Couples Negril reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5

5626 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Gorgeous beach and wonderful staff

fancydancey (ann arbor) on Feb 09, 2025

Just returned from a relaxing week at couples negril. We have been to this resort and swept away many times and this was our first time back since Covid. We arrived at the airport lounge and were swept off to the resort promptly. Our room was not ready on arrival(3:00) , but was ready around 4:30. We received the building requested but not the floor level. The room was how we remembered and kept very clean. Housekeeping did a great job all week, just remember to put the card on your bed if you want clean sheets sans sand. The bed was comfortable except for the pillows. We both agreed they were too thick and it did affect our sleep. I might become the person that totes their own pillow on vacation sadly. The shower pressure was awful and getting warm water next to impossible. Our minibar was filled with requested items before the day ended, even a bottle of sparkling wine for our anniversary. The layout of this resort is fantastic. It’s just the right size with beautiful grounds, a breathtaking beach area, and the most wonderful employees one could imagine. I was pleased to find they had replaced the beach chairs and added a coffee shop! Also there were plenty of towels available throughout the day and finding a spot on the beach was easy, unlike the pool which looked to be quite competitive. The food was hit or miss. It was always of good quality, just not consistent. For example, at breakfast on 3 days I ordered eggs from 3 different employees. Once was overcooked, once perfect, and the one time I ordered an omelette another guest got mine and I received his. As a vegetarian, it was a bummer since it was loaded with meat. Didn’t go to waste though, my husband just had 2 that day. I loved that they had fresh coconuts to drink for breakfast and also available throughout the day at the veggie bar. The beach, though beautiful and perfectly swimmable had changed a bit since we were the last. The 2 resorts surrounding couples, Riu & Royalton have expanded and are very loud during the day. Also, in walking the beach the area that was just nature has been invaded by a bunch of tarp covered stalls hawking crafts and whatever. It reached all the way to the water when we were there and definitely took away from the pristine beach and it’s walk ability. Would we go back? Maybe, there are so many wonderful places to try and I feel couples just isn’t competitive on price. Most guests are there to enjoy the pool and beach and just relax. I would suggest to Mr Issa its time to make some well due changes. Perhaps the included scuba and various lessons could be a priced option, like the spa, and bring down the overall cost for everyone. Speaking of the spa, our room had a spa menu but no prices. Also, one thing I noticed a few times were various guests tipping. This resort is great because that isn’t allowed and it would be a shame if the owners let that get out of control. Overall, enjoy your vacation as it goes by far too quickly!!!!

TripAdvisor users rated this property 5 out of 5

Wonderful Stay

Joyce C on Feb 05, 2025

Lovely resort. The staff was very friendly and attentive. The food was exceptional and drinks were cold. Loved the water aerobics instructore Shamarie. His class was fun and provised a challenging workout. We will definitely return and bring friends.

TripAdvisor users rated this property 5 out of 5

Our 10th visit and never disappoints

tsmommy96 (Jonesboro, Arkansas) on Feb 03, 2025

We love Couples Negril. It is one of their smaller properties and we absolutley love it. You can do as little or as much as you like with a ton of included activites including scuba. It's relaxing and has a beautful sandy beach, multiple onsite resturants and all the rum drinks and red stripe included as well. The spa is an extra charge, but well worth it in our opinion.

TripAdvisor users rated this property 5 out of 5

Best Resort

dave_synnott on Feb 02, 2025

If you want a relaxing, stress free holiday Couples Negril is the place to go. Welcoming, friendly staff, great food, nightly entertainment and activities. Everything you need or want in one location. We have been coming to this resort for the past 6 years. LOVE IT.

TripAdvisor users rated this property 5 out of 5

Great resort in Negril

Yves C (Montreal, Canada) on Jan 27, 2025

The beach of the resort is very nice with great sand lots of long chairs and ample shaded areas so there is no need to get up very early to "reserve" a spot with a towel. Towels are white and are in the room when you arrive. They can be exchanged on the beach without problems. The bathing area is well delimited and quite large. There are no rocks or lichen at the bottom and you can see your toes. Water sports is fairly well equipped and the staff is great ( O'jay, Christopher, Alex and the gang). When we were there, 2 of the 3 hobie cats were out of use but I assume that management will order the replacement parts at some point. The resort is in a bay so the sea is not too rough which is good if you do sailing only once a year like me. Saw a baby turtle coming up for air!! The staff gives lesson. The pool is nice and of an adequate size. It has a "smoking section" to sit and grill one. The room is fairly spacious, the bed and pillows were comfortable and the shower is well equipped. Smoking on terrace and balconies is prohibited in Jamaica so if you smoke, get a ground floor unit so you can smoke on the grass, 2 steps from your terrace. THe fridge is stocked when you arrive and if you are missing something, call and they will The food is excellent. The "house wine" is also pretty good. Cassava which is the main restaurant is buffet style for breakfast and lunch and "Ala carte" for dinner. There is a beach grill close to the beach with the usual staple for lunch and it doubles as a Mediteranean at night. Lychee is an asian restaurant and if you are lucky, Tracy will be assigned to take care of you. Otaheite is the upsale restaurant and the only one that requires a reservation (can be done 2 days in advance at guest services near the front desk). Food was delicious and if the gods are with you again, Crystal will be the one taking good care of you. Finally and not the least Cressida makes fantastic Jamaican and Irish coffees right next to Otaheite on top of having the best smile in the place. Staffs work hard and they are very polite and helpful. Bartenders know more drinks than any one I know. I would point out that Orele makes a mean Yellow Bird. I find that with eye contact, a smile, a please & thank you, and a tip once in a while will get you the royal treatment. Entertainment staff is pretty good with Shinese, Francesca, Duchene and the gang. They organised very nice beach volleyball games starting 10 minutes past the schedule (hey you are in Jamaica, man!). I don't know much about the nudist section of the beach as it was well isolated. The place is kept very clean. When you see tissue boxes in the public toilets, you know it is upscale. As my Mom use to tell me, you get what you pay for and this place is a testimony to that saying. Enjoy Couples Negril !!

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