TripAdvisor Traveler Rating

Stayed at The Vdara Hotel for 7 nights and found the hotel and the room lovely. There is no casino here so it’s nice to escape back too. That is unless hammering and other construction sounding noises don’t start in an adjacent room at 0500 in the morning - couldn’t work out if the room was above or to the side. We thought someone was trying to get in our room at first. At about 0900, went to reception (having tried to ring down with no answer) and did the usual British thing of apologising about having to bother them and asked if there was work going on as it had woken us up at 0500. Spoke to Sahar/Suhar who, having tried to stifle a huge yawn as I spoke to her, got me to repeat myself several times before saying she’d get security to check it out. No apology, just complete disinterest and obvious boredom. Perhaps it was not exciting enough for her. Anyway came back 4 hours later and asked her colleague, pointing Sahar/Suhar out, if anything has been found out. Same lack of interest. Apparently after 4 hours Security hadn’t come back to her. Still no apology but at least she didn’t yawn this time.?So I spoke to Security who said they weren’t aware. Obviously a break down in communication. But then this is the same security that seem to be more concerned in whether guests waiting for a taxi on departure day, having spent thousands on a room for a week, are spending too much time sat in the lobby. I’ll admit the sloppy can’t be bothered attitude of the staff in the main lobby is a sad reflection on a nice hotel. However plus point on staff - they guys who look after your bags on check out day are friendly & jolly. If you don’t mind being yawned and and a complete lack of interest in you then this is the hotel for you. Thank goodness for digital check in and out.

Stayed in two "owner suite" rooms. First one was awful with damaged carpeting, curtains, and lamps. Second was in good order but still dated. No room service included! Check in and out process was very slow with a long line (if you have the right credit card you get a short line!) digital assistant and kiosk checking were both hopelessly broken.

The room and view was great. Parking was only thing that took me getting use to but once I found the right parking garage it was ok. Decent walk though. Room service was great. Definitely will be back

I thoroughly enjoyed my stay. The Fountain View from my room was breathtaking. The Market was convenient. Starbuck's was convenient. I wish the restaurant was open a little longer in the evenings. But the food and drinks at the restaurant were fabulous.

Great staff, friendly and accommodating. Love that it's a non-smoking option in Vegas. It's still in the midst of the busyness that you want while in Vegas but not in the middle of the casino craziness.