Call wait times are high
1 Baggage will be accepted up to three (3) hours before departure at most locations. Checked baggage (excluding kennels*) is accepted until the check-in cut-off time for the flight. *Depending on airport operational requirements (paperwork completion at check-in, documentation checks, animal and kennel inspection),kennels arriving at check-in within 90 minutes of scheduled departure may be denied.
2 If you are travelling with a pet we recommend that you check in 120 minutes before departure for a domestic flight and 150 minutes before an international flight. Please note that some international airports will not check pets in more than 60 minutes before scheduled departure and U.S. airports will not check pets in more than 120 minutes before scheduled departure.
3 If you are travelling with oversized or overweight baggage you must check in 30 minutes before the cut-off times listed above.
4 Please check in with a WestJet agent at guest assistance if you:
5 The airline selling seats is referred to as the marketing carrier; the airline providing the aircraft, crew and ground-handling support is referred to as the operating carrier. If the first flight of your journey is not operated by WestJet, you must check in with the code-share or interline partner operating the flight.
6 Please be sure to check in with the airline that is operating your flight; or if you have connecting flights, the airline that is operating the first portion.
7 Guests have the option to select a seat in Plus at the time of check in, if available, for a fee. Seats in Plus are located in the first three rows of the aircraft and include advance boarding, early access to overhead bins, and food and beverages (including beer, wine and spirits) from our on-board menu.
8 Be sure to print your receipt for excess baggage fees to show the WestJet agent at baggage drop.
9 Depending on special services requested your location and/or travel destination, web and mobile check in may direct you to guest assistance for your boarding pass.
10 Kiosks do not issue baggage tags for any booking that includes a partner operated flight, or a flight which has been sold by a partner airline.