SpringHill Suites Orlando Lake Buena Vista South reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5

288 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Mickey Waffles

carolinabP5798NM (New York City, New York) on Jun 26, 2022

Good hotel with great staff and lots of amenities. It’s within the Calypso Cay resort so can do the activities such as the putting golf, adventure park which as a mini zip line, bounce, rock wall and slide for $15/day. Buffet breakfast was decent and had Mickey Waffles. Beds are a bit small, full size, but are comfy and the living area is a plus to have when traveling with kids. Also lots of eating places near by. Highly recommend!

TripAdvisor users rated this property 5 out of 5

Excelent stay !

Gaby D (Buenos Aires, Argentina) on Jun 05, 2022

We stayed for 11 nights and everything was perfect. Very good breakfast, two ladies are always attentive to any need and to take care of everything is neat and without empty trays. The pools are spacious and clean. Super friendly reception staff, always greeting when arriving or leaving the hotel. Daily and very dedicated room cleaning. Very good location, with many restaurants nearby, good access to Disney parks. Very good value for money. Next time in Orlando we will choose it again and we recommend it.

TripAdvisor users rated this property 1 out of 5

Clothes were thrown away.

189meghanh on May 03, 2022

Our family of 4 used the hotel’s laundry bag to put our dirty clothes in. After our first full day in Orlando, we returned to our room and our bag of dirty clothes was missing. The general manager only offered us a few Marriott Rewards points and told us that since we couldn’t prove that the clothes went missing that the hotel could not help us. Very disappointed in the general manager’s response as these clothes are still missing and were last seen in that hotel laundry bag in our room.

TripAdvisor users rated this property 4 out of 5

Good location - front desk very professional!

KarenM1_10 (Bloomfield Hills, Michigan) on Apr 09, 2022

We were really impressed with this hotel. The location was perfect since we were checking into a VRBO the next day. It is one of 3 hotels that make up the Calypso Cay Property. The hotels share a pool, which was very large. There is also a water area and mini golf for kids. Starbucks was located onsite along with a poolside bar/restaurant. Our room was very large. Two standard beds with a king fold out. The beds were comfortable and good water pressure in the shower. We had a minor issue with the heat in our room and maintenance arrived quickly. Unfortunately, they were not able to fix the issue at that time, so the front desk attendant offered to move us to another room. Since it was late and we were settled in, we opted not to move, and she gave us a credit for our troubles. When we checked out there was a different attendant at the front desk, and she noticed the prior attendant had commented in their work issues log about our room issue. Both ladies apologized for the inconvenience. We were very impressed with these two ladies and the professionalism they exhibited. I would recommend this hotel especially if you have children, since they would have a fun time using the facilities.

TripAdvisor users rated this property 5 out of 5

Great hotel and fantastic staff

462rickd (Cooper City, Florida) on Mar 31, 2022

Great hotel, great location and fantastic staff. Everything was as described, and then clean operating condition. The one exception was that one elevator was out of service and being replaced but that was just a timing issue for us. Taylor at the front desk couldn’t of been nicer more helpful or more pleasant. Maria and Nancy, the dining room staff also went out of their way every morning.

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