This Vancouver hotel offers warm hospitality, an inviting atmosphere and award winning CAA/AAA Four Diamond service. The Marriott Vancouver hotel's location will please business and leisure travelers alike with its prime location just steps from Coal Harbour, the Vancouver Convention Centre and world class shopping on Robson Street. Ranked as one of the best Vancouver hotels, the Marriott Pinnacle hotel is also home to some of Vancouver's premiere meeting and conference facilities, specializing in hosting corporate meetings, group events and weddings in Vancouver. When looking for great Vancouver hotels, look no further than the Marriott Pinnacle Hotel, and don't forget your dog or cat as the Vancouver Marriott downtown is a pet friendly hotel.
I had a two-day stay at this property in May 2021. I was so impressed with my stay at the Vancouver Marriott Pinnacle. The room was gorgeous, with nearly the entire room having floor-to-ceiling glass windows offering fantastic views of downtown Vancouver. I was in a king-size upper floor room and it was easily the biggest hotel room I have stayed in while visiting Vancouver. The pool and hot tub were open, guests are allowed a 1-hour booking each day. The location is just steps away from the scenic Coal Harbour and about a 15 minute to the Skytrain. I very much recommend this hotel!
Apr 13, 2021
We were displeased to find out we were being charged for extra incidentals that we thought were included in the price quoted upon booking. We booked a pet friendly room and agreed to one booking price, but by the time they added in the pet fee and parking fee we were paying nearly double what we initially booked for. While I understand the charges and am totally fine with paying for these extra things, they were never disclosed - not even at check in - and we didn’t find out about them until we saw the charges on our card afterwards which was a little surprising to say the least. It was also weird to order and tip for room service when we then had to go down to the restaurant to pick it up ourselves, our TV didn’t work and the hot water was finicky.. the location worked well for us but otherwise we weren’t overly pleased with the services or customer care.