Residence Inn by Marriott Moncton reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

734 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

They should multiply Wayne and put him in charge at all hotels in the world

TERRAvelista (London, United Kingdom) on Sep 26, 2023

We chose this hotel purely because we wanted to make it our base to visit everything in the vicinity including Prince Edward island (did you know the toll for that bridge, which you pay upon returning to the mainland is 50.25 CAD!!!!???) We were welcomed by Wayne which is honestly, the most gracious and amazing receptionist I ever came across and the 3 of us got upgraded from the 1 bedroom to the 2 bedroom suite with 2 bathrooms: - suite 502 was backing the hotel car park (which is currently free of charge) and produced no noise - with anything in the kitchen although we needed only the freezer to store our ice creams, 3 TVs although the 'boys' only used one TV while I lazed in a bedroom watching the other TV - warm breakfast with fruits, juices etc - the only downside being the presence of several screaming young kids and people pushed the doors to access it even after the staff closed them: eating Halal yet putting mountains of food on their plates is considered rather greedy - a great Japanese restaurant across the road and a rather pretentious Keg in the same building housing the hotel which they chose to let you wait despite the restaurant being rather empty - you need reservation even in Moncton, nevermind Paris, London, NY, right? Is interesting how much a good night sleep and a gracious host like Wayne can leave you with memorable experiences!!!

TripAdvisor users rated this property 4 out of 5

Perfect location and great spot

Elizabeth W (Toronto, Canada) on Aug 25, 2023

A great start to our Maritime adventure! This hotel is right on the main drag, close to Bore Park, great bars and restos, There is a Keg on the premises. The rooms are smaller than many Residence Inns, but more than big enough for two. The rooms are great for business travellers, with a good sized desk, lots of power outlets and a comfy chair. Breakfast was terrific with a nice selection of hot and cold items and a staffer right there to keep things fresh. The only things I would change would be to train the front desk staff about nearby amenities -- we asked, for example, where we could buy a bottle of wine and the employee just looked at us blankly and started Googling. (BTW, about two blocks away is a fantastic liquor store). The other thing would be to offer tea and coffee after the breakfast service. We would have loved to top up our cups on our way out the door. Not a big deal. Otherwise, this is a great stay and we will definitely plan to come here next time we're in town.

TripAdvisor users rated this property 5 out of 5

Good place to stay for a night or longer

Ken D (Ottawa, Canada) on Aug 25, 2023

This is a large hotel at the edge of downtown, walking distance to shops, restaurants and the waterfront. The room was large and bright and had everything we needed. Breakfast was good too. The only mild complaint is that $16/day parking seemed excessive.

TripAdvisor users rated this property 3 out of 5

Average Residence Inn 4-night experience

dayhikers (Clearwater, Florida) on Aug 06, 2023

We had a comfortable king suite overlooking a side street, so it was pretty quiet. We had to pin the drapes shut to keep out morning light. Breakfast was standard, although they were out of one of the cereals one day. We were informed about housekeeping every 3rd day, but after our 3rd night no one came to clean. Mid-afternoon we requested fresh towels, which were delivered after about an hour. There was a fire alarm at midnight the first night of our stay. I was surprised how many people actually left the hotel. But there was no one from the hotel to let us know what happened and to ensure safety (we saw 2 people fall from the steep step when exiting the building). Next day, no explanation, no apologies. Charge for parking. Two of four dryers in the laundry room were out of order, as was one of 6 washing machines.

TripAdvisor users rated this property 5 out of 5

Great staff, our family loved the experience!

TakeTwo72 on Aug 03, 2023

Our family will definitely stay here again. All of our interactions with the staff from the front desk, to the pool area, breakfast staff, the room attendants and the GM were pleasant, helpful, respectful and professional. The breakfast was delicious, our room and the hotel overall was very clean. We felt welcome and we were happy to be able to take our dog with us. Having a kitchen was so great. The kids loved the pool and hot tub. We were happy with the location as well. It was an enjoyable experience for us as a family and we look forward to our stay here again. Thank you

View All