TripAdvisor Traveler Rating

Beautiful Resort. Room was nice. Check that your room has been serviced before you unpack. Didn’t appreciate many outdated snacks in a well stocked cooler. Morning coffee ruined as covered cups had been previously used. Apologies when reported, but no remedy.

This hotel is incredible! We stayed here for my birthday and the service was impeccable. Zipora, our concierge, was phenomenal. She was kind enough to leave us a drink and appetizer upon our arrival. She helped make my birthday celebration special! Would totally stay here again. Truly 5 stars!

When I travel for vacation I try and stay at a Fairmont because I know what I’m getting: great service, clean rooms, and great amenities. The Fairmont Princess didn’t disappoint in any of those areas. In reading reviews, I saw people were saying some of the rooms were dated and the Sunset Beach part was newer. We opted for Sunset Beach and seeing the hallways of the other rooms you can tell they were older. Sunset Beach pros: away from the center of the hotel. It’s on the end. Sunset Beach cons: away from the center of the hotel. It’s on the end. One observation for management: Usually to enter a hotel building a room key is required (it is for the pool), but that wasn’t the case here. Anyone off the street can access the buildings and the hallways where the rooms are. It could be a security concern. Lastly, why charge for parking when you’re already charging a “resort experience fee?” The parking should be included. The hotel isn’t cheap, but free parking seems like a no-brainer.

Wonderful resort, large rooms, outstanding pools, exceptional dining at Mina’s Bourbon Steak (thank you Maki Ryan!). Grab n go cafe was perfect in the morning for a latte. Pool service was also good. Kids themed space program was cool. We loved the location of our room- we asked for a quieter room since there was a dance party by one of the pools that went late and we have to get children. All of the staff we encountered were friendly and professional.

We spent a couples weekend for Labor Day and had an amazing experience . The room was lovely. The grounds were beautiful and the staff couldn’t do enough. Our server, Shandra, at the Ironwood American kitchen was one of the best servers I’ve ever had. Zipporah at the concierge went above and beyond to make our anniversary weekend one to remember. Lauren Phillips also left us a special treat in our room . Thank you all for a wonderful stay.