Ideally located between Times Square and Central Park, the Sheraton New York Times Square puts you in the heart of Manhattan's best attractions. The contemporary-styled hotel is within walking distance of Fifth Avenue shops, Broadway theatres and Central Park.
Waived for WestJet Vacations guests.
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
I stayed here a few years ago and it was a good experience. I brought the family back and I think it left more to be desired. Check-in was smooth, I was welcomed as a bonvoy member. We asked for a king room and they put us on the south side, so our room was tiny. It was difficult to even tell it was a king because it took up the room. The bathroom was cramped. Standing in the middle by the toilet, I'm certain that with a mild lean I could touch all 4 walls. The halls felt dated. The Bonvoy lounge was closed, so I opted for the welcome breakfast voucher. I had my kiddo with me so when we went to the resturant they gave us two voucher menus and one regular menu. I get that it is NY, but $10 for coffee in a hotel resturant and $15 for a bowl of cold cereal on the regular menu seemed excessive. One of the few times I've been seated at a resturant and got up and left. I dont' think it was as much about the prices (Breakfast with two free meals) would have still cost us $60-80, but the selection was limited and felt like conference food offerings. It turns out the voucher will also get you $25 credit at the starbucks in the lobby, so we did that and went to the Galexy Diner for breakfast. Our full meal there was $50 and we got exactly what we wanted.
Great location but...
Jul 25, 2021
The hotel location is great close to times square but the room are okay for NY, the beds are very small kind of too small for 2 adults even for 2 kids but clean. Our TV remote control was dead. Parked across the street from the hotel which we were told we get a discount but no the front desk refused to give us the discounted ticket so we end up paying full price for parking. The guests next door was loud and drunk and woke us up at 3:45 AM and couldn't sleep after.