El Dorado Maroma reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 4.8
  • Location 4.8
  • Rooms 4.7
  • Service 4.8
  • Value 4.5

9211 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Super fun day!

Lezley B on Oct 03, 2026

We made beer steins with Tristan, Mafer, Alex, Angel, Chris, and Naomi, and it was soooooo fun!!!

TripAdvisor users rated this property 5 out of 5

October - 2026

Faith W on Oct 03, 2026

Tristan, Naomi, Alex and Chris are the best. We had a blast participating in the activities at Maroma ??

TripAdvisor users rated this property 5 out of 5

7 night stay at Maroma

Isabella L (Denver, Colorado) on Oct 01, 2026

Tristian and Naomi were both very friendly and made sure we felt included in every activity! 10/10 would recommend

TripAdvisor users rated this property 5 out of 5

Perfect getaway with unexpected surprise of lasting friendships

louannb742 on Sep 28, 2026

Although we went to enjoy a vacation as a couple, we were pleased to find and meet many single friends there that now makes me want to invite my single friends and family. Also, this is the first time we visited in a somewhat off peak season and it was absolutely fantastic! It was the perfect crowd and mix of ages, activities for everyone and the food is always on point. The staff always says welcome home when you arrive and they really do go out of their way to make you feel at home. The employees are always smiling, even if they are doing a dirty job. Rosa who was assigned to our room kept it immaculate and even folded my clothes I had laid on the tub in a messy way. She went above and beyond. This is a more relaxing low-key resort location but there was no lack of activities if you wanted to do more than enjoy the best view in Cancun. Naomi, Mafer, Angel, Tristan, Alex and Chris made activities so much fun, I feel like they are my friends now! Also our concierge Hans and Eli were awesome. Eli took amazing photos of us that were professional grade with our phone! I didn't know my phone could do that! You are safe at Maroma and everyone that goes is a trusting neighbor! Go taste tequila with Augustine, even if you don't like tequila! He will change your mind!

TripAdvisor users rated this property 5 out of 5

Best time at MAW 2026 El Dorado Maroma!

Janice S on Sep 26, 2026

Had a great week during the members. Appreciation celebration at El Dorado maroma. We can never say enough good things about the food, the staff, and the service when we visit. We were determined to come out of our shells a bit and participate more during the week and the entertainment staff were fantastic and made sure we had a good time. Mafer and Naomi kept us entertained during a Paloma Mixology session and trivia contest. Alex, Chris, Tristan, and Angel and the team made sure everyone was having fun during the week. Special shout out to our awesome and amazing butlers Bernie and Julieta and also our Beach Butler's, Manuel and Armando. Amazing people who provided amazing service! Arturo and Rene at bar 24 made sure we were well taken care of and provided lots of laughs. We can't wait to return ??

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