Loews Royal Pacific Resort at Universal Orlando reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

16582 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5


stink57 (kent) on Jul 13, 2024

Just left RP after 4 nights & we absolutely LOVED IT. Staff are very friendly & helpful & the hotel & grounds are stunning…..oh & it smells soooooo nice. Complimentary boat to/from the 2 main parks but both are also in walking distance along a lovely well-kept path….and there’s a complimentary bust to Volcano Bay from the back of the hotel. Our room was really nice & clean and beds comfy. I would return here in a heartbeat.

TripAdvisor users rated this property 5 out of 5

Royal Treatment

Jose T on Jul 11, 2024

An amazing Hotel to stay in General with Great staff and amenities , cleanliness and proximity to Universal Theme parks , it’s a can’t miss , onsite has everything g including restaurants, Bars. Boat ride to parks, Gym, Theme store , Theme park Tickets , and the most important to some Unlimited Ride Pass to skip lines ??

TripAdvisor users rated this property 1 out of 5

Worn, tired and smelly

Farahfee (Perth, Australia) on Jul 11, 2024

One of the worst resorts in the world that we have ever stayed at. Avoid if you can, unless you only have experience with 3 star accommodation as anyone that’s experienced luxury accommodation will be very disappointed. They charge luxury prices and offer 1 star service and 3 star accommodation. We considered checking out early as the rooms are so smelly and dated. We have the king suit and although there is enough space for sleeping 4, the bathroom is tiny, old, smelly and stained. Service is so terrible I’m not sure where to start. From checking in, the lady was rude and impatient. We thought she may have had a bad day but all staff have been the same. They are tired, uninterested and appear over worked. The whole place is tired and miserable. If you’re looking at this accommodation you can afford luxury so book somewhere that gives you what you pay for. You can always catch an Uber to the theme parks and get the theme park tickets when you arrive. We got a package and definitely not worth it. Never again!

TripAdvisor users rated this property 4 out of 5

Family fun

P G (St. Petersburg, Florida) on Jul 10, 2024

Hotel was nice for our 1st time here. Free up’s and downs but the hotel did try and do their best and it wasn’t completely their fault. Pool was out of service the entire 1st day we were there so we couldn’t get in which was disappointing since we wanted to rest by pool the 1st day. Finally evening time they said we could walk to The Sapphire, which we didn’t do but would’ve liked to known that earlier. Pool food wasn’t great but expensive but other restaurants were ok. Great location to parks, took the water taxi and had no issues! I liked that I didn’t survey and they reached out right away. We are going to go back very soon so will update how next visit is!

TripAdvisor users rated this property 5 out of 5

Cool place!

Jenny C (Templeton, California) on Jul 10, 2024

This place is pretty cool! We stayed here to get the fast pass into both parks. The hotel is a little older but clean and well kept. We loved the boat ride over to Universal walk and parks. Staff were friendly and attentive if needed. We will be back!

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