TripAdvisor Traveler Rating

Family vacation recently. We loved the Hotel and most of the service. The best part of our stay was due to our pool server, Daniel Hernandez, he was truly great. Kept our drinks coming and a truly Professional server. Made us all feel very SPECIAL.

The resort is beautiful but not elderly and handicap friendly. I would not bring my elderly parents here do to the many stairs and chairs by the pool side What made up the difference was the friendly and attentive service, especially Daniel Hernandez who went above and beyond to serve us and went out of his way to get a chair for my father in law who was not able to lay down on the lounge chairs at the pool. Daniel was very gracious and provided us with excellent service. The truth if it wasn’t for Daniel’s device I would not recommend this hotel.

Daniel is the best! I feel like a princess here at the pool. We feel very well taken care of during our stay. He has gone above and beyond- for several days running! We can’t wait to bring the family back here and we can’t recommend the resort highly enough. Also, the chef at the buffet is a genius. ??

Barcy Club is great! Teacher did an amazing job interacting with the kids and getting them involved with the activities. My kids love it. Our kids did not want to leave at closing time. Will be going again.

The show was great!!! Great singing and dancing, very entertaining!! Had a lot of fun with Benjamin! They interpreted successes from many great artists, the animation was also great! Good job with the lighting too!