We were in this hotel for one night on June 25th. This hotel is modern and clean. Staff is very friendly and helpful, especially Wayne. He showed us how to get to different point of interests and helped us to mark on the map. He even led us to the street and showed us how to get to the gas stations and McD.
He is very helpful and tried his best to accommodate our needs. This hotel situates at a very convenient location in downtown Moncton. It is next to the tidal observation deck which is only 5 minutes walk from the hotel and is close to all the beautiful art murals. And their breakfast is very good.
Very helpful staff and good amenities
Jun 12, 2022
Convenient location, spacious room, very helpful staff, good breakfast.
We brought along several bicycles for our trip and the staff was very helpful to ensure security for the bicycles.
Although the breakfast was a standard hotel breakfast, everything was very clean. The pastry was freshly baked on premise. The breakfast room staff was very helpful. So overall, the breakfast experience is much better than those from similar hotels.
Overall, this hotel is a better value than hotels in a similar price range.
(Saint John, Canada)
Jun 08, 2022
Have not stayed in years and was delighted that the hotel had been tastefully renovated.
Rooms have a great new look and colour scheme, but the fridge has seen better days.
Front desk staff were friendly and the central location is great. Only downside is only one entrance is open (unsure as to why the Main Street entrance is still closed) was a pain in the rain getting soaked trying to get to the car park entrance.
Breakfast is your typical Residence inn breakfast and the Gym and pool have just what you need.
Always have a positive experience at this hotel!
Mar 21, 2022
My family and I stayed here for 2 nights to cap off our March Break. We were not disappointed!
Staff was very friendly and helpful. Check in process didn’t take very long.
Rooms are always clean and comfortable. Love how the kitchenette is roomy and stocked well with dishes, silverware, pots and pans, etc. My only complaint about the room is how they have designed it so that the bathroom sink is not actually in the bathroom. Also, the in-room coffee needs improvement. Would love to see a keurig.
The pool was fantastic and clean. Aside from the oblivious parents who stare at their phones while their pre-teen boys splash infants and other guests in the pool without being considerate. That happens at any hotel. We visited the pool 3 times and only once were the towels unavailable but just bring your own beach towels and problem solved!
Breakfast staff were very friendly and attentive and were quick to replace food as buffet items ran low. They were also very quick to clean tables as guests left the restaurant. The food was good and had all the typical breakfast items you’d expect to see. Coffee, again, left much to be desired. I’d recommend bringing in Starbucks or another similar brand or at least selling it in the market for those who might want to brew it in room.
Parking lot is small and cramped and fills up quickly early evening, too bad the hotel couldn’t make use of the adjacent business parking lot for overflow.
Overall, we had a 5 star experience and will definitely visit again!
Best Staff Ever!
Oct 13, 2021
The most incredible people work here at the front desk! Sydney and Amanda did everything they could to make our move from one city to another as seamless as possible. I also had interaction with Maylee who was so kind and helpful. We are very grateful and will always come back here when in need of a hotel in Moncton. The best of the best in customer service is right here!