TripAdvisor Traveler Rating

Stayed here three nights while going to Disney. It was very nice, location is a little different but was no problem for Uber drivers they found us with no problems. Very central location. One of the only locations without extra fees. Would stay her again.

I'm usually a Hyatt girl through and through. Service these days can be shotty. But service at this hotel was incredible. The rooms were SO clean. I don't usually love walking barefoot in a room but I was able to in my room with confidence. The best employee they have is hands down , Sylvia the Housekeeping Manager. She gave me the best in service that I've ever experienced. Animals made out of towels, her sweet housekeepers, she has done such a good job with her department. The breakfast was good, pool was relaxing..it was heated. I felt safe there as a solo traveler...it was just the BEST! I will definitely be back!! Bravo!

While on our trip, we had the wonderful opportunity to stay at Fairfield. While we were there our house keepers, did an outstanding job at cleaning our room, my sister even stated that “wow this is top notch service”. As we were making our way back home, I realized we left my daughters favorite blanket. The housekeeping manager, Sylvia kept in touch with me until Yenis and Ilsbet found the item! It this isn’t the best customer service, I’m not sure what is! In a world full of nasty and hatred, this hotel has some of the good ones!

Excellent hotel in a fantastic location,with a free return bus ride to disney springs in the evening , easy access to all Disney parks, seaworld and Aquatica right on your door step.ALL staff are extremely pleasant and helpful ...top marks to TJ for going that extra mile for us always polite and happy to see you.we loved the pull area,clean and comfortable,cleaned daily with towels.Breakfast option is good,the staff are very polite and happy very clean area with good options ready to set you up for the day ahead.Rooms are a bit dated however very clean,fantastic A/c,hot water every day to shower,shower gel,conditioner and shampoo supplied along with plenty of towels.comfy beds and pillows..... You can't go wrong with this hotel plus you have the use of the other two if you fancy a change of scenery...Easy walking distance to plenty of restaurants and a short walk to the premuim outlets. We would definitely come back here we had a lovely 14 nights .Thank you.

Spent 8 wonderful days in lake Buena Vista. Hitel was wonderful and have stayed there many times before. Thanks to Sylvia and Tammy for all the help and advice they gave alwzys with a smile. Always a pleasure to come.