Barceló Karmina reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

7570 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Untrustworthy and unfriendly resort.

jpncarrillo (San Diego, California) on May 10, 2024

Housekeeping does not return any items left behind. Room service staff unfriendly & difficult access to drinks while at the pool.

TripAdvisor users rated this property 1 out of 5

Bad Front Desk Management Experience

Mayra A on May 08, 2024

I wouldn't recommend this hotel for any USA Tourists to visit this hotel because the front desk employees and Ernesto the hotel front desk manager are beyond rude no smiles. My first room the restroom didn't work and I was attacked by bees! 91 Bar and restaurant employees and housekeepers were truly amazing to me and my mama! It feels that the higher the position they have in this hotel they feel they could treat people a certain way! Not my cup of tea! I have traveled a lot and this the worst customer service I have experience. Barcelon Karmina tourists love to come back to great customer service not rude service that I received! Front desk is the first impression we get and I was beyond disappointed.

TripAdvisor users rated this property 2 out of 5

Sorry but they don't really cater to Canadian or American travelers

donnaFeb2019 (Fort St. John, Canada) on May 01, 2024

Absolutely a beautiful resort. Rooms are huge and lots of pools to choose from. But the food and limited English speaking employees will keep us from returning.

TripAdvisor users rated this property 5 out of 5

Sping get away

rickfranco58 on Apr 24, 2024

awesome place to visit the staff is unbelievable I do think they should have some night time activity or music other than the kids shows but other that its a really nice resort

TripAdvisor users rated this property 5 out of 5

Amazing service

Alicia_Gerardo2024 (Live Oak, Florida) on Apr 18, 2024

The service was amazing, the hotel was beautiful, the view was awesome. We stayed in a premium level suite and it was well worth the money.

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