Gaylord Opryland Resort and Convention Center reviews

TripAdvisor Traveler Rating

TripAdvisor users rated this property 4.0 out of 5 12683 Reviews

4.0 Very Good

  • Cleanliness 4.3
  • Location 4.0
  • Rooms 3.9
  • Service 3.9
  • Value 3.3

12683 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Overpriced and upcharged

Nathan M on Jan 11, 2026

Booked at one price, received another at nearly $100 more. And booked a room with garden view, but ended up with dumpster vein. Parking is not free. Rooms are small, water rides are limited for price. I believe this hotel has outlived its day. Many better options out there. Would have rather stayed at Holiday Inn and saved a few hundred dollars.

TripAdvisor users rated this property 2 out of 5

Beautiful hotel but terrible service

Sarah H on Jan 06, 2026

Room wouldn't open upon check in and had to wait an hour for someone to troubleshoot. Gold status not recognized either.

TripAdvisor users rated this property 5 out of 5

One of the best places to visit in Nashville!

Dain K (Washington DC, District of Columbia) on Jan 06, 2026

This is our second visit to the Gaylord in six months. We first went in July 2025 and the kids loved it so much, they asked to go back. The Christmas vibe of the hotel is amazing in December. Everything is lit up and feels really magical this time of year. Service provided by Caroline and Thomas was spectacular and the rooms were perfect. Getting the Soundwaves package is a must as they will sell out of tickets the last couple weeks of Dec. There is so much to do on property and we didn't even get to experience it all (such as Gaylord Ice, outdoor tubing, ice skating, shows, etc). Lots of places to eat onsite (the breakfast buffet at Cascades was definitely the best though!). Also, if you don't plan on leaving the hotel, just get an uber/lyft from the airport (~12 minute ride) and don't bother getting a car. This Gaylord is absolutely one of our favorite places to visit. So much to do and a perfect place for kids. We can't wait to come back again!

TripAdvisor users rated this property 4 out of 5

Beautiful grounds, Par Rooms.

BornToTravel1982 on Jan 04, 2026

Nice but expensive. The grounds are beautiful but the rooms are basic to even less than a Hampton or a HIE room. Very small with very few amenties

TripAdvisor users rated this property 2 out of 5

Nice place but stay was disappointing

Holly F on Jan 03, 2026

Spent a lot of times wandering around… The staff was too busy to help you, which is understandable considering the size… Restaurants were full and prices were outrageous… I think you could probably stay somewhere in the surrounding area and maybe visit Opryland with someone who’s been there who could safely guide you around… I had people asking me where their room was and wandering in circles… They need to have staff on hand to assist people in navigating this facility

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