TripAdvisor Traveler Rating

My only complaint would be the birds eating off the buffet. It didn't bother my husband but I did not like that part. Everything else was amazing! Everything was clean, the staff was nice and helpful.

My experience at cupples negril was wonderful a weekend well spent, with the kindness we receive from the staff overall is top tier ,not to mentioned the food ??. house keeping service ??. the service at the bar??. dining room service ??. plus a well kept environment.this hotel deserves to be a 5 ?? resorts.

Our holiday to the Maldives had been cancelled due to the Middle Eastern conflict . We had just a month before the departure date to find another holiday. We decided as things were , it was better to go west and head to the carribean, but being that late in the day , resorts were booked, and flight prices were going up . We wanted an adult only resort ,so choice was limited. We have stayed at Sandles resorts before but thought we would try couples as they had great reviews. We were understandably upset at our dream holiday being cancelled, but we were looking forward to seeing how couple resorts shaped up ! We were not disappointed. We had booked a garden room with partial sea view . The rooms were well laid out and clean . The bed is so comfortable. A good size shower room (no bath) has shower gel ,shampoo, soap and hairdryer. Also, they supply little extras like shower caps , make-up remover pads, etc . There are plenty of clean towels. A bathrobe each is also a nice touch . The room also has a safe ,iron, and ironing board. Flat screen t.v ,although you really only get a couple of channels, and the sound is terrible! Veranda is small but functional with two chairs, a table and a place to hang wet swim stuff, etc . I should, of course, mention the full-size bottles of spirts and wines ,which were replaced when asked. Four restaurants and bars , which were amazing. We tried to eat at different ones for variety, but the grill and Lychee restaurant were our favourites . Make sure you book the a la cart restaurant early as it can get booked up very quickly . You can only book up to two days in advance. The beach was gorgeous, which they raked every morning, and the sea was crystal clear and so calm. We didn't use the main pool but used the smaller diving pool when quiet . My husband is an experienced diver, and this is where there was a bit of a negative experience. Although my husband has been a diver for many years and trained SAA club diver in the UK waters , the dive team would not accept his certificates. He had to pay for a course ,which was $400 . This was very unfair as his diving credentials and experience were only partially recognised , he therefore had to effectively go back to school !! He did, however, take full advantage of the free diving and enjoyed two dives every day. The guys at the dive centre were fantastic. There were two complementary snorkelling trips a day , which I took advantage of, which were brilliant, and we saw some amazing marine life. Evening entertainment was very good . The staff were all so friendly and polite. All in all, this was a fantastic resort, and we met some lovely people . We will definitely be back in the future ??

This was my second trip staying at Couples Negril, and I hope to return soon!!! The beautiful property, tropical atmosphere, kind and helpful staff were all amazing!! Our room was cleaned and refreshed each afternoon when we returned from enjoying all the resort had to offer, so nice! Days lounging around the pool, participating in the health and wellness activities, swimming in the beautiful ocean water were all on the menu every day! Speaking of menus, the restaurants all had wonderful waitstaff and great items, if you just need a snack or a 5 course meal! The duck, lamb and fillets were all incredible, plated so well….. I’m so blessed to be working as a member of FitBodies Inc. - the activities were fun, with an awesome, energetic crowd! EVERYONE was there having FUN!!!!

My wife and I rescheduled our 10th Anniversary trip after Hurricane Melissa delayed us until May. We spent 2 weeks at Couples Negril. The beach is beautiful, there are lots of activities, the food is good, the staff is friendly. We enjoyed snorkeling, sailing, pickleball, seeing the stingrays on the beach every morning, the steel drums, the fire show, and more. The room was clean with a rainfall shower that was a treat, and our garden view balcony was peaceful. Michael, O'Brien, Nickay, Mario and all the guys from watersports were great. Donna in food service and the trainees Kellya and Kevaugh stood out. We enjoyed the repeaters dinner and meeting some of the management. The smoothie bar always had great treats during the day, and we enjoyed fresh coconuts on ice for refreshment. Highly recommend.