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Overview
Family friendly beachfront resort located on the beach of Banderas Bay with close proximity to all that Puerto Vallarta has to offer. The warmest of welcomes awaits you here with a combination of traditional Mexican hospitality and world-class service.
Check in
4 p.m.
Check out
11 a.m.
Rooms
395
Rooms
- 1 king bed, or 2 double beds
- 1 king bed, or 2 double beds
- Palmar section
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Kitchenette
- Mini fridge
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Room service
- Safe
- TV
- Balcony or terrace
- 1 king bed, and 1 sofa bed, or 1 king bed, and 1 murphy bed
- 1 king bed, and 1 sofa bed, or 1 king bed, and 1 murphy bed
- Palmar section
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Dining room
- Fully equipped kitchen
- Living room
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Room service
- Safe
- TV
- Balcony or terrace
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Children’s pool
Kids club
Kids club
-
Age ranges
- Children ages: 0 to 12
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Jalisco Sports Bar | Bar, Restaurant bar, Sports bar | Food options available |
Check-in and check-out times
Check-out time: 11 a.m.
Connectivity
Wi-Fi
- Lobby available ($)
- Room available ($)
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| The Market | À la carte, Buffet | International | Breakfast, Dinner, Lunch | Dress code, This restaurant provides both buffet and à la carte dining |
| La Trattoria | À la carte | Italian | Dinner | Dress code |
| El Patron | À la carte | Mexican | Dinner, Lunch | Dress code |
| Palmita Deli & Market | Food court | Coffee and Pastries | Breakfast, Dinner, Lunch |
Facilities
- Rooms: 395
Health and wellness
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
Location
Meal and plan options
-
All-inclusive: Included
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited domestic drinks
Pools and recreation
Pools
- Jetted pools: 2
- Kids pools: 1
- Outdoor pools: 3
- Water slides: Included
Water sports
- Non-motorized watersports: on site
Other sports
- Tennis courts: on site
Other activities
- Daily activities: on site
- Nightly entertainment: on site
- Free form swimming pool with waterfall
Shops and services
- BBQ area
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop
- Grocery items
- Laundry services available ($)
- Parking
- Shopping onsite
- Wedding facilities available ($)
Aerial
Beach
Pool
Pool
Pool
Lobby
The Market Restaurant Dining Room
Trattoria
Yashinoki
El Patron
La Creperie
Taco Bar
Wings Sports Bar
Kids Club
Fitness centre
Spa
Salon
Tennis court
Location
Reviews
Marke McFarlane
joylink on Jul 24, 2021
The staff was excellent everywhere especially at the concierge (Monshe, Georgina,Ana and everyone at the Wings sport bar)Gracias! Service was slow but that was because they were not expecting such a large influx of people so soon and they were under a new computer system. My only complaint is the elite service is nonexistent. No difference between regular and elite except the price. Hopefully this will be rectified in the future. Please try the the ribs and the spinach salad at wings sports bar. Mucho excellante! Oh yes and if you do stay here make sure you get Aretzi to help you. She is very helpful and professional.
Amazing stay
CR151515 on Jul 24, 2021
Everyone here is incredibly friendly and, if you can roll yourself out of bed in the morning, the buffet is extensive. Underwater bar and plenty of local snorkelling and sightseeing, what else do you need?
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