Samsara Cliff Hotel reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.3
  • Rooms 3.6
  • Service 4.0
  • Value 3.9

2090 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Knowledge is Power

Kelly R on Mar 24, 2026

I will say this resort has beautiful views and friendly staff. This about all the positives I can give it. No room towels available upon check in around 1 pm until next day. We had to ask 3 times. No pool/beach towels. We had to buy one to use at the beach. So bring your own towel!! The room, the decor was minimal and room conditions subpar for 3 star resort. Mattresses are very cheap, thin and hard. Overall, the room needs some TLC with paint at minimum. I think we saw mold on the ceiling. The furniture was mismatched. The doors needs greased so it don’t stick every time you open and shut them. It wasn’t just ours either. You can hear others open theirs too. The lock was questionable on safety too. Meals: Breakfast 8a-10a. Lunch 12p-2p. Dinner 7p-9p. If you arrive in between, they offer some left overs. It is Buffet style, however, one person dips everything out for you. This takes more time waiting to get food. The buffet is a lot of carbs such as: pasta, rice, & bread. Overall, some things were good but most not so good. The meal times and style was not in the website. Drinks: It was a very limited drink menu. They only make what is on their list of maybe 20 drinks. It’s a shame to come to Jamaica and not get a Bob Marley cocktail! This was not on the website. Yes, there is a shuttle to the beach. However, it leaves at 10 am and returns at 4 pm. No other times. Otherwise, you can pay for a taxi per person! Then, because so many people go to the beach, they have to make multiple trips to get everyone there & back. I suggest they get a shuttle that runs hourly to accommodate more people and later than 4 pm so you can watch the sunset at the beach. Once at sister locations, the Legends you get asked about excursions or if you smoke or hair braids by the locals ALOT!. This is to be expected. However, the downside is no one is there to help you move lounge chairs or get umbrellas. 70% of the lounge chairs are broken. I did see more chairs piled in the corner which were not very accessible. Plus more down on the side of the building but again no one to help move or swap out broken ones. There are a lot of stray cats on the property too. Also, the ride from the airport to this resort is 2 1/2 hours long! UGH!!

TripAdvisor users rated this property 1 out of 5

My Experience

SHERENE M on Mar 23, 2026

I visited Samsara on March 20 and left March 22,2026. I had one specific .........which I dealt with, because I wanted to get assistance as it relates to if this place was one I would enjoy. Initially she booked me for 2 individuals, after I mentioned to her it would be my birthday and I would be alone, nevertheless after conversations she realized I would be alone and told me it is the same cost for 2 as it is for 1, hence I opted to take my friends along. I was told it is a relaxed, beautiful place with cliffs that I could climb down on a ladder and go in some kind of built in cliff pool and if I opted to go the beach instead, I would be transported by shuttle bus to the sister resort named Legends..........Let me just get into this......Upon arriving, the first red flag is that I was told that I had to pay a US100.00 fee, which would be refundable depending, when I asked on what? I was told in case I broke anything. I was adamant that I would not pay, because this was never mentioned to me upon booking, they are however waivered because of that fact.........My friend and I eventually got the room, which they said would finish being cleaned about 20 mins late. Booking should be at 3pm, and the room was not ready when we reached, we however waited for it to be finished and booked in.............My people, let me tell you..... The room was deplorable, when we were entering the step to go up to our room, specifically room #216, there was a stenge that was unbearable, we were later told it was the pit, Infront of our door was wet, water running. i was the A/C that was draining. The room we got for 2 was the size of basically a kitchen, the A/C fan was not working properly, hence there was a constant sound that it made whenever turned on. When we opted for the fan, it could not be turned on because of the built up of dirt on it......The floor of the room was dirty, despite the fact tit was still wet when we entered. I had to ask for a broom and dust shovel sweep it myself. They could not even find that. they gave me a little broken broom full of dust, I still used it because I could step on the things I was feeling under my feet...........No towel place anywhere, except for one in the bathroom and 2 little, small soaps, that's it. No form of bathroom floor mat. When my friend asked for a towel, she was told they are out........The small room had a mini fridge in it, which was completely empty......when we of asked. asked about this, we were told no fridge should be in there and a customer mistakenly left the fridge there, which of course is laughable.......... Trying to just sum this up. It is going to take too long to write everything. Breakfast is at 8am, lunch 12pm and dinner 7pm....If you are hungry at any point between those times, you are on your own. The bar opens at 10am and closes at 10pm...........basic mixings of drinks, oh, if you would like a bit of rum cream being placed in anything, you must pay differently $1000.00 odd per shot. The bar is terrible, no maintenance whatsoever. The lawns are filled with dog poo that is dried. It is all over......The eating area is small, and you have to be in waiting line, waiting for persons to finished, so you can be seated to eat...When we arrived the Friday and went for lunch we got, a little stew Chicken and a bit of rice, no vegetable that was lunch. We said maybe it is because we arrived late and it was finished, but the next day was the same menu when we went to the sister company Legends, the only exception was, we got a little vegetable this time. We opted to leave before lunch on our check out day, was we got tired of the stew Chicken, which if I might add, we got the same Stew Chicken as a part of our dinner..... We went down to Legends believing there would be some form of difference, it was all the same. No form of activity, little music playing on YouTube, that was it............We tried saying to something, but everyone all said the same thing......They can't to anything......Let me add though, most of the staff was welcoming and nice to talk with.............The Management of this place needs to do something. I am not sure if it is the fact that majority of the visitors I observed there were of Caucasians, not sure. I can only sate what I have experienced. Alot of things needs t b fixed and changed there, you cannot be spending you r money and at the end of the day, there is nothing you can feel good about after leaving..... If you need to iron your clothes, you must borrow the iron from the front desk which opens at 8am. You awake and feeling ill, you must wait for the kitchen to open at 8am.....This is unacceptable and I would advise those looking for somewhere to experience a wonderful time, even a neutral good time to seek elsewhere. This is not the place; you will be disappointed and for some dawn right angry.... I tried getting just someone to listen and even offer that speak to someone in Management or something to even share my concerns, they all ignored me.

TripAdvisor users rated this property 5 out of 5

Awesome place for peace and quiet! Highly recommend!

Graham C on Mar 21, 2026

Samsara just never disappoints!! We've been going since 2011 and it is most assuredly our home away from home. If you are not into the large resorts with their multiple restaurants, multiple bars with watered-down drinks, and WAY too many people, this is your place! Small, quiet and friendly - you feel the staff's dedication to making you feel welcome the second you step in the front lobby. We have brought many friends with us over the years and we have also met lifelong friends while staying there. I cannot say enough about the food - Georgia Dean and the rest of the cooking/wait staff upstairs are amazing! You look forward to each meal but the dinners are outstanding. The rooms are all very clean, well equipped and comfortable. We have our favorite (not giving the # here because, well, it's ours!) but we have stayed in several in the original sections. The newer rooms look very nice and modern but we have not stayed in those. Our son has accompanied us the last 2 years and his rooms have been great! Marcia, Tina Tina (our name for her) are always welcome sights at the bar and we've grown very fond and acquainted with them both. The drinks on the all-inclusive are all awesome and there is a large menu available. The pools are always clean and they are very refreshing. The newer infinity pool is nice for a break and the view is amazing! Speaking of the view, you will NOT find a better spot in Negril to watch the gorgeous sunsets. You can keep Rick's and the massive crowds of people in your way. This place is the spot to be when the sizzle happens! Overall, we have not found a better spot in the Caribbean. This resort will always have a special place in our hearts and in our family because they have made us feel like family. We are anxiously counting down the days until we return. Thank you also to Nestor and Pauline for your endless dedication and hard work. These two always make sure we're cared for and make a special point to speak to us while we're there. Much love to you all!!!

TripAdvisor users rated this property 5 out of 5

Fantastic holiday

WendyN818 (Rainham, United Kingdom) on Mar 16, 2026

What a fantastic holiday. Hotel is in a great location, especially if you like snorkelling or just laying on sunbed watching the dolphins swim by. Plenty of little local restaurants/bars near hotel, which were also really good. The holiday was made special by the fantastic staff ant the hotel, all really friendly and always smiling and had time for everyone,. Thanks for all the laughs Kimeiko, Charm, Tina, Georgia and Darett, sorry if we’ve forgotten anyone. We will definitely be back and hope to see you all soon Ned and Wendy x

TripAdvisor users rated this property 5 out of 5

Fabulous holiday

Dennis B on Mar 15, 2026

We spent 3 lovely week's in samsara cliff resort negril, it is a beautiful small freindly hotel, we had a ground floor room with full sea veiw, the staff were amazing and couldn't do enough for you, the food was very good and the drinks not too bad either, there was a free bus to the beach and back if you fancied a change, there are many bars and restaurants within walking distance, we will definitely be back Samsara, Jayne and Tony.

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