TripAdvisor Traveler Rating

From the minute I walked in the customer service was a 10. It started with Benz and Rachael who helped me check in 6 rooms that I reserved. That went very smooth. I then had the pleasure of dealing with Ana who answered some questions for my guests about the area. Esperanza worked the evening shift couldn’t be anymore accommodating helping us with a couple of issues we had not even related to the hotel. The best thing that all 4 employees did for us was that they handled everything politely and with a smile which means more to me than anything else they could do. Great job Hampton Inn.

We stayed here for a weekend Disneyland Trip. We were very pleased with our stay. Comfortable beds and pillows, rooms were nice and clean. Had no problems with noise and the rooms were very dark making for great sleep quality. Would definitely stay here again and highly recommend to friends and family.

Have stayed here many times , very clean , very convenient location relative to Disneyland , also close to Red Robin and a few other restaurants and walking distance to Target, great for solo, couples and families!

If you are going to Anaheim or Disneyland DO NOT book this hotel. I repeat, DO NOT BOOK!! My family stayed here and for 2 nights our hotel faced a parking lot with tons of cars and teenagers loitering at night. The first night they were there until 2am being extremely loud and noisy. They were screaming and revving their engines. The second night at 11:10pm we called and spoke to Bevz and asked if they could be sent away since the parking lot is the hotel’s property. We were told the security guard didn’t come that night and they made no offer to help. They were not apologetic and didn’t care that it was extremely loud. We had to ask to move rooms to across the hall on the other side. It was still noisy but not as horrible. It was awful to have to pack up at 11:30pm at night to move rooms after a full Disneyland day. The next day when we informed the front desk worker and again she never apologized and said they are aware that it is an ongoing issue. Her excuse was that the city owns the lot till 10pm. However we were concerned about the noise at 11:10pm, so her excuse didn’t make sense. If it is an ongoing issue and they are doing nothing to stop it, why would you stay here? It ruined our trip and we were EXHAUSTED for our next day at the park. Whatever you do, DO NOT STAY HERE EVER!! I never leave bad reviews, I’m just trying to save your Disneyland trip so please listen to me and stay literally anywhere else!!

Average hotel. The room was clean (good). The location is a mile and a half from Disneyland (also good) The breakfast was free, but meh The water in the sink (we were on the 3rd floor) took several minutes to get hot and the water in the shower vacillated from hot to cold while we showered. I had to call the front desk to chase off a group of young men who were standing in the parking lot below our window drinking, shouting and revving car engines for nearly an hour starting after 10 pm (on a Tuesday in February) The desk did send security out but it took several more minutes to get them to leave. The hotel charges $25 a night to park on site. We were told that the fee was assessed on cars in the lot at 10pm. But it appears that locals park their cars in the lot and hangout on the (North (back) side of hotel until made to leave. I saw groups standing around cars with open doors every night we were there. Tuesday was the only night they got really loud.