Playa Mazatlán Beach Hotel reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.8
  • Rooms 4.4
  • Service 4.5
  • Value 4.4

4815 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great review

Serenity A on May 22, 2026

The staff here are excellent the activity staff are very friendly always having activities for everyone everyday. & music is English/ Spanish around pool area.

TripAdvisor users rated this property 5 out of 5

Sinaloa Mazatlán

Giovani G on May 11, 2026

I’ve been here for 3 days and the service is good they keep everything clean and give out good food

TripAdvisor users rated this property 5 out of 5

Very good ,a little paradise

pierrecN59UL on Apr 21, 2026

Very good location, rooms were fine and food was pretty good. Great location and staff

TripAdvisor users rated this property 3 out of 5

Honest review

Eve N on Apr 20, 2026

I booked the all inclusive package. My honest review, even though the hotel one of the oldest, it is very well kept. Very clean in every aspect. The staff is excellent, friendly, attentive and helpful. The malecón is about a 10 minute walk. So it’s a great location. There’s also a grocery store near by maybe 10 minute walk and a nail salon 5 minute walk ( I got a pedi) Here is what I did not like much: the beds are very hard I had a hard time sleeping because of this. The food didn’t feel very authentic, it felt more like “fast food”. The drinks were just ok. I didn’t like the syrups used on some of the drinks. It felt more like shortcuts were taken to make something truly delicious. Even though we were at a beach resort there was hardly any seafood options. The sushi rolls felt stingy with the shrimp. There might have been 3 shrimp total in a “shrimp roll”. I think if this is improved it could totally be a delightful experience. I honestly don’t know if I would stay again.

TripAdvisor users rated this property 5 out of 5

Mazatlan vacation 2026

Jenean R on Mar 23, 2026

Perfect place to stay with great amenities and wonderful location. Staff is so friendly.

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