TripAdvisor Traveler Rating

Easy to reach by train from the airport and warm greetings from all staff. Our room was clean and comfortable. Housekeeping were very helpful.Very convenient for Gastown.

The location is great downtown and nearby good coffee and pastries at Nemesis Gastown. After pulling in to the driveway, we were directed by the doorman to park and check-in. We were warmly greeted by Henry Ito at the front desk. He was very nice and asked a lot of questions and provided great insight into activities in the surrounding areas. They gave fresh baked chocolate chip and salted caramel cookies at check in. The room was clean and spacious for our family. The bathroom is near the front door and away from the sleeping area which was nice. The TVs are a bit dated and very slow to respond but not a huge issue as we did not spend a lot of time in the room. The fitness center was well equipped and clean. There are Brita water stations all throughout the hotel which we liked. Did not notice any street noise from the room outside of the occasional emergency responder siren. The hotel restaurant has a daily happy hour along with an all day Sunday happy hour. The hotel lobby always seemed to have something going on with people sitting and chatting or having meetings. It was great. Staff were always there to open doors for us, which was nice, but totally unnecessary. The parking garage is across the way underneath the neighboring building. Getting in and out was no problem. The hotel was fairly priced for the size of the room that we received. They were accommodating with a late checkout allowing us to explore more of Vancouver before leaving. We would definitely stay here again in the future.

This was my first visit to Vancouver, in order to go to an away game for the San Jose Earthquskes vs Vancouver Whitecaps. We stayed 2 nights and wish we’d stayed longer. We really enjoyed the Delta Hotel: we had a corner king suite on a high floor, and that corner window is really worth the small extra cost. Makes you feel like you’re sleeping outside. I also was able to get an early check in at 10:00 AM, which made our day so much easier. Flew in to YVR at 9:00 AM, took the Sky Train to Waterfront station (the end of the line) and walked 1 block to the hotel. Don’t enter the hotel on Hastings, as you’ll have to lift your luggage up stairs. Enter on Seymour St instead. The hotel staff is super-friendly. The room is laid out well, making it very user-friendly and efficient: lots of outlets, good mattress, place to unpack, free bottled water, coffee machine makes excellent coffee, nice desk, and a small refrigerator with plenty of space (and is quiet). The only “usual” thing I missed was bathrobes and an included breakfast. But there is a food court across the street and Gastown starts at the Waterfront station, so plenty of options nearby. It appears Vancouver really loves its coffee, so try them all. Because of the central location, we were able to easily take the bus and train to BC Place, Granville Island, the airport, and the Fox Cabaret. Walk to Gastown. Highly recommend Granville Island, especially with a foodie tour, so much great food is there. Also on Sunday night, try out the Fox Cabaret for the Sunday Service improv show. What a gem that was, so amazingly funny and entertaining. Vancouver clearly encourages small businesses to thrive, which gives tourists so much to explore. The city streets and the transit are clean and quiet, even tho it turns out Hastings St has about a half-mile of homeless people, starting maybe 2 blocks from the hotel. Living in California, I avoid certain areas of SF, San Jose, and LA because so many homeless are whacked out, loud, aggressive, panhandle, and take over areas. Doesn’t appear to be that way in Vancouver, where it took me 2 days to realize there were so many homeless nearby. I noticed Vancouver works at making unhappy stuff less visible: e.g., empty store front windows get papered over with colorful artwork, and the cleanliness helps. It’s not like California, where declining areas look decayed and abandoned. Anyhow, I surprisingly did not feel unsafe walking the streets and taking transit late at night, like I would in California. And finally, we lucked out. Guess we brought California sunshine with us, cuz no rain all during our stay, even tho rain had been forecasted for weeks. Lucky me! Thank you, Canada!

This property is a masterpiece. The most professional, pleasant and accommodating staff ever. Impeccably clean suites. Perfect mattresses and actual blackout blinds. A big fully-equipped gym. Beautifully appointed lobby. Ideal location. Out of curiosity I read some of the harsh 1-star reviews. They seem to pick on little things, like the bathroom vanity isn't wide enough for some people, or someone didn't get an upgrade they dreamed of. It's very problematic to attack a business with one star over petty things. 10/10

We spent a night here before a cruise out of the Canada Place terminal. The hotel was very nice and we appreciated the separate living area from the bedroom. The front desk staff was very professional, friendly, and accommodating, and even helped with a special request that was "above and beyond" the call of duty. It was a very short walk to Canada Place to catch the cruise, and it was also a very short walk from the Vancouver Sky Train station. We were able to forego a rental car and rideshare by utilizing the Sky Train and then walking to the cruise terminal the next day. We stayed at a time when there were some tensions between Canada and the United States, but although we were American travelers, everyone was very gracious to us and we didn't experience anything negative. We loved this hotel, and when we come back to Vancouver, it'll likely be our go-to property!