Overview
Enjoy the wonders of paradise with luxury and comfort. Located on the beach of Varadero, this hotel offers views of the blue-green sea and exotic tropical gardens.
Check in
4 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited domestic and select international drinks
- Non-motorized water sports
- Nightly entertainment
- Intro scuba lessons in the pool
Rooms
- 1 king bed, or 2 single beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 single beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Living room
- Pillow menu
- Smoking rooms available (upon request)
- Patio or Balcony
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Terrace/balcony
- Complimentary toiletries
Adults staying a minimum of 7-nights will receive one complimentary green fee per adult at the Varadero Golf Club. The Varadero Golf Club is the first and only 18 hole golf course in Cuba, located on a narrow strip between the Atlantic Ocean and the Bay of Cardenas. Golf carts are mandatory and not included. Transportation to and from the golf course is not included. Additional rules and restrictions may apply. Please see hotel for further details.
- 1 king bed, or 2 single beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 single beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Living room
- Pillow menu
- Smoking rooms available (upon request)
- Patio or balcony
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Terrace/balcony
- Complimentary toiletries
Adults staying a minimum of 7-nights will receive one complimentary green fee per adult at the Varadero Golf Club. The Varadero Golf Club is the first and only 18 hole golf course in Cuba, located on a narrow strip between the Atlantic Ocean and the Bay of Cardenas. Golf carts are mandatory and not included. Transportation to and from the golf course is not included. Additional rules and restrictions may apply. Please see hotel for further details.
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Butler service
- Pillow menu
- Smoking rooms available (upon request)
- 24 hour room service
- Royal Service amenities
- Balinese bed and sun shower on the terrace
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Terrace/balcony
- Complimentary toiletries
Royal Service includes:
- Bathrobe and slippers
- Carrying bag for beach towels (courtesy)
- Packing and unpacking of luggage
- Bath conditioning with incense, salts and candles (once per stay)
- Daily turndown service
- One YHI-SPA water journey included per guest per stay
- Private check-in/check-out
- In-room spa service ($)
- Guaranteed reservations in à la carte restaurants
- Tea time and snack
- 20% discount for YHI-Spa massages
- Exclusive swimming pool
- Pool and beach concierge
- Lounge internet
- First pressing service free (2 pieces of cloth per guest)
- Late check-out
- Custom premium bar
- Dine around at Paradisus Varadero and Paradisus Princesa del Mar Hotels (transfer is not included)
Adults staying a minimum of 7-nights will receive unlimited complimentary green fees at the Varadero Golf Club. The Varadero Golf Club is the first and only 18 hole golf course in Cuba, located on a narrow strip between the Atlantic Ocean and the Bay of Cardenas. Golf carts are mandatory and not included. Transportation to and from the golf course is not included. Additional rules and restrictions may apply. Please see hotel for further details.
- 1 king bed, or 2 single beds
- Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 single beds
- Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Coffee maker
- Living room
- Pillow menu
- Seating area
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Safe
- TV
- Terrace/balcony
- Complimentary toiletries
The Reserve Amenities:
- Bathrobe and slippers
- Beach and pool towels plus beach bag
- Wi-Fi
- Paradisus amenities kit
- Covered terrace with sofa
Adults staying a minimum of 7-nights will receive three complimentary green fees per adult at the Varadero Golf Club. The Varadero Golf Club is the first and only 18 hole golf course in Cuba, located on a narrow strip between the Atlantic Ocean and the Bay of Cardenas. Golf carts are mandatory and not included. Transportation to and from the golf course is not included. Additional rules and restrictions may apply. Please see hotel for further details.
Amenities
Front entrance
Stella de Mari
Lobby
Sakura
Beach
Cusubi lobby bar
Watersports
Royal service Bellamar restaurant
Royal service cabanas
Hicacos beach bar
Turey
Family concierge Sky bar Tarima
Family concierge swim up area
Beach view
Family concierge kids pool
Ara
Pool views
Entertainment
Family concierge pool bar
Pool
Spa Massage
Tennis courts
Royal service lobby
Cairi snack bar
Family concierge Market grill
Royal service pool
Toa aqua bar
Watersports on the beach
Lobby area
La Notte VIP bar
Spa Pool
Los Agaves
Royal service room service
Pool area
Grounds
Beach activities
Fitness Centre
Spa Courtyard
Royal service jacuzzi
Location
Reviews
Royal Service - Exactly That
146guenthers on Sep 18, 2023
This is my third review of Royal Service (7 visits to Paradisus, 5th to Royal Service with the last 4 since March 2022), and yes, I do read the reviews of others and intentionally look for the problems that they mention in the poor reviews, have yet to find those problems. OVERALL EXPERIENCE All I can say is that take those reviews with a grain of salt. Customer service (service overall) at any part of the resort is always well done with the staff looking for customers to have the best experience possible even when things happen beyond the resorts control. Give them a chance, show a little interest and understanding in them, relax a little (remember you are on holidays), they will exceed your expectations and will go that extra mile. FOOD. While we mostly ate at the restaurant in the Royal Service (more because of our planned activities), the food was great as was to be expected. We also ventured into the Buffet service and some of the other options available at the resort and found the selection varied and well stocked. STAFF (they always become Family) As to Customer Service (in Royal Service and the rest of the Resort) , I'd love to mention everyone by name, but I'd likely forget someone, so.... Grounds Keepers, Room Service Staff, Entertainment, Bartenders, Pool Staff, Butlers, Waitresses, Cooks, Management, Security and the list goes on. Thank you ALL! Without the coordinated effort by all, the experience would not be that of what is expected of Paradisus Varadero (Royal Service). These people become your friends (and Cuban family) if you make the effort. Best wishes, miss you till the next visit. As I write this, we are starting to plan our next vacation here.
Worst Hotel ever !!!!
Paradise27728377894 (Montreal, Canada) on Sep 13, 2023
The hotel was listed as a 5-star property when we purchased the package (it was lowered to 4.5 stars a few weeks after our purchase); however, upon arrival, it became evident that it was no more than a 2-star establishment. I encountered various problems, including: Substandard Accommodations: The hotel's facilities were outdated, poorly maintained, and did not match the luxury and comfort I anticipated based on the 5-star rating provided on your website: ? No hot water during our complete stay in our room. ? Several beach and swimming pool showers were broken. ? Security box in our room was loose and not anchored to the floor. ? The bidet in our bathroom was loose not anchored to the floor. ? Intermittent and slow internet connection. ? No “do not disturb” signs unavailable for the front door. ? Several walls in the hotel were stained yellow and the color was peeling. Hygiene and Cleanliness Concerns: ? More than once we saw small cockroaches at several tables where the buffet food was displayed. ? More than once we saw birds walking on top of the buffet food looking to feed. ? As a result of previous two points, all three of us got sick with diarrhea. ? Some tables at the buffet had dry bird feces. ? The walls of the swimming pool had green algae (lack of proper sanitisation) ? Black spots / dusts appearing around air vents in our room. ? The internal decoration pools in the entrance and reception of the hotel were dirty and not cleaned in a long time. The water was dark, and the bottom was filled with thick layers of algae. ? The bathroom walls in our room were stained by remains of water calcium. Avoid at all cost. PS
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