Overview
Located in the heart of the Golden Zone. Pueblo Bonito Mazatlan Resort is an authentic Mexican style resort. Each suite comes with an oceanview and amenities to meet your every expectation. At Pueblo Bonito Mazatlan, elegance, fine cuisine, and your choice to do everything or nothing at all.
Added values - Guests of Pueblo Bonito Mazatlan have access to the services and amenities of Pueblo Bonito Emerald Bay. Complimentary shuttle service between properties subject to availability. Restrictions and/or additional costs may apply, please see hotel front desk for complete details.
Effective October 11, guests staying at Pueblo Bonito Emerald Bay and Pueblo Bonito Mazatlán for 4+ nights can enjoy complimentary admission to the Grand Acuario Mazatlán, Latin America's premier Aquarium. Covering 75 acres, the aquarium showcases the rich biodiversity of the Sea of Cortez with captivating exhibits featuring 260 marine species. From mammals and cetaceans to sea turtles, sharks, jellyfish, and manta rays, it's a family-friendly wonderland inspiring the next generation of marine enthusiasts.
Guests will receive their complimentary tickets at check-in. The Grand Aquarium operates daily from 10:00 am to 6:00 pm, and no reservation is required.
Other fees include
- Photo identification and credit or cash deposit required at check-in for incidental charges.
Check in
3 p.m.
Check out
10 a.m.
Rooms
247
Inclusions
- Round-trip airport transfers
- Online or mobile check in available
- All taxes
Rooms
- 2 double beds
- Garden view or Resort view
- No more than 4 guests in the room
- 2 double beds
- Garden view or Resort view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Smoke-free
- A/C
- Alarm clock
- Bathrobes
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- Turndown service
- TV
Amenities
Pool
Beach
Cilantro Restaurant
Cilantro Lounge
Restaurant
Restaurant
Massage
Wedding
Location
Reviews
TripAdvisor Traveler Rating
Mazatlan Gem
Nicole T on Mar 28, 2026
Pueblo Bonito Mazatlan Beach Resort exceeded our expectations. We loved the smaller resort vibe, the beautiful sandy beach, the bandas music and the exceptional staff! We had wonderful service by the pool from Richardo, Juan, Noe and Antonio. They all provided outstanding, attentive service and made us feel special like we were family. We also loved the service in the Italian restaurant from Alejandro Ibarra who was charming, funny and professional. The location of the resort is perfect. You can walk to the Golden Zone in 30 minutes or it is easy to take transportation from the hotel as well. Centro is a must-see! We loved the live music and garden restaurants in Centro. We felt incredibly safe in the tourist areas. Our only con for the resort were the beds. They were hard and very uncomfortable. Despite the hard beds, we would definitely return to Pueblo Bonito Mazatlan Beach Resort for the small resort feel and the staff!!!
some good some bad
Lisa L on Mar 25, 2026
My husband and I stayed at the Pueblo Bonito Mazatland for 12 days in March of 2026. This is a little long however there was a lot to share This is a time share we did not know this when we booked. Lets start with the good things: The service staff are wonderful the rooms are clean, the linens and towels are bright white and clean. The grounds and the hallways are clean and well cared for. The food is good however the menu never changes, the ala carte restaurants have a small menu, it’s very good food however after a few days you are eating the same thing over again. The pool bar food is just ok again very limited. The location of the hotel is great, close to the Gold Zone yet far enough away so it is less noisy. Walking distance to great restaurants and stores. However it is on a very busy street that is noisy all the time. The Bad things We booked a King Luxury suit, when we got our room we were assigned 2 beds, The front office offered us another room which was a King Jr Suit, the room was fine however when we asked about the refund from a luxury suit to a Jr suit they said if we didn’t sign for the new room immediately we would be moved back to the other room, we asked what we were signing they said we were signing an agreement that we would take the downgrade in room with no refund. Didn’t leave us with a good feeling. We felt like the front end staff were very rude and not helpful in any way. The room – a coffee pot and 2 cups no coffee? No fridge, no water you get this from the bar which isn’t an issue however different from all the other all inclusive we have stayed at. The concierge was no help at all we asked about the hotel and amenities they didn’t tell us about the restaurants where things were in the hotel, what our all inclusive included we just found out from others in the resort or by just stumbling across it. We tried to make reservation for a specific dinner, we were told they were not needed however when we arrived for the meal we were told we needed reservations. When we asked to make reservation for the Italian restaurant we were told there was nothing available for several nights however the restaurant was empty? The bed- the mattress was firm, to firm to be comfortable, they did provide us with a couple quilts to place under the sheet which helped a bit. The pillows were terrible they were all the same size about 12x12 and they were like sleeping on lumpy mashed potatoes. On the beach in front of the hotel there were bands that played music from about 2pm on, the hotel has nothing to do with this however I would assume that they could lobby to have some changes made. Same with the music from the pharmacy across the street that starts at 7am and plays until at least 10pm. We really liked the vibe of Mazatlán and the size of the resort however because of these things we will likely never stay at this resort again
Vacation Offers
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Enjoy complimentary admission to the Gran Acuario Mazatlán, Latin America's premier aquarium, with a minimum 4-night stay at Pueblo Bonito Mazatlán Resort and Pueblo Bonito Emerald Bay Resort & Spa in Mazatlán, Mexico.
Mazatlan
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