Loews Royal Pacific Resort at Universal Orlando™ reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

16351 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Lovely hotel. 5 mins walk to Universal.

Sj1811 (Yorkshire, United Kingdom) on Sep 30, 2023

Hotel was lovely. Really nice room with everything you need. The Express Passes were the best bit. Hotel pool was good too. You can walk to Universal in 5 mins or get the water taxi. Both are simple and enjoyable. We will return in the future…..

TripAdvisor users rated this property 5 out of 5

BEST CUSTOMER SERVICE FROM TOP TO BOTTOM

578pangulo (Surprise, Arizona) on Sep 29, 2023

Every single staff member no matter housekeeping restaurant gym pool front desk etc all had the best welcoming and pleasant customer service I have ever experienced in any resort or hotel. They made me feel like I was on vacation when I was actually working there at a conference for 4 days. These guys are an example for every industry in regards to the excellence you can reach in providing a customer with best experience possible. Just amazed.

TripAdvisor users rated this property 5 out of 5

Fab hotel

vonnie0101 (Kent, United Kingdom) on Sep 27, 2023

No stone left unturned, we absolutely love this hotel. Its our second visit. The pool scene is amazing, sand, plenty of sunbeds, lovely fluffy pool towels, free iced water, flavoured ice water, even free spf30 at the beach towel hut. DJ, great poolside food, dive in movies, cabanas, hot tub and no smoking ???? The staff cannot do enough to help you

TripAdvisor users rated this property 5 out of 5

Wonderful Staff, Great Location, Amazing Perks

Forkinthesocket (Exeter, United Kingdom) on Sep 27, 2023

We stayed here for four nights as part of our trip to Orlando this September. We found our stay at Lowe's Royal Pacific to be the most pleasant hotel in our trip. We had amazing service from all members of staff. We recently got engaged and everyone really made us feel special. The early entry and express pass perks are also not to be missed, as they really make your holiday more pleasant. Thank you particularly to Stanley working at the front desk, who really made an effort to make our holiday magical.

TripAdvisor users rated this property 5 out of 5

HHN2023

firecrackerpress on Sep 26, 2023

Took my family down for Halloween Horror Nights awesome time as always scary zones were good the houses were great we did the rest in peace tour our tour guide was fun very knowledgeable hotel wonderful as always staff food great

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