TripAdvisor Traveler Rating

Beautiful resort with clean rooms. Stores and restaurants were expensive, including room service. Uber delivery for toiletries was great! The Ala Carte room service meals were not tasty. There is a Starbucks on site. Customer Service was excellent!!

This place is huge, clean, and was not busy at all during the week. We were upgraded to a high floor suite in the Delta Atrium and there were additional benefits for elite Marriott guests as well, including discounts and free food at a variety of hotel restaurants. There was so much to do and Soundwaves was a lot of fun. It was extremely clean and we spent several days there. One thing that was interesting is that there are signs about no coolers/outside food at Soundwaves so we bought our food at Decibles, but we saw many families bringing sandwiches, snacks and other food and the staff say didnt anything, even though it was obvious and we heard the pool staff talking about it. We didn’t want to chance it but you would most likely be okay bringing your own food to save money. Seemed peculiar they didn’t enforce the rules. Parking was kind of pricey and the internet was just average overall. It was not fast enough for streaming or zoom calls, and this was enhanced internet. Overall there is plenty to do here and our group of families had a wonderful time.

I was with my mom and I’m a kid and the night that we came we got there late and we wanted to stay another day. My mom asked and the employee said “Sure you can book another day.” I was at soundwaves and my mom said you should come with her and we go up to the front desk and asked to book the room so we could stay another day and they said no. Well me and my mom were confused. We asked the employee that we asked the night before and she blatantly said to us that we were crazy and we never asked. We went up to pack the room and the cleaning employees started to push us to get out of the room. Horrible service

We stayed here for 2 nights near the end of June and had a great time! Our two young granddaughters had so much fun looking around and exploring the different atriums. We all enjoyed having an atrium facing room and the small balcony that was perfect for breakfast or a snack break. One of the nights Mother Nature put on quite a show and it was really neat seeing the lightening through the enclosed glass atrium. The room was comfortable and beds felt great after playing at Soundwaves all day. Soundwaves was a lot of fun and we all liked the outdoor wave pool. The lifeguards are no joke and keep things and people in line, very impressed with them. The inside portion of Soundwaves was nice and the lazy river was too. The Rapid River is cool but it gets fast the further in you swim and is no joke, but still fun. We had a great time, made some great memories and will be back. My only complaint, and complaint isn’t really the right word, is it would be nice if there was a children’s menu on the room service menu. The portions are a good size, the room service attendants were super friendly and quick also. It was a perfect little getaway.

Just went for the afternoon to kill some time while my grandkids were shooting each other at Nashville Air Soft. The hotel is absolutely beautiful with lush gardens. We had lunch at the Cascades restaurant and the food was delicious. I had the burger and my sister had the wedge salad with a fabulous dessert concoction with ice cream, toffee, caramel syrup and cake at the bottom. We took the boat ride which was a lot of fun.