JW Marriott Phoenix Desert Ridge Resort & Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.4
  • Rooms 4.4
  • Service 4.5
  • Value 4.0

3508 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Fun Stay

jubda (Fremont, California) on Jul 24, 2026

This is a fantastic place - especially for famies. The resort is huge and beautiful and with lots of amenities and super friendly staff. There is a lazy river and some great rides that rival any water park. Kids had a blast here. When we visited we also had a Christmas themed party all over the resort which was great with snow rides, sleigh and even a ice skating rink.

TripAdvisor users rated this property 5 out of 5

Loved the DRONE show!!!

Kari Y on Jul 12, 2026

We had the best staycation! We went for the drone show and aqua night experience and it did not disappoint! What a unique experience. I've never seen a drone show and were thrilled at what they can do! Also, we lost our keys and a man named James Loan helped cart us to and from our car while we backtracked to find them (we did) he waited patiently and cheerfully while we went back inside to look. Overall, the staff is very wonderful! A true testament to the Marriott brand!!!

TripAdvisor users rated this property 5 out of 5

12 years - favorite spa

Freedom65737495068 (Scottsdale, Arizona) on Jun 27, 2026

I’ve been a fan of this spa since my first visit 12 years ago. Today, Kate was so welcoming with her fabulous smile. She helped set the tone for the day to meet up with my girlfriend. Flor, in the spa nail service area, is AMAZING. She is my absolute favorite. They are all fantastic but she and I have great conversations. Mostly about our dogs and family. Thanks for a close spa that locals and visitors both love!

TripAdvisor users rated this property 5 out of 5

Convention Chronicles

Safari41930360111 (Fort Walton Beach, Florida) on Jun 23, 2026

Looking forward to the next week. Will document what it’s like to attend a conference/convention here with pictures. Room: Convention meals: Small and large business spaces: Restaurants: Amenities:

TripAdvisor users rated this property 5 out of 5

Another enjoyable stay!

spud-tato (Minneapolis, Minnesota) on Jun 21, 2026

Second stay and lived up to expectations again. At the hotel for 4 nights. We book the Griffin level which provides access to breakfast, light lunch, snacks, and beverages throughout the day. Two Griffin lounge staff are fantastic: Robin and Indira. Robin is attentive and keeps the lounge looking great! Indira makes the most incredible omelettes! Every morning was a treat with them working :) With Griffin access, we spent most of our time at the Spa pool, it's lovely and quiet. No issues finding a chair or umbrella. I only wish they offered more "typical" pool food. We also booked chairs at the adults only pool for a day. It's enjoyable and worth it for a change up from the spa and not dealing with the throngs of people and kids. Room was as pictured and expected. Mini frig is nice to have. House keeping does an excellent job and worth leaving a few dollars each day as thanks. Lovely morning walks, great to see ducks, geese, and turtles in the pond and take a few minutes in the garden grounds. Workout facility is good and what I'd expect from a JW brand.

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