Hotel

Sheraton New York Times Square Hotel

New York 4.0

Overview

Ideally located between Times Square and Central Park, the Sheraton New York Times Square puts you in the heart of Manhattan's best attractions. The contemporary-styled hotel is within walking distance of Fifth Avenue shops, Broadway theatres and Central Park.

Resort Fees: 30 usd per room/per night (plus tax) Included in your package price.

Check in

3 p.m.

Check out

12 p.m.

Rooms

1781

Rooms

Standard Room
  • 1 queen bed, or 1 king bed, or 2 double beds
  • No more than 2 guests in the room
Standard Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • TV

Amenities


Location

Address
811 7th Avenue, New York, New York, 10019, United States of America
26 km from EWR airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Horrible

RegersonN (Cambridge, Ohio) on Jul 07, 2024

Pros: location, Cons: Been a loyal Marriott customer for years. Only recently lost ambassador status because the recent locations I travel to don’t have marriotts close enough. Sadly I have to say this is one of the worst marriotts I have stayed in. Staff are unfriendly and some of them are even just plain rude and arrogant. (Again not something I am used to). Wasn’t the cleanest entering the hotel. Bellhops were nowhere to be seen. Had to check in lots of luggage and uncheck and take to room all by myself. The rooms were cramped and the carpets felt sticky. Beds were hard. Linen were old. Towels were stained and the washbasin had a huge stain. Bathtub was terrible for showering with the water barely coming out. Asked for new towels to replace the dirty ones provided with the room (yes you heard that correctly) and had to wait 2.5 hours for them. Calling the front desk seemed to have no effect with an arrogant front desk assistant. Calling back an hour later and the new person said no request was even captured. I paid for a superior room with city view and had to double check that my room was correct considering it was so cramped and had no view of anything really. Probably one of the worst experiences and it’s only day 1

TripAdvisor users rated this property 3 out of 5

Convention Hotel

MagicKirin (Waltham, Massachusetts) on Jun 30, 2024

First the good Bed was very comfortable, and they have the equivalent of a full exercise club in the basement. The bad: They are short staffed, I had to wait a half hour to get my checked bags Elevators take forever and the programming of which floors you go to makes no sense They have a hotel charge which they give you a $30 dollar of food credit except they won't let you use it till your room as assigned

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