Residence Inn La Quinta reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

36 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Disappointing service and location in a commercial area

johnw35 (Parker, Colorado) on Jan 31, 2025

I just completed a 6 night stay at Residence Inn La Quinta and I'm very disappointed about the service I received. They are a new hotel and promised that I would get housekeeping every other day and a full clean on Wednesday. I received only one visit from housekeeping on Sunday and I had to go get fresh towels from the front desk on two other occasions. I also had to get more toilet paper and I have never in my life had to go get more toilet paper while staying in a hotel. I complained to the front desk twice and they completely blew me off. They even said that I would receive a call from the manager within the next two hours and I never received any call. It's a new hotel so the rooms are new and in good condition but the complimentary breakfast was not the best and most of the parking spaces close to the front entrance are reserved for electric vehicles so they sat empty most of the time during our 6 night stay. It's located in a commercial area on a highway by Costco and Walmart so probably better suited for work stays for people driving an electric truck than a family who is on vacation. We won't consider staying there again and it was disappointing as a long time loyal Marriott guest to have to spend 6 nights here while on vacation.

TripAdvisor users rated this property 5 out of 5

Very Nice

Ryan s (Park City, Utah) on Jan 26, 2025

My experience was very good. I am a commercial pilot and I am in and out of a lot of hotels. This property is very well taken care of. It is clean and well maintained. It is located in an area with a lot of shops, grocery stores and restaurants. The staff is great. Lashan, the manager is very knowledgeable, professional and went the extra mile, to make me feel at home and get me the room that I was looking for. Inese and Benjamin were great as well. I already have several trips booked to come back in the near future. Thanks everyone!

TripAdvisor users rated this property 5 out of 5

If I could give this Residence Inn a rating of 6 I would

steveoregon (Bend, Oregon) on Oct 03, 2024

Newer Residence Inn, nice staff, clean & quiet room, and good breakfast. The location is a few miles off Interstate 10 (which is a plus for me) and it's easy to grt to. All this plus free level 2 electric vehicle charging stations in the parking lot. If I could give this Residence Inn a rating of 6 I would.

TripAdvisor users rated this property 5 out of 5

Feedback from my customer who has just checked in.

neillh2021 on Sep 11, 2024

I booked this for a customer of mine who has just emailed this . "Just a line to say that we have arrived at the Residence Inn at La Quinta and what a great classy modern hotel it is - it looks brand new and has wonderful facilities. Thanks for putting this on our itinerary, very much appreciated."

TripAdvisor users rated this property 3 out of 5

Brand New Hotel, BUT!

rpgamble7 (Las Vegas, Nevada) on Aug 04, 2024

This is a very new hotel. Very clean. Hotel has some major issues. First is the Air-conditioning system does not work properly. Took over 6 hours to get room cool enough to sleep. Internet went out and stayed out most of the evening. Hall ways had no Air-conditioning and was super hot. There was only one Elevator that was working. Long delays to get Elevator. Television system had such a bad delay in was to hard to watch. There is no reason this New Hotel should have so many issues.

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