El Dorado Maroma reviews
8651 TripAdvisor reviews
Our Home Away From Home
Taylor N (Surrey, Canada) on Mar 15, 2025
We just spent 10 days at this resort which we call our ‘home away from home’. This resort is perfect for my husband and I. We love everything about it - the rooms are beautiful and clean, the pools are amazing, and the beach is absolutely spectacular! But what we love the most about this place (3rd time there) is the incredible people who work there. We love them ?? The activities team (Jerik, Osvaldo, Marco, Alex) are so much fun and friendly. We enjoyed the pool volleyball, water aerobics, morning stretching on paddle boards and I was invited to participate in an inspiring Women’s Day activity which was beautiful. I was so grateful! All the butlers are great too with making sure we are always good and have everything we need. They book our dinner reservations, excursions, you name it - they do it. There is a very special place in our hearts though for Enrique and Bernie. Those guys are top notch. The restaurants were also good but again, it was the people who drew us back there. Arturo from Papitas is so awesome and Jesus from Mio is just the most special human being. We went to Mio most of the time for the terrific food… and to see Jesus ?? We were so sad to leave yesterday but will see you all next year!!!!
Customer service
James M on Mar 12, 2025
Fantastic service! Great all around, clean, fast, accurate, great personal service! Great choice of peaceful and high energy options, Kevin was great! As well as all the point of contact employees. Highly recommend. The new adution of the taqueria is awesome.
Paradise at El Dorado Maroma
Todd R on Mar 12, 2025
Outstanding time. Everyone was beyond friendly. Perfect sized resort. We never felt crowded. The addition of the Tacqueria was so nice to have near our room. Spa services were amazing. Shouts to Herbert and Lilliana as we had a couples massage by them at Sky Massage (outside). We look forward to our return trip next March.
Best getaway
Nick N on Mar 12, 2025
Service was amazing and all the staff was super fun to be around. They made it super relaxing and care free, will definitely be coming back again. Osvaldo what’s super fun involving all the guests in games and fitness classes. The drinks were so good aswell.
Best vacation ever!
Trinity S on Mar 12, 2025
The volleyball guys are the best! All the staff is so hardworking and kind. We couldn’t have asked for a better vacation . Osvaldo, Alex, Jerik, Cris, Marco, and Kevin made our stay extra special! We stayed for our anniversary and have never been at a place with such attention to detail. We will be back!