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Overview
Courtyard San Francisco Fisherman's Wharf is located in the heart of Fisherman's Wharf. Walking distance to attractions such as Pier 39, Ghirardelli Square and North Beach. If you want to travel a bit further, catch a ride on a cable car or the E- and F-Line Historic Streetcars and explore San Francisco.
Check in
4:00 p.m.
Check out
12:00 p.m.
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Smoke-free
- Alarm clock
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- TV
Amenities
- Elevators.
- Public areas wheelchair accessible
- Service dogs accepted. Certification may be required.
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children ages: 0 to 17
Check-out time: 12:00 p.m.
Wi-Fi
- Lobby
- Room
- Throughout the property
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Table 580 Fisherman's Wharf | Café, Snack bar | Breakfast |
- Smoke-free options
- Fitness centre
- Room only: Included
- Business centre
- Parking available ($)
Lobby
Outdoor Courtyard
Restaurant
Business Centre
Coffee Station
Fitness Centre
Location
Reviews
Superb Location & Customer Service
ejanderson0354 (Mililani, Hawaii) on Dec 17, 2022
We arrived around 12am to check in. Unfortunately, my reservations got messed up. I was extremely upset because I thought I had locked in a much lower price weeks prior. Luckily, the front desk was run by Dennis. Not only was he in a good mood at 12am, but he allowed me to sit in the front lobby as I tried to figure out what we were going to do. He clearly recognized I needed a few minutes to relax. I ended up deciding to stay there and I am glad I did. Although I was not able to lock in the low price, I thought I had booked it for, the prices fluctuated for the days we stayed (6-9 December 2022). Additionally, Dennis oriented us to everything we needed plus more (in the hotel and local establishments). You could not ask for better customer service, especially, dealing with an upset customer that is past their bedtime. My card was charged for another date I wasn't there. He did not have the ability to refund me, so he told me to speak with the hotel manager (Julia) in the morning. I missed her the next day because we were out playing tourist. The staff told me when she would be in the next day. I showed up and I was able to speak with her. Julia was extremely apologetic and had already taken care of the issue when her associates relayed the issue to her. More hotels need to have customer service like Dennis and Julia. It was obviously the culture of the staff because everyone we dealt with was pleasant. The house keepers were friendly, but not over the top. The right amount to make it comfortable and not worry about them bothering you. The room was clean and had everything you needed. Had a small refrigerator. No microwave, but they had one in the hotel if needed. Bathroom was spacious. Bed comfortable and clean. Great location. The piers are one block away. There is not much open late during the week, but there are a couple restaurants right outside the hotel. Not great food, but if you do not plan then are convenient. In & Out is literally right outside the backdoor of the hotel, which stays open later than most places. I never felt unsafe in the local area, and I did walk to the 711 (about three blocks away) at 1am. However, I would not feel comfortable with my wife walking around at night. There are homeless and some questionable looking people that hung around outside 711. Again, I did not feel unsafe and there aren't any bars or good reason to be out at that time anyways, so not a real concern. The location made it easy to walk to the Piers and Ghirardelli Square. We bought a Hop on Hop Off one day pass, which the first stop is only a few blocks away. It allowed us to use it as a taxi and see all the popular tourist locations. We used Uber to and from the airport. Make sure to give enough lead time during odd hours because there isn't many available at odd times and taxis were almost double the price. I will stay at this hotel if I want to visit the piers on my next trip based on the location, price, and customer service. Thank you, Dennis and Julia, for making our stay stress free.
Poor experience and WORSE experience trying to resolve Billing issue
Seaside22656719876 (London, United Kingdom) on Dec 12, 2022
Was in San Francisco for Salesforce conference and rates were exorbitant (over $800/night). Hotel gave me breakfast vouchers for 2 people but sadly charged my room for the breakfasts which I've been trying to get a refund and have been unsuccessful for last 2 months. Very unhelpful staff over the phone as they keep reverting me to their manager who never answers nor responds to messages left on voicemail. Rooms are in need of refurbishment but bathrooms are well kept.
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