TripAdvisor Traveler Rating

After travelling 18 hours and this was my stop I couldn’t have been more happy. Great location, friendly staff, excellent room and amazing pub downstairs (plus coffee). Room was fresh, modern and relaxing. Bathroom clean, great heating and comfy bed. Easy walking distance into the main centre, buses very close and a 7 eleven also to stock up on whatever you need.

Came up for two days with another couple for a quick weekend. Easy walk from the ferry, almost everything was walkable, The front desk folks were great and super customer focused (tried to get names but they were all great!).They got us in a bit early, the upgraded room was excellent, the location is perfect, the local beers at Bartholomews were fantastic (note to Diamond folks; the bar is not part of the hotel. so your vouchers won't work); all in all an excellent stay!

Very professional, clean and helpful! Tried somewhere else this past month and deeply regretted it, we'll be back here in December!

We stayed just for one night, but the service was very good. We arrived well before check-in time and the room wasn't ready, as expected. Also the receptionist couldn't find an upgrade for us. When we returned from downtown well after check-in time, I saw a smile in the face of the receptionist. She was able to find an upgrade for us. So we also had a smile in our faces. The room was very good and well cleaned. We were happy with it. The beakfast was okay. Buffet, but with a chance to order eggs any style. This was the first Hilton Hotel were I really felt valued as a Diamond member.

Overall nice stay, nice breakfast for gold members and up (or for purchase). We had one room issue but management handled it and we were moved. One issue is the space between king bed and wall is quite narrow.