The staff are the best I have encountered while staying at a hotel. They make an effort to assist and are friendly. The rooms are clean and comfortable. the hotel is great. Location is convenient to the places you want to see in the city of Vancouver. I did find that the neighborhood nearby (Gastown) is a bit trashy and there are the homeless and addicts. You feel safer in a group. downside , you hear the sound of sirens (ambulances) during your stay.
Decent rooms but sketchy neighborhood
(Hong Kong, China)
Sep 06, 2023
We booked this all-suite hotel as it seemed at the heart of Vancouver and we liked to have more room. The first suite we got with 2 Queen beds was very tight. But the manager did move us to a larger suite but these only have 1 King bed. Everything was fine with the suites but the neighborhood of this hotel leaves quite a bit to be desired. There were homeless just outside and even blocked our entry into the carpark.
Very Clean, Great Service
Sep 03, 2023
I stayed here for a week while attending a confeence in town. My first impressions were great - my flight had arrived early, and despite not having arranged an early check-in, the front desk were very accommodating and got me checked in early. The room was spotless and very comfortable. It is within walking distance of most downtown attractions, and if you prefer not too walk there are always taxis available, or the Skytrain is only less than two blocks away. It's what I expect when I stay at a Marriot property.
Frustrated Lifetime Platinum Elite member
Aug 19, 2023
Unlike 99.9% of all Marriott properties, this one follows every check-in and reservation rule. I can’t necessarily fault them for doing that. But because Marriott properties do not enforce these policies consistently, this hotel gets a low rating from me because my family, traveling without me, was treated much worse than they have been treated at all other Marriott properties in the US and Canada.
I am a lifetime platinum elite member and neither my family nor I will not be staying at this hotel ever again.
Great place to be in Vancouver
(Prescott Valley, Arizona)
Aug 13, 2023
We had a great overnight stay at Delta Hotels. Excellent location near the train station, Gastown district, Cruise Port. Wonderfry comfortable bed and pillows, and nie and quiet at night! Exceptional welcome by the front desk.