Active Advisories
Please note The Canto Del Sol Plaza Vallarta will be painting the façade of the main pool area located in the CANTO TOWER until further notice. The noise made during these improvements is not going to be constant and will be heard between 9:00 am - 6pm.
In an effort to prevent any inconvenience to guests the hotel will be assigning rooms away for the area being painted at the time. Daily activities will not be affected.
There is currently work being done on the tennis court from 9am – 6pm, opening January 2026.
Overview
Set amidst the natural beauty of Banderas Bay, a short distance from vibrant downtown Puerto Vallarta, Canto del Sol Puerto Vallarta All-Inclusive welcomes you with comfortable accommodations, many dining options, and a wide range of wonderful activities.
As of January 2020, the sister hotels Canto del Sol and Villas Vallarta are combined under the name Canto del Sol Puerto Vallarta with a Beach section (currently Canto del Sol) and a Mountain section (formerly Villas Vallarta). Guests in either section have full access to the amenities and facilities of both sections. Please note accessible rooms are only available in the Canto tower and that Villa Tower rooms are not recommended for guests with mobility issues.
Check in
3 p.m.
Check out
11 a.m.
Rooms
436
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Canto building
- Beach section
- Minimum 1 adult, maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Canto building
- Beach section
- Minimum 1 adult, maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Canto building
- Beach section
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Kitchenette
- Mini-bar
- Juliette Balcony (based on availability)
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Luxury section
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Balcony
- Kitchenette
- Mini-bar
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Pool view
- Luxury section
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Kitchenette
- Mini-bar
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, 2 double beds, and 1 sofa bed
- No more than 6 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed
- Luxury section
- Minimum 1 adult, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Bathroom with shower only
- Kitchenette
- Mini-bar
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Villas Vallarta building
- Mountain section
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
Rooms in the Villa Tower are in a separate building, formerly known as Villas Vallarta. This requires crossing a street to access the beach front area of Canto Del Sol.
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Villas Vallarta building
- Mountain section
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Bathroom with shower only
- Kitchenette
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
Rooms in the Villa Tower are in a separate building, formerly known as Villas Vallarta. This requires crossing a street to access the beach front area of Canto Del Sol.
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Villas Vallarta building
- Mountain section
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Kitchenette
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
Rooms in the Villa Tower are in a separate building, formerly known as Villas Vallarta. This requires crossing a street to access the beach front area of Canto Del Sol.
- 1 king bed, 2 double beds, and 1 sofa bed
- No more than 6 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed
- Villas Vallarta building
- Mountain section
- Minimum 1 adult, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Bathroom with shower only
- Kitchenette
- A/C
- Alarm clock
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Rollaway bed (on request)
- Safe
- TV
Rooms in the Villa Tower are in a separate building, formerly known as Villas Vallarta. This requires crossing a street to access the beach front area of Canto Del Sol.
Amenities
Lobby
Pool - Canto
Pool - Luxury
Pool - Villas
El Pescador
Akita
Il Cantico
Los Peces
Cervicheria
Mi Morenita
Papagayo
Lobby bar
Kids Club Activity Room
Fitness Center
Spa
Wedding
Wedding
Location
Reviews
TripAdvisor Traveler Rating
Solid 3* - Good for budget travellers
gateway889 (Toronto, Canada) on Jan 06, 2026
Travelled wth family on WestJet Vacations package for one week over New Years. We occupied 2 partial Oceanview rooms and one 2-bedroom suite. When we arrived, there was no pillow or soap in one room and only 1 hand towel and bath towel for a double room in a second. Housekeeping did respond quickly to fix that. PROS: 3 well maintained pools: 1 large main pool, 1 kids's pool and 1 pool across a bridge to an adjoining section. Lots of loungers. Wrist bands required to get pool towels (suite guests excluded). Truly beachfront with long stretch of clean sand. Vendors, massage and horseback riding available on beach. Property is kept clean by attentive staff but the property shows its age almost everywhere. Main restaurant is large with sufficient seating, has efficient, hard-working staff and a variety of dishes on the buffet. The majority of food choices on the buffet cater to local tastes There are several "specialty" restaurants, but they are small and cannot accommodate very many people. You must sign up in the lobby at 9am to secure a spot for the next day. If you miss the sign-up, your only choice is the buffet or off-site. We ate in the steak & seafood, the Italian and the Asian restaurants. We found the Italian suited us best. CONS: The front desk check-in and check-out needs revamping. It is painfully slow and inefficient. We had a late check-in with one on-duty person and it took over 30 minutes. There was no assistance to carry bags upstairs to the suite as the elevator was out of service. The taxi situation is also hit and miss - better to use Uber. Daytime check-ins and check-outs had lines snaking through the lobby and taking up to 2 hours to complete. There was no main elevator for 2.5 days. We lost power around 5am on New Year's Eve and it did not come back until around 10:30am. there was no water in the rooms for several hours. Apparently this was a "city" problem which was fixed fairly quickly but reoccured over the next 2 days. Staff did their best but with no hydro or water, breakfast was delayed and there were several very unhappy people! Finally, visitors would have benefitted from information at the beginning of their stay. No internet codes, restaurant sign-up info, 3rd pool info, etc was provided and there was none in the room. FINAL THOUGHTS: This property offers good value for budget travellers, but will leave others somewhat disappointed. It is a solid 3*, It is a popular choice for young families and local Mexican visitors. It may not be the best choice for anyone with mobility issues as there are many stairs - some ramps are available and there is an elevator when it is working.
Bad place to spend your vacation !!
Ranjana W on Jan 02, 2026
This place looks good. Nice pools, easy access to beach, clean beds but horrible customer service at front desk or any guest services. Impossible to get diner reservations , so we had to eat at the buffet all five days. We spent hours with no water supply and electricity . Good amount of time spent in line ups for food and drinks . Guest services had no solutions to any problem. Long walks to rooms because they do not have elevators in each building. We heard so many people complaining !
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