TripAdvisor Traveler Rating

As Disney Annual Passholders, we spend a significant amount of time at Disney annually and have stayed at nearly all of the Disney resorts. This was our fourth stay here, and it continues to be a lovely option. Every resort offers something a little different, so I’ll highlight what stands out to us. One of the biggest advantages is how quiet and expansive it feels compared to some of the other properties. The grounds are beautiful, with a charming Southern theme, lush landscaping, and a peaceful river that really adds to the atmosphere. We’ve previously stayed in the Royal Rooms with the light-up headboards, but this time we experienced one of the newly renovated rooms. The updates - IMO - are a great improvement. The older rooms had smaller bathrooms with tubs, but the renovations now include a pocket door, which makes the space feel larger, along with a stand-up shower. The lighter color palette in the room also makes everything feel brighter and more modern. Transportation was generally reliable, though one area for improvement would be bus service at park closing. The lines were quite long, and it seems like an easy fix to increase the number of buses during peak exit times. Our only other consistent drawback is the lack of a fitness center. Given the price point of the resort, it’s surprising that this hasn’t been added. It’s one of the reasons we sometimes choose Coronado instead, though we hope this is something Disney considers in the future. Yes, you can run along the paths, but it is Florida, during the summer months it can be very hot and humid and we were there in December and it was 42 degrees out in the morning, which isn't exactly great running weather either. Overall, this remains our go-to resort for its theming, atmosphere, and overall experience.

We recently spent the week at Disney's Port Orleans Riverside and had a fantastic time! This was our first time at this resort. The grounds were beautiful and the resort had a relaxing feel which is great after a busy day at the parks. We really enjoyed the boat to Disney Springs. We booked our trip with Robyn Ayers at Dream Makers Vacation Services. We use her for all of our vacations and she always takes great care of us and handles every detail. We had a wonderful stay and can't wait to return in the future!

We stopped at Port Orleans Riverside during our annual Spring Training trip and carved out a day for Epcot. We spent our first day exploring Disney Springs before heading to the park the next day. We were assigned a 2 queen bed room in the Magnolia Terrace area, conveniently located near the East Depot bus stop. It’s about a 10–15 minute walk to the main building for dining, shopping, main bus stop and access to the boat to Disney Springs. The rooms were clean, comfortable, and well-maintained, with housekeeping every other day. We also didn’t experience any noise issues during our stay. The Disney staff were consistently friendly and welcoming. Check-in was a bit confusing, as we needed to speak with two different cast members despite it not being busy. One tip: keep your luggage in the car during check-in, as you’ll need to drive to your building afterward. Signage around the resort—especially for matching room numbers to buildings—could be clearer, but these were minor inconveniences. Transportation was decent. Bus service was efficient and reliable. The boat to Disney Springs, while a nice option, was quite slow (around 30 minutes), so plan accordingly. Overall, the resort offers plenty of pools, activities, and scenic walking/running paths. It’s a solid moderate resort that we would consider staying at again.

Worst visit ever!! It was mine and my daughters first time and we had nothing but issues. No one was respectful or kind and the trip definitely wasn't magical!!!! The only good thing about this stay was enjoying taking a bath! The parks were nothing special except the Magic Kingdom. We spent so much money for poor service and the resorts food was awful. There is no microwave in the rooms so do not take any food back to your room. Paid all that money and we definitely prefer Universal over Disney. We will NOT be back!

Absolutely crazy my daughter and I planned a four day trip in January. Totally aware of what happened on our last trip with somebody stealing my straightening iron from the Disney French Quarter. We decided to stay at their sister hotel, which is the riverside. Completely aware that this is a possibility that our stuff can be taken from us we were overly cautious and it still happened to us again. They took my Pandora bracelet along with 6E Newton bracelets out of my bag. The common occurrence between the two trips was us leaving our luggage in Disney’s holding room due to our flights later in the evening on our last day checking out. Totally ridiculous. Disney should have a better security system in that holding room to prevent this from happening to anybody. There again they cannot help you nor do they even want to pursue what could be happening to prevent this from again occurring to anybody else. I had a trip planned in April of this year 2026. I will be canceling and will not ever stay at Disney resort again. I totally had faith in Disney until this point.