TripAdvisor Traveler Rating

We love it at Palm Mountain Resort and Spa - been going for many years. Love the location, attitude of the staff is great and pool atmosphere excellent. Close to everything! Now they have the free bikes available too!

Hotel we used to stay at a lot, always with family. We booked last minute on Groupon and were so excited but it ended up being the worst check in experience and the list goes on. Definitely need to up their hospitality game. Apparently constantly asking what time you can check in after 4pm is called bully and being hostile. Also not getting the room you’re originally booked and paid for. But nothing to compensate (compassion) for it just to be told “you don’t have to stay if you don’t like it you can leave.” Poor service. Overall clean enjoyed the pool and the Sundries

Not a”resort” level experience, no pool use during a heat wave because it was out of commission, must ask for water (limited to 2/ day). No water coolers in lobby. Room needed maintenance, AC filter was dirty and toilet holder was loose.

This hotel is exactly what you pay for. Don't expect the wynn or cosmo, but a little above days in. It was cool and worth it if you want to visit Palm Springs and don't have a lot of money. I would probably stay here again, but not with kids lol.

We had an amazing tim they let us play music and bring floaties and drinks at the pool, they are the coolest ever, their staff is welcoming and it is well managed, maintained, very clean, we had a blast and partied with everyone at the pool