Samsara Cliff Hotel reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 3.5
  • Service 4.0
  • Value 4.0

1859 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Really nice hotel

Mobile01109012669 on Sep 11, 2023

My wife and I had a wonderful time here thanks to the friendly staff and their helpfulness. The hotel is located on the sea and cliffs with beautiful views. The breakfast varied every day in terms of dishes and was well

TripAdvisor users rated this property 2 out of 5

The good, the bad and the ugly.

Jaybird H (Greve, Denmark) on Sep 04, 2023

The good : Location is fantastic and the opportunity to get free shuttle bus to Legend their sister hotel is nice. That’s the good…. The bad: The pool area. Instead of using the space to make a fantastic infinity pool they’ve bricked up stones around a ridiculously small poo, so you have no sea view from there. They could have made this are so fantastic using their imagination and letting nature be nature by not making this walls. The rooms. We go one of the old rooms. They’ve build new complex to the left from the restaurant. The neighbor hotel is under construction so sleeping is not easy stying at the right side. The balcony had some seav view, but the fact the all other clients can look right into your balcony doesn’t give you any privacy. The food isn’t anything to write about. They try to make pizzas, but for the price you pay and the tax you pay on top it’s pretty bad. The Italians would Get mad if they got it. ?? You can actually get proper food just outside the hotel at Pablo’s. Fantastic Jamaican jerked chicken grilled to perfection. The ugly: If you care just a little bit about the nature this would be a big disrespect to Mother Nature mon! Just outside the cliffs locals snorkels around and catch all colorful fishes and lobster. They’ve ruined the nearby corals and the entire reef. The Samsara doesn’t do anything about this. No preserving of the reef which would have made it a fantastic place to snorkel. A disgrace that they don’t have put out buoys 20-30 meters out keeping fishermen’s and boat away from the reef. Annoying music by neighbors to Legend all day long. Not an enjoyable day on seven mile beach. All in all I would not recommend this hotel, as there’s a big gap between price and what you get reality.. Small things that would have made it be a better stay. Pool towels, refrigerator in the room, that’s standard for a 3 star hotel.

TripAdvisor users rated this property 2 out of 5

Beware, pictures and website are very deceitful

GrandTour63098516174 on Aug 25, 2023

This resort, I use the word resort lightly, was absolutely disgusting and disappointing. We were booked in the ocean view room and it was absolutely gross. Bugs, some sort of red splatter on the ceilings, no outlets in the bathroom and only two in the actual room. Air condition barely worked and was incredibly loud. We did ask to upgrade to a deluxe Ocean front room and we're told there was none available. I could go to their website and book a room for that same duration of my stay if I wanted to. So they're excuse of having no rooms available was a lie. Jennifer, Tina and one other young lady did provide excellent service. Every other person there seem to be bothered to attend to us. I believe the other lady, whose name I did not get, may have been with housekeeping. She helped with our bags upon check-in and room change. We have the hardest time getting towels and even a harder time getting washcloth. By the time we would get it washcloth it was stained beyond belief. The food was mediocre at best and you only had a 2-hour window for each meal. The bar was only open till 10:00 and had entertainment only on Sunday nights. I will say the location was beautiful and that's all I can say that was good about it. I also wanted to add that the night security person was incredibly inappropriate towards my daughter upon our leaving very early in the morning. He was asking her a lot of personal questions and even ask for her phone number.

TripAdvisor users rated this property 5 out of 5

Samsara 5.0

Knipper13 (Kitchener, Canada) on Aug 24, 2023

I asked my gf where do you want go this year? She replied back to Samsara, so off we went! We don't think you will find anywhere quite like it that gives good home style food, nice accommodations and awesome friendly service. Kenrick, Tina, Marcia, Kimmi, Jennifer, Nester and many others thank you again! If you're a 5 star resort person it may not be for you, if you want authentic West End Jamaica with access to their sister resort on the beach you can't go wrong, plus the option of all inclusive or not. It gets harder to leave every time. Samsara/ Legends is family owned and it shows. As far as some negative reviews I've seen, remember you get what you give, treat people with respect mon!

TripAdvisor users rated this property 4 out of 5

Samsara works for me! Loved it.

GraceC62 (Rotterdam, The Netherlands) on Aug 11, 2023

I really enjoyed my stay at Samsara. The room superior with sea view was very nice, clean well equiped with tv, safe and airco. The breakfast is/ was good and also the shuttle to Legend twice a day really perfect. The staff from both Samsara and Legend they are very friendly.

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