TripAdvisor Traveler Rating

All restaurant service was friendly and efficient. However, the service provided by Jared, serving by the pool, was outstanding. He was congenial, helpful and a lot of fun. He was always smiling and rushing to provide the best service possible. He went above and beyond to make our stay enjoyable and entertaining. Thank you, Jared! Also thanks to the employee who carried the large umbrella in the pouring rain to help us get to the restaurant one evening. Great food and employees! Thank you for making our stay a great experience!

Clean facilities, lots of dining options, comfortable bed. Check in was a bit late, but they bumped me to a slightly better room (view wise) Good value, nice location, accommodating staff. Pati in service was fantastic!

Employees are so friendly and attentive. Our room was very nice and cold! We enjoyed our stay very much! Went to eat at the sports bar almost every night while here, for one week! Would definitely come back!

We are currently at VDP Downtown and are having the BEST time. We have spent most days by the pool. It took me a day to find the best spot around the main pool and then I was lucky enough to have DANIEL as our server on day 2 and from then on we just made sure our chairs were in his section! He is the GREATEST server! SO friendly to us and knew what we wanted before we asked! He has often brought our drinks without even asking! He’s funny, adorable and such a hard worker!! He adds such value to this resort - it would be a huge reason that I come back! :)

The staff is my favorite part of this resort. Monse Duenas is amazing in the concierge, she always takes care of my family. Daniel at the front desk, Erriberto, Lorenzo, Enrique, Ernesto, Augustin, Emiliano, Ignacio and Celestino are great people to have around. The employees are what makes the whole trip great!