Located in the heart of the Golden Zone. Pueblo Bonito Mazatlan Resort is an authentic Mexican style resort. Each suite comes with an oceanview and amenities to meet your every expectation. At Pueblo Bonito Mazatlan, elegance, fine cuisine, and your choice to do everything or nothing at all.
Added values - Guests of Pueblo Bonito Mazatlan have access to the services and amenities of Pueblo Bonito Emerald Bay. Complimentary shuttle service between properties subject to availability. Restrictions and/or additional costs may apply, please see hotel front desk for complete details.
Day trip to this hotel as part of Pueblo Bonito Emerald Bay
Sep 26, 2021
My husband and I have loved to come to this resort in the past to do a day or two (or three) at their beach because the water is much more rough at the sister resort we stay at.
This time every palapa was taken for shade with only about 15% of the chairs being used but the rest completely reserved with others towels so we could not even find a chair. I find this is a hotel issue as they shouldn't allow people to reserve a spot without being in it for more than 30 mins. We finally found a chair on the deck above the beach by the bar that had an ocean view. Beach sales people were renting colorful umbrellas to people we noticed once up there and someone sitting next to us rented one, pitched it directly in front of me and my husband so our view was completely blocked, and yet they never went down to use it! I was frustrated.
We did have an amazing server who brought our drinks whenever he saw we were out and he was incredible friendly. All the employees work so incredibly hard and are so friendly.
We planned on eating at Cilantros but we were so hot from sitting on the deck and frustrated with no palapa so we just stayed 2 hours and went back to Emerald Bay.
Exceeded our expectations!
Sep 15, 2021
This was our first trip to Mazatlan. We selected this resort for its All Inclusive option. We have visited more often the Cancun and Playa Del Carmen area. This was a fantastic change and may be our new favorite. The resort was fantastic! Exceptionally clean with great focus on COVID protocols. The staff across the resort was wonderful and all of our meals were great! There were lots of options for sitting poolside or Oceanside. The rooms were very clean with great staff daily to keep it spotless. We especially enjoyed the amazing breakfast buffet daily with fantastic service from Ricardo, Oscar and all of the staff who served us. This will definitely be a place we will visit again.