walk. I would stay here again and wonder why I have not in so long.

Check in was relatively quick. If you pay for an early check you it wasn’t advertised that early check in means after 11 am. We arrived at 10 am but the nice lady at the front desk got us in and also gave us a room on the 23rd floor with views of the fountains and the sphere. Well done Vdara, first impressions go a long way, especially when you wake up at 3 am to arrive in LV. The room: very spacious, comfortable and clean. A could have minor issues, the bathroom door didn’t lock and our mini fridge wouldn’t close properly. The other mini fridge with snacks in it, don’t even look at it. Check your bill, we were charged $17 for gummies we didn’t eat. The pool: it was not advertised it was closed, you can use Arias HOWEVER, Arias management only had one pool open and it was absolutely UGLY finding a chair/bed. They can look at the weather and forecast the attendance. Inexcusable in my opinion. The gym: Vdaras was crowded so we used Arias which is 4 times the size. Overall: $1800 usd for 4 nights is a stretch, I liked the hotel and its location but they have some work to do.

I booked this hotel based on location, and the fact it was tied to AHR convention and that the hotel offered shuttles. This was very important to me. Also it had a pool and excercise facilities "on site". So get in the room, very nice room and appeared clean. Had a long day of travel go to take a shower and it was full of hair.. Not a great feeling and no rebate or any consideration was offered. This is not a cheap place to stay. Next the staff had absolutely no idea or gave a xxxk to try and help with shuttle. Told me to go to Aria maybe it is there. I asked were at Aria the front desk staff walked away from me. Just said go to Aria. I asked for a supervisor, and was told they are busy.. It was actually very embarrassing to me and not knowing Vegas at all, very frustrating. So having to make a meeting you don't have time to be walking all over. Uber or taxi it was. The pool also was closed at Vdara, and was again told go to Aria. Aria closes pool at 4pm? Which they were not joking. From 3pm to 4pm you are reminded every 2 min. And you are walked out by security at 3:59. The pool area was very busy so a lot of very confused people. Coming from -20f weather the pool and sun was a dream to me. Honestly most staff are not all interested in being polite or helpfull. They are quick to want a $20 though or more for a tip. I did have a very helpfull guy at consierge named Randy. Who went above and beyond at Vdara to assist me with storing luggage before my 1030pm flight. To sum up Vdara. Very nice hotel, but most staff are not at all polite or helpfull. Any question or request is met with a look of confusion or you can see "man I wish this guy would go away". I can see why Vegas is not busy and the total lack of customer service is very evident. I have never felt more like Larry David in a Curb episode with my interactions with Vdara front desk. FYI on the third and last day there a chart for shuttle was there.. kinda funny Not sure I would want to go back again anytime soon. Vdara left a bad tatse and Vegas in general just really needs a wake up call with being more customer orientated.