TripAdvisor Traveler Rating

Our stay here was absolutely amazing . I’ve never gone to a place that I didn’t want to leave. This changed that. The resort staff we great. Especially Jose who was our server most days over at Calima restaurant. He absolutely made us feel welcome and at home the whole time. Very fun and helpful in every way .

Always a wonderful place to stay, and the staff is so friendly and helpful. Julio from Veracruz in the sports bar is my favorite. Ask for him, he is soooo nice. I hugged him when I left.

Best time the service was great food everything!!!

I want to give a loud shout out to two employees who went above and beyond to make our stay so much more enjoyable. The first is Samuel with the Bell Boy service. He was able to help us overcome a technical challenge and get it solved within an hour. I can't say enough for him going the extra mile and delivering. It made a HUGE difference in the quality of our stay. Thank you. Next I want to give a praise report to Usbaldo also in the Bell Boy Service area. He helped us secure some goods that were not immiedately available. He went out of his way to get this done and we really appreciate him putting forth this extra effort to accomodate us. Thank you very much. Thank you to everyone else that always make our stay pleasant and smooth.

We enjoyed our Sunday in the sports bar watching the Indy 500 thanks to Julio accommodating our request. Julio provided superb service, he was professional, kind, and engaging. Definitely, made us want to return! We had the pleasure of being served by him for dinner, the Salmon was delicious! Julio surprised me with a birthday cake to celebrate my special day, which I appreciate.