TripAdvisor Traveler Rating

Average hotel. The room was clean (good). The location is a mile and a half from Disneyland (also good) The breakfast was free, but meh The water in the sink (we were on the 3rd floor) took several minutes to get hot and the water in the shower vacillated from hot to cold while we showered. I had to call the front desk to chase off a group of young men who were standing in the parking lot below our window drinking, shouting and revving car engines for nearly an hour starting after 10 pm (on a Tuesday in February) The desk did send security out but it took several more minutes to get them to leave. The hotel charges $25 a night to park on site. We were told that the fee was assessed on cars in the lot at 10pm. But it appears that locals park their cars in the lot and hangout on the (North (back) side of hotel until made to leave. I saw groups standing around cars with open doors every night we were there. Tuesday was the only night they got really loud.

Stayed here to exhibit at MD&M and had an excellent experience, was always greeted by name and never was kept waiting. Bevz is a top tier employee, Thanks!

I can’t say enough wonderful things about Bevz at the Hampton Inn Garden Grove South. From the moment we arrive, she always greets us with a smile… and somehow, she remembers us by name every single time. That personal touch means more than she probably realizes. Bevz is the perfect balance of professional, joyful, and genuinely caring. The hotel itself is great, but it’s her exceptional service that truly takes the experience over the top. Because of Bevz, I honestly won’t stay anywhere else when visiting the area, and that says a lot. She is a shining example of hospitality at its finest. My family and I sincerely appreciate the positivity, warmth, and energy she brings every day. Bevz doesn’t just do her job well, she makes people feel welcome, valued, and at home. Thank you Bevz, for making every stay memorable. Sincerely, Patrick and Linda Tachiquin

This is a great hotel. Bev at the front desk was extremely helpful when ever I needed information. She remembered my name and said hi to me by name everytime I walked by the front desk. The room was extremely clean. I felt very comfortable . It is close enough to the convention center that you could walk if you like. They have a nice breakfast that is included. I will stay here again next year.

There is pros and cons to this hotel. We booked a one bedroom suite. Kitchen was good, but no oven. Living room in pictures online looked much bigger. It is small. Just enough room to open couch into bed then it’s tight. The heater was so loud, terrible noise kept us up. There was rust around drain in tub. Toilet wouldn’t flush without holding handle down until it went down. Water preassure in shower would diminish if water was running at all in sink out side the bathroom. Spots on comforter, sheets, pillow. Either not washed or stained, but looked dirty. The breakfast was decent, but not great. It took almost 40 minutes each time we waited for ART bus to arrive ti go to Disney. There are two other major hotels in the center so bus fills up fast. Definitely did not feel the almost 900 I paid for three nights was worth it. They kept our luggage behind counter for us when checked out while we waited for a late pick up to airport so that was nice. However, we waited 35 minutes to check into hotel with an evening arrival and our hotel was paid for in advance. We had a baby with us that needed to lay down and fed, but front desk clerk was busy arguing with a man who was just trying to receive his government employee discount. It was clear he was a government employee due to his statements and long history staying in Hampton hotels. She kept arguing she needed proof which he needed to go get from company online, but was closed due to out being late and this went on for literally 35 minutes without addressing us standing behind him at the desk. Poor guy finally just cancelled his reservation and left. Anyway, there are closer, better hotels to stay in for price. View from suite was the back parking lot. It was noisy out there with people walking back and forth and groups hanging out. Disappointing experience, especially after reviewing several hotels, thinking we were getting a nicer one.