TripAdvisor Traveler Rating

Well located for Disney parks via the provided buses. Very large resort, lacking atmosphere, no Disney theming that I could see. Overun with cheerleaders during my stay. Unable to find a seat to eat, they seemed to take over the tower lobby with a food delivery. Practicing stunts on the grass areas. I thought the food for QS in EL mercado was repetitive, very poor. For a my first Disney experience, it’s a one and done for me

Decent hotel with limited services and very large to walk around. Came here for a cheer competition and while the location is good for all Disney activities and check and in and out is efficient, the vibe of the place didn’t have the level of service I would expect for the price and a Disney resort. Pools are just ok and food at Rix was not good. Room was fine but no water in the room and no ability to call for any. Overall fine for a conference but not really a resort experience.

Extra staff on hand at check in for a busy conference was good. No help or offer to help to our room, which was a 10 minute walk across the resort. Rooms were serviced every other day. Called to ask for 4 extra towels and a garbage change on one of our off days, and they only delivered 2 towels and didn’t take the trash. Casita room overlooking pool was very loud until about 11 pm each night. Not great for traveling with a younger kiddo. Surprised the pool was open so late for a family hotel. Main pool was small and had limited seating when we were there. Nothing “Disney” themed.

This is our first time at Coronado Springs and we would absolutely return. Excellent location for Disney parks & Disney springs, only a 25 minute drive from Universal. We stayed in Casitas building 3, the room was very clean and was cleaned every other day, we requested a cot and was brought to us within minutes. The staff couldn’t do enough for us and were polite right through the resort. The main pool does get busy so I would recommend getting there at opening (10am) for a good sun bed spot. Overall I would return to this resort, we loved it!

I’ve always believed Disney World was the most magical place on Earth—but after my recent stay, I know it. What started as a dream vacation turned into an absolute panic the moment I landed—I lost my phone at the airport. That phone had everything: my Google Wallet with all my cards, all my reservation confirmations, my email access—you name it. I was stranded, stressed, and unsure how I’d even check in, let alone enjoy the experience my son and I had been looking forward to. Enter the real-life heroes of this story: Matt, Juan, Mike and Emily from the resort staff. From the very beginning, they stepped up in ways I never could’ve imagined. They didn’t just offer help—they took charge, making me feel safe, supported, and somehow even optimistic. They worked tirelessly to help me recover my plans and offered the kind of assistance you rarely see anywhere else. And when it came time to check the airport’s lost and found? They personally arranged and paid for multiple taxi trips so I could get there and back. Yes—you read that right. They paid for it. And here’s the best part: thanks to their unwavering help, I finally found my phone! I was able to access everything again, and just like that—my holiday was saved. Because of their compassion, resourcefulness, and incredible Disney spirit, I didn’t just recover my trip—I ended up having the magical vacation I came for. They turned what could’ve been a nightmare into one of the most heartwarming, memorable parts of my Disney experience. Matt, Juan, Mike and Emily —thank you. You are the magic. Disney is lucky to have you, and so was I.