TripAdvisor Traveler Rating

The hotel is located in a fabulous spot close to all kinds of good restaurants and a beautiful walkway out front along the ocean. The restaurant is fabulous and the service very good. The lunch we had was delicious - the soup scrumptious and served hot.

I was the organizer for a company team building break away in Victoria, Dealing with Andrea the events manager was pain free and well organized. In total we had 10 rooms, all with views over the harbour - there was 1 issue with a room in that the view certainly wasn’t the best but the reception staff quickly resolved the issue. The king bedded rooms are very clean, modern with very comfortable beds and great air conditioning, I wish the windows opened wider though. The restaurant and bar is super welcoming with a great breakfast menu, friendly and efficient staff. We held our meeting in the hotel - really nice room with large patio area over looking the harbour, great staff with efficient staff / service of coffee, snacks and lunch, only had to send a message to our host and our requests were met straight away. The location of the hotel is great, from the harbour views, the 7 minute walk into down town to the many many bars, restaurants and shops, the hotel also has its own water taxi dock with very easy booking. Can’t wait to return!

We had a great time at this hotel. The location is hard to beat and the view is fantastic. We love that the area this hotel is in is not very busy, yet it’s walking distance from all the main attractions. Also has a water taxi stop right outside of it. Their breakfast buffet is good. The rooms are nice and clean. And the staff is super friendly. I would recommend you stay there.

The hotel is in great location and easy walk to the downtown area and wonderful views of the harbour. Our room was located on the 4th floor directly above pool and the music. When you have 5:30 start the next day music playing until 10:00 pm is not much fun. Rooms are getting to be dated but still have all the services needed.

Hotel seems dated, basic room. Expected better from a luxury property for the price and Marriott Ambassador status. Club lounge is terrible, bad food, kids running wild, no free wine or beer. Lure restaurant not great. Checkin was efficient and nice people. Can easily get a taxi or Uber. Water ferry comes to the dock to take you to the harbor for $15 one way. Easy walk into town.