Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
Family friendly beachfront resort located on the beach of Banderas Bay with close proximity to all that Puerto Vallarta has to offer. The warmest of welcomes awaits you here with a combination of traditional Mexican hospitality and world-class service.
Check in
4 p.m.
Check out
11 a.m.
Rooms
395
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Palmar section
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Kitchenette
- Mini fridge
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- TV
- Balcony or terrace
- 1 king bed, and 1 sofa bed, or 1 king bed, and 1 murphy bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 1 king bed, and 1 murphy bed
- Palmar section
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Dining room
- Fully equipped kitchen
- Living room
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- TV
- Balcony or terrace
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Children’s pool
Kids club
Age ranges
- Children ages: 0 to 12
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Jalisco Sports Bar | Bar, Restaurant bar, Sports bar | Food options available |
Check-in and check-out times
Check-out time: 11 a.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Seafood Market | À la carte, Buffet | Seafood | Breakfast, Dinner, Lunch | Dress code, This restaurant provides both buffet and à la carte dining |
| La Trattoria | À la carte | Italian | Dinner | Dress code |
| El Patron | À la carte | Mexican | Dinner, Lunch | Dress code |
| Palmita Deli & Market | Food court | Coffee and Pastries | Breakfast, Dinner, Lunch | |
| Yashinoky | À la carte | Asian | Dinner | Dress code |
| La Creperia | Café | Crepes | Snacks |
Facilities
- Rooms: 395
Health and wellness
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
Location
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Unlimited domestic drinks
Pools and recreation
Pools
- Jetted pools: 2
- Kids pools: 1
- Outdoor pools: 3
- Water slides: Included
Water sports
- Non-motorized watersports: on site
Other sports
- Tennis courts: on site
Other activities
- Daily activities: on site
- Nightly entertainment: on site
- Free form swimming pool with waterfall
Shops and services
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop
- Grocery items
- Laundry services available ($)
- Parking
- Shopping onsite
- Wedding facilities available ($)
Pool
Beach
Pool
Pool
Pool
Lobby
The Market Restaurant Dining Room
Trattoria
Yashinoki
El Patron
La Creperie
Wings Sports Bar
Kids Club
Fitness centre
Spa
Salon
Tennis court
Location
Reviews
The. Best
miguelnP9421QH (Guadalajara, Mexico) on Jun 30, 2022
Is the first time in this resort, we love the personal the manager jose ledezma is the best and the concierge Margarita morales y Marcela Rodriguez the are very attentive with my family, we back next year
Birthday trip/family vacation
ramireztl1990 (Carson, California) on Jun 29, 2022
RUDE! Workers here are soo horribly rude! Especially the host for restaurants Jessica and the manager Ricardo for restaurants, as well as Orotho, among many other employees. The servers here have no respect and aren't afraid to show you how unhappy they are. I spend at least 50,000 for this membership to be treated like trash. Other people staying at this resort also agreed with how disrespectful the workers are here. They are poorly trained and someone needs to do something about this. Employees make alot of people feel unwelcome. I had a waiter named Daniel who spoke English and demanded that we ordered out food in Spanish. I pointed to Daniel what I wanted off the menu because I couldn't pernounce it In Spanish. He than pointed at the exact items and responded " well can you tell me what it says." Eveline morning host was not interested in helping us. My daughter kept telling her gracias and would even reply nor a smile. On my daughter's birthday she was more polite and sang happy birthday. But was back to her snobby self the next day. Celestine and Erik, morning waiters, we very friendly. Out of our whole stay, there were 5 servers who were very kind Erik, and Celestine were two of them. Like I mentioned, these employees need to be retrained and shown what kindness, polite, and gratitude really are. Tips should automatically be removed from their pay, and should be earned. Perhaps this will show them how to be a lot more kinder and respectful. JESSICA is a big problem. I saw Jessica look at an African lady with such disgust up and down. And told her you can't eat here with wet clothes. The problem is the lady wasn't even soaking wet. She had no water dripping down or anything, the attitude JESSICA has ans the way she responded was just very sad, amongst other employees who are exactly the same. The night room service would be soo rude as well and this is over the Phone orders. Our meals would be delivered by room service and the food was COLD and food was tossed everywhere from being wheeled up. We ordered room service for lunch WOW what a difference, the plates were nicely decorated with colorful chips, grilled onions. Salsa, and the server would clean the plates from the spills from being wheeled to our room, night servers did not do any of that or come with the sides like the morning workers did. Many times room service at night would hang up on my calls than not answer. On june 28th my daughters birthday we treid calling at 10:10 to order food. We called at least 8x and no one wpuld answer our calls. If they did they would instantly hang up. All I'm saying is someone with higher power really needs to step in and clean this place up. I'm surprised villa del palmar puerto vallarta are still up and running. Many guest amongst myself and familiar very very DISAPPOINTED how things are ran here. SADLY, I'm a member and paid lots of money for a vacation I don't feel comfortable vacationing at. Butni have to I invested too much to walk away. This vacation was very very stressful. I'm embarrassed, for how we were treated with our guest who joined us.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
