Loews Royal Pacific Resort at Universal Orlando reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

16664 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Run down hotel that calls itself a ‘Resort’

Quentin W (Boynton Beach, Florida) on Feb 11, 2025

Let me preface by saying we spent nearly $2.5k for this experience for 4 days, ONLY for the room. Starting with the good, because there aren’t many: - The staff are amazing. Everyone is incredibly friendly, accommodating, and respectful. - The lobby is stunning. There’s a courtyard with a pond and a beautiful sushi restaurant in the corner. The food at was amazing too, but visually wasn’t all that great. - Incredibly close to the parks. A walk takes about 10 minutes and you can get there a tad quicker in the water taxi, but depending on the line it could take longer than walking. Either way transportation is easy and simple from this resort. Now the reasons we won’t be returning. For $2.5k, we got: - Mold in our bathroom, photo proof. - Walls/art was torn up, also photo proof. - Outlets are yellow and incredibly loose. We had to use our portable chargers because the outlets wouldn’t keep pushing power to our devices. Photo proof. - No smart TV to allow for Netflix, YouTube, etc. I feel like having to bring my own streaming device to a resort in 2025 shouldn’t be necessary. - Parking: after spending again ALMOST $2.5k TO STAY AT THE RESORT, we were also charged $36/night to park our own car. No valet, no special spot, just to park our own car in their lot. On top of charging you directly for parking, they don’t tell you how to get out without paying AGAIN for the ticket you pulled to initially park. You have to KEEP your room key, do not leave it in the room or try to return it. Use the back of your room key to exit the lot. We will not be returning to this resort, as for nearly the same price we can certainly find another location in much better upkeep and even pay for parking at the park and come out cheaper. I just can’t imagine spending this much and being happy with these results.

TripAdvisor users rated this property 4 out of 5

Lovely stay

westbrook21 (Malton, United Kingdom) on Feb 08, 2025

Loews Royal Pacific Resort is a beautiful hotel in an unbeatable location for visiting Universal Orlando. It’s just a short 10-minute walk or a quick 5-minute water taxi ride to the parks, making access incredibly easy. One of the biggest perks of staying here is the included Universal Express Pass Unlimited, which allows you to skip the regular lines at most rides in both theme parks. This saved us so much time and made our experience far more enjoyable—definitely a huge bonus! Our room was lovely—spotlessly clean, well-equipped, and very comfortable. The hotel itself is beautifully designed, with a relaxing and immersive atmosphere. While we didn’t use the pool, it looked well-maintained and inviting. The only downsides were the noise levels. The Hulk rollercoaster at Islands of Adventure runs late into the night (sometimes until midnight), and with non-soundproofed windows, the noise was quite noticeable. Additionally, the walls and doors don’t block sound very well, so hallway and neighboring room noises could sometimes be heard. Despite this, the hotel's prime location, Express Pass benefits, and overall ambiance make it a fantastic place to stay. I’d definitely consider returning!

TripAdvisor users rated this property 4 out of 5

Good enough

suzypats (new jersey) on Feb 01, 2025

Hotel is in a great location to both parks. I think it’s definitely worn out. For example, pool, hot tubs, lounge chairs look rough. I would have been more upset if I paid $800 a night like during high season but we got a good deal during January. It’s a quick walk to parks. Rooms were tidy but walls are thin. This isnt luxe by any means. You are paying for the unlimited express passes and location. I think we will try the newer Epic universe hotels next time.

TripAdvisor users rated this property 4 out of 5

Express pass and location makes it worth the $$$$

159glennt (Mechanicsville, Virginia) on Jan 30, 2025

Very nice hotel. The value is in the Express pass and the location. Otherwise, I would not pay this much for this hotel. We were able to walk or take the boat. Great location. But the biggest perk is the express pass. Without it, i would say the resort is overpriced. but it was very nice.

TripAdvisor users rated this property 5 out of 5

Finally

muddneck79 (Loxahatchee, Florida) on Jan 23, 2025

We finally got to stay here for the price is right and so worth it. The staff was friendly at the check in counter. Our room wasn’t ready yet but they gave us our passes for the park to use which was the “express pass” to get on the rides which was totally worth it. Saves you so much time. Beds were comfortable, the a/c stays on throughout the night which is nice.

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