TripAdvisor Traveler Rating

Great for Family getting together during Thanksgiving week.

This property remains one of my favorite Marriott properties in the worldwide system. As you can see by my previous reviews- no matter where my conference or convention is- I always choose to stay here! Every-time I think I have the best room in the place- they give me a nicer one! Thank you Michelle- the room and view are fantastic. Since I have previously noted that these Villas are some of the best designed and planned in the system- I will skip the room details (great furnishings, kitchens, bathrooms, big screen TV’s, towels, beds, quiet and efficient hvac, quiet rooms, amazing beds, and linens. I will skip that and talk about the properties eco system. This property supports more birds, plants, and other animals than you could imagine. Whether you love ducks, geese, egrets, desert kiwi birds, hawks or any other type of bird you can think of - you will find them here. As you walk the property they have and list all the hundreds of plant species they maintain and feature. If you do not want to go to the 8 pools, tennis courts , pickle ball courts, movies, or any of the daily activities they have- simply get a cup of coffee from your kitchen, sit on the balcony and enjoy. I look forward to our next conference in December and our return to this wonderful property.

I feel conflicted giving this two stars because the resort is really nice and most of the staff is great. However there are some serious security issues at this resort. We stayed memorial day weekend and roving packs of tweens and teenagers basically took over this resort and made it miserable to be here. The pool was like some kind of teenage version of Cancun, rude, underage drinking teens. Where are their parents, it kind of felt like Neverland here. Even when we retreated to our room we could hear them shouting in the halls. Room was nice but not four star nice. We booked here because we researched that it was a family friendly resort that we could have a nice relaxing 3 day weekend with our toddler. This is our last night here and we are going to leave as soon as we wake up. Super disappointing.

The $30 per day "Self Parking" charge was never noted on my estimate, even though I clicked a button that said "show all fees and taxes". My employer only approved the charges Marriott estimated - not hidden ones. I was forced to pay over $120 out of my own pocket. Insulting. And its for "Self Parking". No - you charge for Valet - not self parking. The facility has very limited parking - but not when its off-season. Half the spots are empty this time of year (yea, even at 4 AM when I get up), but they charge it all year. This charge makes the difference for me staying here or chooseing another place.

Room was not quiet. Noise and voices from adjacent room were clearly audible through the adjoining door between rooms. On Monday April 30, we called front desk to complain of noise occurring on our third night after 10PM. We could hear that the room received a phone call and that the person responding to the call said their kids were told to go to bed but refused and were making noise. However much of the noise we heard was also adult in nature . Another 10 minutes of noise persisted and we called front desk again who responded they would send a security officer to the room. About 10 minutes later the security person arrived, but several of the visitors to the room had just left. The officer was invited into the room and offered cookies, which it sounds like he accepted. After some minutes of kitchen sounds and around 10:30pm, it was finally quiet. The next day we approached the front desk in person to ask to be relocated to another room. The initial response was not an apology for our experience. Front desk person said there were no rooms available, but would approach the manager on duty to assist. The manager was busy so front desk person took our phone number and said manager would call us to discuss. We never received a call. We heard nothing more of our request to move rooms, and no acknowledgment of our concerns. This was very poor management and communication. We would not recommend this property or any vacation club to anyone.