Platinum

Platinum

Photo credit: WestJet’s Boeing 787-9 Dreamliner, coming early 2019. Artist rendering, may not be exactly as shown.

Our new Platinum tier has arrived as of December 12, 2018. Please note the following:

  • The new Platinum priority support number is a dedicated line for Platinum, and will be answered ahead of Gold. Be sure to update your WestJet app to access the new number.
  • Complimentary upgrades to Premium are now a published benefit, meaning guessing games on how to qualify are a thing of the past. Even better news? Platinum members have the highest priority. See the details below.
  • Your advance seat selection benefit has been converted to unlimited use and is available online; individual vouchers are no longer required. Please note that advance seat selection benefits for all members are now restricted to use by the member only and cannot be used for other guests or companions.

Welcome to the elite level of Rewards.

With qualifying spend of $8,0001, you’ll access our highest level of perks and benefits. You’ll enjoy an 8% earn rate on WestJet flights, a 2% earn rate on WestJet Vacations packages, three free checked bags, a comprehensive range of exclusive services, the highest priority for complimentary upgrades to Premium with EconoFlex fares, and much more.

Earn WestJet dollars at these rates2:

Platinum flight benefits2

Always add your WestJet Rewards ID to your bookings to receive your benefits.

With the purchase of EconoFlex fares, Silver, Gold and Platinum members are eligible for complimentary upgrades to Premium, subject to availability, on most WestJet flights (excluding flights to/from Europe). Upgrades will be automatically assigned prior to the opening of the 24-hour check-in period and allocated in priority order by tier, starting with Platinum.

  • Valid on single-guest reservations only where guest is a Silver, Gold or Platinum member and has purchased an EconoFlex fare (booking class Y, B or M); not available on reservations with two or more guests on the itinerary, regardless of tier status of other guests, or with the purchase of Basic or Econo fares.
  • Valid for flights throughout WestJet's network (excluding flights to and from Europe) on itineraries marketed and wholly operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal Airlines); not valid when travelling with WestJet's code-share or interline partners.
  • Eligible member's WestJet Rewards ID must be added to reservation at time of booking.
  • Pending availability and subject to meeting the criteria above, complimentary upgrades will be automatically allocated in priority order by tier status, starting with Platinum, followed by Gold and Silver. The likelihood of an upgrade will vary based on number of seats available for upgrade and number of top-tier members on the flight. If successful, a seat in Premium will be automatically assigned prior to the opening of the 24-hour check-in period and visible to the member when checking in.
  • All complimentary upgrades to Premium will be facilitated through the above automated process; requests for manual upgrades, either at the airport or during flight, are not available.
  • WestJet in its sole discretion reserves the right to limit the number of seats available for complimentary upgrades. If member does not receive a complimentary upgrade, the option to purchase an upgrade during the check-in process or on the aircraft may be offered if seats in Premium remain available.
  • If a member wishes to be excluded from the complimentary upgrade process, they must contact us by email to make the request. 
  • May only be used as described, has no monetary or other exchange value and is non-transferable.
  • Terms and conditions of this benefit are subject to the Program Terms and Conditions at the time of redemption.

Early access to purchase an upgrade to a seat in Premium is available to Gold and Platinum WestJet Rewards members. Members with Platinum tier status may request the purchase of an upgrade to Premium up to 48 hours prior to flight departure, subject to availability, by calling the Platinum priority support number, available exclusively through the WestJet app. Regular Premium upgrade fees apply.

  • Early access to Premium is available between 48 hours and 24 hours prior to departure.
  • Requests must be made through the Platinum priority support number (via the WestJet app) between the hours of 6 a.m. and 9 p.m. MT.
  • Regular Premium upgrade fees and conditions apply.
  • Valid for member and up to eight (8) additional guests travelling on the same reservation, subject to availability. Not valid for companions when travelling on a group booking (10+ guests on the same reservation).
  • Original fare purchased may be Econo, EconoFlex or Member Exclusive, either purchased as flight only or as part of a WestJet Vacations package; not valid on Basic fares.
  • Valid for flights throughout WestJet's network on itineraries marketed and wholly operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal Airlines); not valid when travelling with WestJet's code-share or interline partners.
  • May only be used as described, has no monetary or other exchange value and is non-transferable.
  • Terms and conditions of this benefit are subject to the Program Terms and Conditions at the time of redemption.

Unlimited advance seat selection is awarded upon achieving Platinum and is available for use for the remainder of the member’s current qualifying year and the entire next qualifying year. Exceptions may apply when tier status and benefits are awarded to the member on a promotional basis.

  • Valid for any seat within the Basic, Econo or EconoFlex fare options where a seat selection fee applies; not valid to upgrade to a seat in Premium.
  • To access unlimited seat selection, eligible member's WestJet Rewards ID must be added to the reservation at time of booking or on Manage Trips on westjet.com.
  • Valid for bookings made on westjet.com or via WestJet's contact centre. Members who wish to add seat selection on reservations made by third parties, such as a travel management company or online travel agency, may be eligible to do so by using Manage Trips on westjet.com.
  • Valid when travelling on WestJet-marketed and operated flights only (including WestJet Encore and WestJet Link by Pacific Coastal); not valid when travelling with WestJet's code-share or interline partners.
  • Unlimited advance seat selection may be used for member only and is non-transferable. Benefit may not be used for other guests or companions.
  • Changes or cancellations to seat selection must be made on Manage Trips on westjet.com or through WestJet's contact centre.
  • Benefit may only be used as described and has no monetary or other exchange value.
  • Terms and conditions of this benefit are subject to the Program Terms and Conditions at the time of redemption.

Airport lounge vouchers are awarded upon achieving Silver, Gold or Platinum and are available for use for the remainder of the member’s current qualifying year and the entire next qualifying year. Exceptions may apply when tier status and benefits are awarded to the member on a promotional basis.

  • A valid boarding pass displaying a WestJet flight number for a departing flight must be presented at time of entry; a printed voucher is not required for redemption.
  • Each voucher is valid for one entry for member only. Non-transferable; an additional voucher may be used for a guest/companion only when travelling with member.
  • Voucher numbers and expiry dates are available when you sign into your account at westjet.com.
  • Valid at participating airport lounges only. Visit westjet.com/lounges for a current list of lounges.
  • Valid when travelling on WestJet-marketed flights only (identified by a WS carrier code preceding the flight number); not valid when travelling on partner-marketed itineraries.
  • Voucher must be redeemed prior to the expiry date.
  • Voucher may only be used as described and has no monetary or other exchange value.
  • Terms and conditions of each voucher are subject to the Program Terms and Conditions at the time of redemption.

No fee for same-day flight changes at check-in is awarded upon achieving Gold or Platinum and is available for use for the remainder of the member’s current qualifying year and the entire next qualifying year. Exceptions may apply when tier status and benefits are awarded to the member on a promotional basis.

  • Same-day flight changes are defined as early and missed flight re-accommodation for the same origin and destination on the same day of travel. Re-accommodation to an earlier or later flight must be requested at the time of check-in (or at the airport within 2 hours of a missed flight) and is subject to availability.
  • Re-accommodation for a missed flight is applicable to the next available flight only. A member wishing to travel on a flight other than the next available is required to purchase the new flight at the lowest available fare; funds paid for original flight will be forfeited.
  • Valid only when travelling on flights purchased in one of the following fare options: Econo, EconoFlex, Premium, PremiumFlex, Business, BusinessFlex or Member Exclusive. Not valid on flights purchased in the Basic fare option.
  • Difference in fare will not be charged or refunded for an earlier or missed flight.
  • Eligible member's WestJet Rewards ID must be on the booking at the time of check-in.
  • Valid for member only; not valid for guests travelling with member.
  • Available on itineraries wholly marketed and operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal); not available when travelling on a WestJet Vacations, group or charter booking or when travelling with WestJet's code-share or interline partners.
  • If above criteria are not met, regular change and cancel rules will apply.
  • May only be used as described, has no monetary or other exchange value and is non-transferable.
  • Terms and conditions of this benefit are subject to the Program Terms and Conditions at the time of redemption.

First, second and third checked bags free is awarded upon achieving Platinum and is available for use for the remainder of the member’s current qualifying year and the entire next qualifying year. Exceptions may apply when tier status and benefits are awarded to the member on a promotional basis.

  • Valid for member and up to eight (8) additional guests travelling on the same reservation; not valid for companions when travelling on a group booking (10+ guests on the same reservation).
  • Eligible member's WestJet Rewards ID must be on the reservation at the time of check-in.
  • Valid on itineraries marketed and wholly operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal); not valid when travelling with WestJet's code-share or interline partners.
  • Checked baggage allowance for Platinum member and accompanying guests will be reduced to two checked bags each when travelling to Jamaica or Trinidad and Tobago.
  • Size and weight of baggage must comply with WestJet's standard checked baggage allowance. Any piece of baggage exceeding the size or weight allowance is subject to all applicable oversized weight and size restrictions and fees. More details
  • May only be used as described, has no monetary or other exchange value and is non-transferable.
  • Terms and conditions of this benefit are subject to the Program Terms and Conditions at the time of redemption.

Priority boarding (Zone 1) is awarded upon achieving Gold or Platinum and is available for use for the remainder of the member’s current qualifying year and the entire next qualifying year. Exceptions may apply when tier status and benefits are awarded to the member on a promotional basis. Members with Zone 1 boarding are invited to take advantage of dedicated priority boarding queues at select airports, which may be used during Zone 1 boarding, or anytime afterward, to access front-of-the-line service.

  • Eligible member's WestJet Rewards ID must be on reservation at the time of check-in.
  • Valid boarding pass displaying WestJet Rewards ID and Platinum tier must be presented at time of boarding.
  • Valid for member and any guests travelling with member on the same reservation.
  • Valid on itineraries marketed and wholly operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal); not valid when travelling with WestJet's code-share or interline partners.
  • Dedicated priority boarding queues are available at the following airports:
    • Canada: Calgary, Edmonton, Fort McMurray, Halifax, Kelowna, Montreal, Ottawa, Regina, Saskatoon, Toronto, Vancouver, Victoria, Winnipeg
    • United States: Denver, Honolulu, Kahului (Maui), Las Vegas, Los Angeles, New York (John F. Kennedy), New York (LaGuardia), Palm Springs, Phoenix
    • International: London (Gatwick), Paris (Charles de Gaulle)
  • May only be used as described, has no monetary or other exchange value and is non-transferable.
  • Terms and conditions of this benefit are subject to the Program Terms and Conditions at the time of redemption.

Priority support number is awarded upon achieving Gold or Platinum and is available for use for the remainder of the member’s current qualifying year and the entire next qualifying year. Exceptions may apply when tier status and benefits are awarded to the member on a promotional basis.

  • Priority support number for Platinum is available exclusively through the WestJet app. Download the free app on your iPhone, iPad or Android and sign in with your WestJet Rewards ID to access this click-to-call service.
  • You must be signed in as a Platinum Rewards member to view and access the service from the Contact Us section of the app.
  • Our Rewards Support Specialists are available to assist you with flight changes, redemption of companion vouchers, seat selection and more, daily from 6 a.m. to 9 p.m. MT.
  • Be sure to always access the service through the WestJet app. To ensure exclusivity for Platinum Rewards members, the number will only be accessible when signed into the app and may change from time to time.
  • May only be used as described, has no monetary or other exchange value and is non-transferable.
  • Terms and conditions of this benefit are subject to the Program Terms and Conditions at the time of redemption.

Priority check-in and bag drop (at select airports) is awarded upon achieving Silver, Gold or Platinum and is available for use for the remainder of the member’s current qualifying year and the entire next qualifying year. Exceptions may apply when tier status and benefits are awarded to the member on a promotional basis.

  • Available at check-in and post-security guest assistance counters (where available) at the following airports:
    • Canada: Calgary, Edmonton, Fort McMurray, Halifax, Kelowna, Montreal, Ottawa, Regina, Saskatoon, Toronto, Vancouver, Victoria, Winnipeg
    • United States: Denver, Honolulu, Kahului (Maui), Las Vegas, Los Angeles, New York (John F. Kennedy), New York (LaGuardia), Palm Springs, Phoenix
    • International: London (Gatwick), Paris (Charles de Gaulle)
  • Valid boarding pass displaying WestJet Rewards ID and Platinum tier must be presented.
  • Valid for member and any guests travelling with member on the same reservation.
  • Valid on itineraries operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal); not valid when travelling with WestJet's code-share or interline partners.
  • May only be used as described, has no monetary or other exchange value and is non-transferable.
  • Terms and conditions of this benefit are subject to the Program Terms and Conditions at the time of redemption.

Priority security screening is awarded upon achieving Gold or Platinum and is available for use for the remainder of the member’s current qualifying year and the entire next qualifying year. Exceptions may apply when tier status and benefits are awarded to the member on a promotional basis.

  • Eligible member's WestJet Rewards ID must be on reservation at the time of check-in.
  • Valid boarding pass displaying WestJet Rewards ID and tier must be presented upon arrival at security.
  • Valid for member only; not valid for guests travelling with member.
  • Available at select airports and varies by routing; may not be available at all times of day or screening points in some airports. Provision of priority screening is at the discretion of each airport and is subject to change at any time without notice.
  • May only be used as described, has no monetary or other exchange value and is non-transferable.
  • Terms and conditions of this benefit are subject to the Program Terms and Conditions at the time of redemption.

Milestone awards6

awarded to members who reach $4,000 or more in qualifying spend1

Effective December 12, 2018, a companion voucher valid for one round-trip WestJet flight anywhere we fly is awarded for achieving the $4,000, $6,000 and $8,000 qualifying spend milestones, as well as each additional increment of $2,000 during your qualifying year. To use the companion voucher you must purchase one WestJet-marketed and operated flight in Economy or Premium for travel anywhere WestJet flies in North America, Central America, the Caribbean or Europe and the second guest on the same itinerary will only pay the taxes, fees and charges.

Book now with your companion voucher. Note: you can use your WestJet dollars on the payment step.

  • Valid for new bookings only. Not valid on existing reservations, reservations made through a travel agent or a third-party online booking tool.
  • Voucher number and expiry date are available when you sign into your account at westjet.com; a printed voucher is not required for redemption.
  • Booking must be made prior to the voucher expiry date; travel may occur after the voucher expiry date subject to flight schedule availability at the time of booking.
  • Valid on all published Basic, Econo, EconoFlex, Premium and PremiumFlex fares, including seat sale fares and flights paid for in whole or in part with WestJet dollars. Not valid on Business, BusinessFlex, or Member Exclusive fares. The same fare type must be booked for both member and companion.
  • Valid for round-trip travel anywhere in WestJet's network on itineraries marketed and wholly operated by WestJet (including WestJet Encore or WestJet Link by Pacific Coastal); not valid on a WestJet Vacations, group or charter booking or when travelling with WestJet's code-share or interline partners.
  • Valid for travel at any time with no restrictions or blackout periods.
  • May only be used by member and one companion travelling on the same itinerary; vouchers are non-transferable. Maximum one companion voucher may be used per booking.
  • Base fare of the second guest on the itinerary will be waived. Applicable taxes, fees and charges are the responsibility of the guest and must be paid at time of booking.
  • Features associated to fare type purchased will apply to both member and companion.
  • Bookings made on westjet.com must originate from Canada and will be charged in Canadian dollars only. Bookings originating from outside Canada must be made through WestJet’s contact centre; reservations will be charged in either Canadian dollars or an available currency offered by WestJet at time of booking (e.g. GBP, EUR, etc.).
  • Changes or cancellations to companion voucher bookings are allowed, except when a Basic fare has been purchased, which is a 100% non-refundable fare with no change options allowed. Changes and cancellations for all other companion voucher bookings must be made through WestJet's contact centre; guests are required to pay all applicable fees based on the fare type purchased for each ticket, plus the difference in fare on the regular ticket, if applicable. Changes cannot be made after the voucher expiry date, nor can changes be made online at westjet.com.
  • Voucher is valid for one-time use only. If booking is eligible for cancellation based on fare option purchased, voucher will be reinstated to the account; original expiry date of voucher applies. If one-way travel is booked, voucher will be deemed fully used and the return portion of travel is forfeited. If booking is made in the Basic fare option, it is not eligible for cancellation (except within 24 hours of initial booking) and voucher will be forfeited.
  • Voucher may only be used as described and has no monetary or other exchange value.
  • Terms and conditions of this voucher are subject to the Program Terms and Conditions at the time of redemption.

Double dip to earn more WestJet dollars

Use the WestJet RBC® World Elite Mastercard to book flights with WestJet and you’ll earn 2% back on top of the 8% you earn with Platinum.5

Learn more

dollars

Book using WestJet dollars

Redeem your WestJet dollars with ease and fly anywhere, anytime with no blackouts. Some restrictions apply.7

Book now