TripAdvisor Traveler Rating

This place is absolutely perfect for a visit to San Francisco. We were warmly welcomed by Leo at reception and quickly checked in. Our room was enormous & the beds/pillows are the best I’ve ever slept on (and we travel a lot!!). They were so comfortable. The hotel is just round the corner from fisherman’s wharf and a 15 walk from pier 39. I would recommend this hotel without hesitation & if we’re ever back to San Francisco, this is definitely where we’ll be staying!! Burger place round the corner and pizza place next door. Ps- WiFi is brilliant. Fast enough for even the grumpiest teenager !! ??????????

Our experience here was excellent and we would give it a top rating were it not for the shower/tub (see below). The room and mattresses were very good. Staff was friendly and accommodating. They provided a microwave at our request. And the location: for easy walking access to the Fisherman's Wharf area it was absolutely perfect. Unfortunately, the shower/tub problem is built in and not something staff at this location can do anything about. (This also applies to the Marriott in Monterey where we stayed the following week, which has the same fixture). It was a shower/tub that I hated hated HATED! It is made 100% for taking a bath and 0% for taking a shower. That is because the bottom is curved like the bottom of a canoe. There is no flat surface to stand on. Making things worse is the fact that there is only one grab bar and that is affixed to the front wall beneath the shower head. So whenever I turned around to wash my back or my rear end, I was desperately trying to balance myself on a canoe bottom with nothing to grab on to. When I finished and finally made it to the flat bathroom floor it was with immense relief. That being said, everything else is so good we would return.

Good location for Fisherman’s Wharf and a short walk to the main wharfs for different dining options and also to start of trams. It generally felt safe to walk around the area. The staff were friendly and checkin was quick. The hotel definitely needs updating and the rooms were musty as others have commented also. Luckily the room we had you could open windows slightly to air the room. You could also hear noise from the rooms above occasionally and no one around to help with bags. Overall would be happy to stay here again.

The good: Very conveniently located in the heart of fisherman’s wharf. Short walk to all the tourist attractions and eateries. Near to tram and cable car that takes you to most popular spots in San Francisco downtown. Staff are polite and helpful. Small in-house restaurant offers sufficient variety of breakfast for several days stay. The bad: Room had a musty smell every time upon entry.

Pros The hotel is located in the middle of Fisherman's Wharf and it was very convenient for the sightseeing. Cons The hotel only has valet parking and it costs $60 par night! As we arrived at night, we used that service for the first night but we found other public parking 10 min away from the hotel which costs the half price and used it the second day.