TripAdvisor Traveler Rating

Everyone is supposed to be able to check in at 3. We were there at 2:30 and asked if we could get in early, the reply was no. At 3 I asked if our room was ready, and it was still a no. At 3:30 I called and asked if it was ready now and they said yes. So I tried to get in and neither my card nor my phone would open the door. So I tracked down a staffer and he let me in. I was finally notified at 3:55 that we could get in my room, or almost an house after check-in. No apology or explanation was given. Not the best way to start off the trip. The room was average but clean. The elevator was filthy and poorly maintained. One additional comment. I left one morning to get some gas and when I came back (we were in Casita 1) to the parking lot I thought I could get a closer space, since some guests would have journeyed out for the day, but that was not the case as I saw the cleaning staff taking all the closest spots. That really shouldn't happen.

Very underwhelming except for the size of the “resort”. The rooms are small and plain. The bathroom is TINY and the shower leaked the whole time. Not super clean. We got out the extra blanket in the cabinet and it was stained all over. Housekeeping does not service the room daily, and when they do it’s very minimal cleaning. The busses to Disney are nice and easy, that is the only positive. Will not stay here again. The only way you can tell it’s a Disney property is because busses run there. Other than that, you would never know. Very disappointing.

We had a great experience here! Everyone was kind and helpful. The staff were incredible! The amenities were clean and the atmosphere was wonderful. Ashley O at the Palmas restaurant in the hotel was so considerate and thoughtful in all her encounters with us. Bethany was the bartender but also took our order and was friendly and so good with my kids. We are grateful to Ashley and Bethany for such a high level of service. Overall, the Coronado is a must stay for our family!

I absolutely loved this hotel! The room was still spacious for the smallest size, 2 double beds and a nice bathroom for a family of three was perfect. We stayed in casita 5, and would recommend staying here as it has its own bus stop for the bus service to the Disney parks, a quick walk to the lake, and in a quiet, peaceful area of the hotel. We also ate at a few of the restaurants, the restaurant at the top of the gran Destino tower is Michelin recommended and I recommend it too! Had a lovely piece of salmon and the atmosphere fit the theme of the hotel. The other restaurant we tried was the one on the lake, which was also lovely, offering great views of the lake (seeing as you are in the middle of it) and the rest of the hotel. Unfortunately, we did not get a chance to explore the dig site pool at all, so I won’t comment on it. Still an amazing hotel nonetheless, and no resort fees! Great hotel if you want to stay on Disney site, but aren’t a big fan of Disney, in your face themeing.

Stunningly modern resort, very clean and fabulous cast members. Chic decor with that Disney touch but can feel a bit corporate. The pool is amazing and there is great options at the quick service.