Fairmont Scottsdale Princess reviews
5401 TripAdvisor reviews
Enjoyable stay at beautiful Sunset Suite
TravellingMamaYYZ (Toronto, Canada) on Feb 02, 2025
As a Diamond member, we were upgraded to the Sunset Suite from Cholla Suite. The Sunset suite was spacious and comfortable but it was a bit further away from the lobby area. We didn’t mind the walk too much even with a stroller and enjoyed walking around the well manicured pathways. Our suite was always cleaned immaculately and stocked well with amenities. The housekeeping provided was consistently good throughout the stay. They also provided a diaper pail to use and a cute neck pillow to take home for kids. The beds and pillows were extremely comfortable. It was much colder than expected in January but I was so happy to find out the pools were heated well. The reception told me that all the pools were heated to the same temperature but this was definitely not the case. The slide pool was the warmest and it was like a hot tub warm so we enjoyed even in the coldest January days. We just had to run up to go on the slides because the air was much colder but it was such a relief in the warm water. The other two pools were not as warm but I found the Sunset pool still warmer than the main pool. The two hot tubs by the main pool were very warm but always crowded. The gold lounge was comfortable but their food selection was rather smaller than expected. They did have pretty good drink options and the service was great. We tried Ironwood Restaurant for breakfast and lunch and it was good. Their burger was especially good. We also tried Hacienda Restaurant for dinner and we enjoyed everything we ordered. Trio Guacamole and Arrachera were tasty. I also enjoyed Shrimp Enchiladas. We used Uber, Lyft, and Waymo to all the places, and found it more convenient than renting a car. Do not use Waymo to PHX airport unless you want to spend double the time on the ride as they do not go on the highway and we almost missed our flight!
Privado is the best of what the Fairmont Princess has to offer
D9929PYrobynd on Jan 25, 2025
Privado is a hotel-within-a-hotel at the Fairmont Princess. This has got to be the best hotel in the Phoenix area, bar none! You have all the amenities of the Fairmont BUT with the seclusion and privacy of your own villa, private lobby and conceriege staff. The Privado lobby has drinks and snacks all day long and staff that bend over backwards to help you. We will only stay here from now on, when we're coming to Phoenix. Thank you Privado!
Christmas at the Princess
Autumn0222 (Oklahoma) on Jan 20, 2025
Enjoyed a long weekend at The Princess right before Christmas. We booked this hotel to take part in the Christmas at The Princess activities. Upon arrival the check-in line was very long, but moved pretty quickly. Room was nice and the size and layout was perfect for our family. We enjoyed the Christmas festivities and having the fast pass was great! We did the Christmas activities every night! During one of the days we rented a cabana at pool with the slides and did not have great service. The next day we decided to book a cabana at the pool with the sand beach entry and had amazing service. Evan was our waiter this day and he was great! My only complaint about the pool is the food service was not great and is served in a plastic tray that I can only describe like an elementary school cafeteria tray or what I can imagine a prison food tray. For a higher end resort the food presentation was terrible. Also, all the pool drinks were served out of paper cups which also was a disappointment. No one wants to drink cocktails out of cheap paper cups. I would stay here again for the Christmas festivities, but it probably wouldn’t be my top choice for a resort compared to the other great resorts in the area.
Mixed experience
Andimbo (London, United Kingdom) on Jan 18, 2025
Just finished a four day stay at this hotel. Stayed in Fairmont Gold. Staff were friendly and super helpful. Room comfortable and spacious. The reason for the lower score was due to the breakfast being poor quality (I think there should have been a cooked breakfast) and all the extra charges on the bill like resort fee which I wasn’t expecting)..
Feel like a super star in this magnificent hotel
BigDDetroit_MI (Detroit, Michigan) on Jan 15, 2025
Our experience was excellent and felt luxurious. Pay the extra money to get a Fairmont Gold Suite. There is a separate lounge (with is own concierge) for Gold guests only. Breakfast and evening appetizers are included in the lounge. We went during the Christmas lights. It was amazing and made you feel like you were at a carnival. The room itself is very comfortable. Get a room with a couch. Also, I wish we had a southern facing room to get the daylight sun on the patio (balcony). We went to two different pool areas. Everything was clean and comfortable. Get food at the pool shack. Fish tacos were good. The Bourbon steakhouse was ok. Nothing fabulous. The food was good, but no bread with the meal. Instead, the first thing brought to the table was French fries with a couple of dipping sauces. Forget the French fries and offer bread. Very expensive. Dinner for two with no drinks was $300+. Lots of walking, but chauffeured golf carts save you some time. I want to go back.