TripAdvisor Traveler Rating

I wanted to love this hotel so much! Unfortunately, I don't. The staff is great. The location is stellar. The building is in need of some attention. The ground floor room had a terrible odor and left me feeling ill. The very helpful staff was attentive and moved us to a new room. The 2nd room was better, but dated. I was very appreciative of the staff.

This was our second time staying here and Tropicana does not disappoint! Staff is always very welcoming and helpful. We had a large family group with multiple rooms and everyone was very pleased with the rooms. We were a little disappointed withe cove store this time as we felt their selection of items has decreased. No coffee was available in the store but it wasn't a huge deal .Definitely our go to hotel! Thank you Tropicana for another great stay!

Dont stay here ! Cockroach and they dont care if they have themWe usually love staying here! The last few times however have been absolutely horrible we got back to our room at 11 at night with the family to have Cockroaches crawling all over the bathroom. We brought one dead to front desk to show them freaked out! They offered they could only spray the room after my husband arguing absolutely not to spray with my family in there is when they moved us rooms I couldn't sleep all night felt disgusting. This place has gone down hill they dont fix anything the time before the handle fell off the showere and fell on one of my kids she said they would discount us next time yet to find out she didn't discount but gave us the return rate we always get ! Highly dont not recommended!!!

The reception staff were limited in English hard to understand and came across as rude.. We were told housekeeping would only replenish towels and remove rubbish.. Parking was a nightmare we had booked and expected to have a park available only to be driving around and around the facility to wait for a park to become available they have very limited spots as they open it up to public valet parking so the spaces are coned off for this.. On the plus side walking to Disney was a breeze, Wouldn’t stay here again but room was clean..

This place satisfied our expectations. Room was clean, big enough and most importantly so close to the parks. Loved being able to walk into our room within 7 minutes of leaving the parks. No breakfast but they had a pool and hot tub with pool towels so that was nice. Beds were a bit firm but we were so exhausted from the parks that it don’t affect us too much. Staff interaction was good and while they don’t clean your room and make your bed each day, they do replace towels and empty the trash which is all we really needed. Outside noise wasn’t an issue but we had a room in the back of the complex.