Villa del Palmar Beach Resort & Spa Puerto Vallarta reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

8729 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Would not come back. The worse location thus far for the Villa Group.

Global451038 on Jul 04, 2024

This is the worse location I've stayed at thus far. Bedroom TV did not work, our key to the room stopped working twice and no one did not find it urgent so I waited outsider my room for 25 mins. Never was given enough washcloths or towels. I can go on but not enough space.

TripAdvisor users rated this property 5 out of 5

Best Service at the Breakfast Brunch

Gerianne R on Jul 03, 2024

The experience we had will be memorable for the family. Carlos, Celestino, Paty, Evelina, Eriberto, and Miranda gave us superb service by attending to our needs at the Breakfast Brunch while at Villa del Palmar ??. They went over their service by sending us off with a beautiful plated tirimasu with a message, "Safe Travels."

TripAdvisor users rated this property 3 out of 5

Good service

debbie s on Jul 03, 2024

The highlight of our stay was Raphael the pool server. He was so responsive and friendly. He went beyond the call of duty. I have been to Mexico several times but mostly to Cabo where the service is amazing. I think Raphael equals that level but I have to say not everyone here does. An honorable mention does need to go to Caesar at the Patron bar. He too went above and beyond. If you are looking for great service these two guys are who you need to find

TripAdvisor users rated this property 5 out of 5

Puerto Vallarta Experience!!

Wilmer L on Jul 01, 2024

Awesome experience- would gladly return! Wish that I could have family and friends to return one day! Everyone is so friendly and helpful from the resort to the Uber driver. I am so pleased with the treatment we received from the time we arrived until our last day. It all went so smoothly.

TripAdvisor users rated this property 5 out of 5

Gracious!

Angel P on Jun 30, 2024

IT WAS AWESOME!! I hope the others have the opportunity to meet Bianca concierge her work was impeccable. Thank you so much ?? And thanks a lot to the Vila del Palmar group for their help. And also thanks to activities team specially to Leonella we all get a lot of fun out there

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